Career Development

What Does a Quality Coordinator Do?

Find out what a quality coordinator does, how to get this job, and what it takes to succeed as a quality coordinator.

Quality coordinators are responsible for ensuring that an organization’s products or services meet a certain standard of quality. They commonly work with a team of individuals from various departments who all play a role in producing a product or providing a service.

Quality coordinators may also be tasked with identifying ways to improve the quality of these products or services. This might include implementing new procedures, training employees on best practices, or even finding ways to reduce costs while maintaining quality.

Quality Coordinator Job Duties

Quality coordinators have a wide range of responsibilities, which can include:

  • Ensuring that the organization’s standards are met by monitoring the progress of construction projects or other work being done by contractors
  • Coordinating with other departments within the company to ensure that projects meet all regulations and deadlines
  • Documenting project procedures and results for future reference
  • Coordinating with architects, engineers, and other design professionals to ensure that they are on schedule with their designs
  • Working with vendors and suppliers to ensure that they meet the organization’s standards for quality
  • Establishing standards for workmanship and materials used in projects to ensure high quality work
  • Organizing and maintaining records of all materials used on projects, including purchase orders, invoices, and inventory reports
  • Ensuring that workers have the necessary training and tools to complete their jobs effectively
  • Meeting with clients to gather information about their needs and expectations regarding project outcomes

Quality Coordinator Salary & Outlook

Quality coordinators’ salaries vary depending on their level of education, years of experience, and the size and industry of the company. They may also earn additional compensation in the form of bonuses.

  • Median Annual Salary: $52,500 ($25.24/hour)
  • Top 10% Annual Salary: $89,500 ($43.03/hour)

The employment of quality coordinators is expected to grow at an average rate over the next decade.

Demand for quality coordinators depends on the demand for quality improvement and control services. Organizations that want to improve their quality and productivity will need quality coordinators to help them implement quality-improvement programs.

Related: Quality Coordinator Interview Questions and Answers

Quality Coordinator Job Requirements

A quality coordinator typically needs to have the following qualifications:

Education: A bachelor’s degree is often a minimum requirement to become a quality coordinator. Some quality coordinators choose to pursue a master’s degree in quality assurance, quality management or a related field.

Training & Experience: Much of the training for this role happens on the job. Entry-level positions in the health care industry, such as medical records clerk or medical assistant, provide practical experience in the health care industry. These roles also provide training in basic administrative tasks, such as data entry and patient scheduling.

Certifications & Licenses: Certifications can offer quality coordinators additional skills and qualifications that may be essential for a position. Some employers may expect quality coordinators to have certifications, so candidates should consider getting one.

Quality Coordinator Skills

Quality coordinators need the following skills in order to be successful:

Communication skills: Communication skills are also important for quality control specialists. You may use these skills to communicate with other members of your team, clients and other stakeholders. You may also use them to explain processes and procedures to employees and train new employees.

Attention to detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. As a quality coordinator, you may be responsible for monitoring the quality of a product or service. This requires you to have a thorough understanding of the expectations and standards of the company. You may also be responsible for monitoring employee performance and making adjustments to improve productivity. This requires you to have a keen eye for noticing small changes in behavior or performance.

Problem-solving skills: Problem-solving skills are also important for quality control specialists. They may use these skills to identify and resolve issues with production, customer service or other areas of a company. Quality control specialists may also use problem-solving skills to identify and resolve issues with quality control processes.

Leadership skills: Leadership skills are also important for quality control specialists. You may be responsible for training and supervising other employees, so your ability to lead others is important. Leadership skills can also help you motivate others to perform well and meet company goals.

Teamwork skills: Teamwork skills can help you to collaborate with others to achieve goals. As a quality coordinator, you may work with a team of individuals to ensure that the company’s products meet quality standards. For example, you may work with a team of quality control inspectors to ensure that the company’s products are safe for consumers.

Quality Coordinator Work Environment

Quality coordinators work in a variety of settings, including manufacturing plants, offices, and warehouses. They typically work full time, and some may work more than 40 hours per week. Many quality coordinators work on teams, and they may be required to travel to other locations. Quality coordinators may be exposed to noise and fumes from manufacturing equipment, and they may be required to wear personal protective equipment, such as earplugs, safety glasses, and gloves.

Quality Coordinator Trends

Here are three trends influencing how quality coordinators work. Quality coordinators will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

The Need for a More Collaborative Work Environment

The trend of a more collaborative work environment is becoming increasingly popular as businesses realize the benefits of working together. This trend is having a major impact on the role of the quality coordinator, who is now responsible for ensuring that all members of the team are working together effectively.

Quality coordinators can utilize this trend by developing strong communication skills and creating a culture of collaboration within their teams. They can also help to create systems and processes that promote teamwork and make it easier for everyone to work together.

More Focus on Quality Control

As businesses become more focused on quality control, they are looking for professionals who can ensure that products meet the highest standards. This is where quality coordinators come in, as they are responsible for overseeing the production process and making sure that every product meets the company’s standards.

By understanding the needs of businesses and how to meet their quality requirements, quality coordinators can be successful in this field. They should also be familiar with current trends in manufacturing and be able to adapt to changes quickly.

Greater Attention to Employee Engagement

Employee engagement has become an increasingly important topic in recent years, as businesses have realized the importance of keeping employees happy and productive.

Quality coordinators can play a key role in employee engagement by helping to create a positive workplace environment. They can do this by promoting communication between managers and employees, providing support during difficult times, and offering feedback on ways to improve the workplace.

How to Become a Quality Coordinator

A career as a quality coordinator can be rewarding in many ways. It offers the opportunity to work with people from all walks of life, and to help them achieve their goals. You’ll also have the chance to learn about different industries and how they operate.

To become a quality coordinator, you’ll need to have a strong understanding of quality assurance principles and practices. This includes knowledge of ISO standards, Six Sigma methodologies, and other best practices for ensuring high-quality products and services. You should also be able to effectively communicate with people at all levels of an organization.

Advancement Prospects

Quality coordinators typically advance in their careers by taking on more responsibility within their organization. They may be promoted to a management position, such as quality assurance manager, or they may move into a related field, such as quality engineering. As they gain experience, quality coordinators may also become certified quality professionals.

Quality Coordinator Job Description Example

At [CompanyX], we are looking for a Quality Coordinator who will be responsible for ensuring that all products and services meet the highest standards of quality. The Quality Coordinator will be responsible for developing and implementing quality control procedures, conducting quality audits, and investigating customer complaints. The Quality Coordinator will also be responsible for training employees on quality control procedures and maintaining records of quality control activities. The ideal candidate will have experience in quality control, auditing, and investigating customer complaints. The Quality Coordinator will report to the Quality Manager.

Duties & Responsibilities

  • Serve as the primary point of contact for all quality-related issues, concerns, and questions
  • Monitor and track quality metrics, conducting root cause analysis and developing corrective action plans when necessary
  • Implement and maintain quality control procedures throughout the organization
  • Work with cross-functional teams to ensure compliance with quality standards
  • Develop and deliver quality training programs for employees
  • Conduct audits of products, processes, and systems to identify opportunities for improvement
  • Investigate customer complaints and take appropriate action to resolve them
  • Prepare quality reports for management and other stakeholders
  • Keep abreast of industry developments and best practices
  • Maintain accurate records of all quality data
  • Assist with the development and implementation of new quality initiatives
  • Perform other duties as assigned

Required Skills and Qualifications

  • Bachelor’s degree in quality management, engineering, or related field
  • 3-5 years experience in quality assurance or quality control
  • Working knowledge of quality management systems (ISO 9001, etc.)
  • Excellent analytical and problem-solving skills
  • Strong attention to detail
  • Excellent communication and interpersonal skills

Preferred Skills and Qualifications

  • Master’s degree in quality management, engineering, or related field
  • Leadership experience in a quality assurance or quality control role
  • Experience developing and implementing quality management systems
  • Auditing experience (internal or external)
  • Certification in quality management (ASQ, CQE, CQA, etc.)


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