20 Raising Cane’s Interview Questions and Answers

When you go to a Raising Cane’s interview, you can expect to be asked questions about your customer service skills, your ability to handle fast-paced work, and your knowledge of the Raising Cane’s menu. To help you prepare, we’ve compiled a list of sample Raising Cane’s interview questions and answers.

Raising Cane’s Interview Process

The interview process at Raising Cane’s is generally pretty quick and easy. Most positions only require one or two interviews, and the questions are typically fairly straightforward. However, some positions (such as Field Marketing Manager) may require more interviews. Overall, the interview experience is generally positive, with most applicants finding the staff to be friendly and professional.

1. Have you ever worked in the food industry before?

This question is a great way to learn more about your potential new colleague’s experience. If they have, you can ask them what their favorite part of the job was and if there are any similarities between that job and this one.

Example: “I’ve worked in food service for most of my career. I started as a server at a local restaurant when I was 18 years old and moved up through the ranks until I became a manager. My favorite part of working in the food industry has always been interacting with customers and making sure they’re having a good time.”

2. What is your availability?

Employers ask this question to make sure you are available for the job. They want someone who can work a full-time schedule and be on time. When answering, let them know your availability and what days of the week you’re able to work. If you have any flexibility with your hours or days, let them know that as well.

Example: “I am currently looking for a full-time position, so I’m only available Monday through Friday from 10 a.m. to 9 p.m. However, if there is an opportunity to work more hours, I would love to do so.”

3. How would you handle an upset customer?

An interviewer may ask this question to assess your customer service skills. They want to know how you would handle a situation that could potentially turn negative and affect the company’s reputation. In your answer, demonstrate your ability to empathize with customers and resolve conflict.

Example: “I believe it is important to listen to what an upset customer has to say. I try to understand their concerns and find out if there is anything I can do to help them feel better about their experience. If they are still unhappy after our conversation, I will offer them a gift card or discount on their next visit.”

4. What do you consider to be the most important quality for a team member?

This question is a great way to assess how you work with others and what your priorities are. When answering this question, it can be helpful to think about the qualities of the people you’ve worked with in the past that have helped make your team successful.

Example: “I believe communication is the most important quality for a team member because it allows everyone to understand each other’s roles and responsibilities. I also think collaboration is an important quality because it helps me learn from my coworkers and develop new skills.”

5. Tell me about a time when you had to work with someone who was difficult, how did you handle it?

This question is a great way to see how you handle conflict and can help the interviewer determine if you have the skills necessary to work with their team. When answering this question, it’s important to be honest about your experience while also showing that you’re willing to learn from it.

Example: “I once worked with someone who was very difficult to get along with. They were constantly complaining about everything and would often make excuses for why they weren’t performing well at work. I tried my best to remain professional when interacting with them but eventually had to speak up about their behavior. I told them that I wanted to continue working with them but that their attitude was making it hard for me to do so. After our conversation, they began to treat me more respectfully and we were able to move forward.”

6. Would you describe yourself as more of a leader or follower?

This question is a great way to determine how you would fit into the company’s culture. If Raising Cane’s values teamwork and collaboration, they may want someone who can work well with others. If they value individual responsibility, they may be looking for someone who can take charge.

Example: “I think I’m more of a leader than a follower. While I enjoy working in teams, I also feel confident taking on tasks by myself if needed. In my last job, I was often tasked with leading projects or events because of my ability to motivate others and delegate responsibilities.”

7. Do you have any experience working on fast-food assembly lines?

This question is a great way to gauge your experience with the fast-food industry and how you would fit in at Raising Cane’s. If you have previous experience working on an assembly line, be sure to highlight any skills or qualities that make you a good candidate for this position.

Example: “I worked as a cashier at a local burger joint during my college years. I was responsible for taking orders from customers and ringing them up at the register. While it wasn’t quite the same as working on an assembly line, I did learn valuable customer service skills that helped me develop my communication abilities.”

8. Why should Raising Cane’s hire you over another candidate?

This question is a great opportunity to show your passion for the job and why you are the best candidate. When answering this question, it can be helpful to highlight any skills or experiences that relate to the position.

Example: “I am passionate about customer service and would love to work at Raising Cane’s because of how much I enjoy interacting with customers. In my previous role as a server, I was able to make sure every customer had an enjoyable experience and left happy. I also have extensive food preparation experience, which makes me a strong candidate for this position.”

9. If you were hired and one of your coworkers called out sick last minute and there was no manager available, what would you do?

This question is a great way to see how you would handle unexpected situations at work. It’s important to show that you can be flexible and adaptable when needed.

Example: “If this happened, I would first ask the other employees if they could cover for the shift. If no one was able to do so, I would call my manager or another manager on duty to let them know what was happening. Then, I would take over the shift myself until someone else was available.”

10. Describe your experience with handling money/cash register operations.

This question is a great way to assess your experience with handling cash and performing financial transactions. It’s important for employers to know that you have the skills necessary to handle their business operations, so it’s beneficial to highlight any previous experience in this area.

Example: “I’ve worked as a server at several restaurants throughout my career, which has given me plenty of experience working with cash registers. I’m comfortable counting out change and making sure customers are satisfied with their orders. In fact, I find it quite easy to perform these tasks because I am familiar with most of the menu items.”

11. Are you able to work long shifts?

This question is a good way to determine if you’re willing to work the hours required by this position. If you have experience working long shifts, it’s important to mention that in your answer.

Example: “I’ve worked many late nights and early mornings throughout my career as a server. I’m used to getting up early and staying awake for long periods of time. In fact, I find that I perform better when I’m well-rested. I know Raising Cane’s has an extensive menu, so I’ll be sure to stay focused on taking orders and delivering food.”

12. Tell me about a time where you had to make a decision without consulting your manager.

This question is a great way to assess your decision-making skills and how you handle responsibility. When answering this question, it can be helpful to provide specific details about the situation and what steps you took to make an informed choice.

Example: “In my last position as a server at a local restaurant, I was responsible for taking orders from customers. One night, there were several tables that needed attention, but one table in particular had been waiting for their food for quite some time. Rather than wait any longer, they decided to leave without paying for their meal.

I immediately notified my manager of the situation so we could discuss our options. We decided that rather than comping the meal, we would offer them a discount on their next visit. They agreed, and we avoided losing money.”

13. As a shift manager, how would you handle training new employees?

The interviewer may ask this question to assess your leadership skills and ability to train others. Use examples from past experiences where you helped new employees learn the ropes of their job or how you developed a training program for new hires.

Example: “In my last role as a shift manager, I had two new employees join our team. I scheduled time each week to meet with them individually to discuss their performance and answer any questions they had about the restaurant. In addition, I held weekly meetings with all staff members to go over company policies and procedures. This allowed me to reinforce company standards while also giving employees an opportunity to ask questions.”

14. What are your thoughts on teamwork?

This question is a great way to learn more about your potential coworkers. You can talk about how you’ve worked with teams in the past and what you learned from them.

Example: “I think teamwork is an important part of any job, especially when it comes to working as a server at Raising Cane’s. I’ve had many experiences where my team has helped me out or vice versa. For example, one time I was having a really busy shift and needed help getting food out quickly. My coworker noticed that I was struggling and offered to take over some tables so I could focus on others.”

15. What is your experience with managing teams?

This question is a great way to assess your leadership skills. As a general manager, you will be responsible for managing the entire restaurant and ensuring that it runs smoothly. To answer this question effectively, highlight your management experience and discuss how you would use those skills in this role.

Example: “I have been working as a server at Raising Cane’s for two years now, so I am familiar with the company culture and know what it takes to work well with others. In my current position, I often lead small groups of servers during rush hours when we are short-staffed. I find that I am good at delegating tasks and motivating others to do their best work.”

16. Give us an example of a time where you made a mistake at work but learned from it.

This question is a great way to show your potential employer that you’re willing to learn and grow from past experiences. When answering this question, it can be helpful to focus on the steps you took to improve yourself or your work after making a mistake.

Example: “In my previous role as a server at a local restaurant, I was working with a new coworker who had just started. One night when we were extremely busy, she asked me how to use the POS system. I told her that I would help her later in the evening so that she could get used to using it. Unfortunately, by the time I got around to helping her, she had already left for the day. She ended up quitting shortly after because she felt overwhelmed.”

17. What is your biggest weakness?

This question is a common one in interviews, and it’s important to be honest. Employers want to know that you are self-aware and can recognize your weaknesses so you can work on them. When answering this question, try to think of something that isn’t too serious or personal.

Example: “My biggest weakness is my attention to detail. I am always trying to improve myself, but sometimes I get distracted when working on projects. I have been practicing focusing more on the task at hand by taking deep breaths and reminding myself why I’m doing what I’m doing.”

18. What is your biggest strength?

This question is a common one in interviews, and it’s important to prepare for it. Employers ask this question because they want to know what your greatest strengths are so that you can use them at work. When answering this question, think about the skills you have that will help you succeed in this role.

Example: “My biggest strength is my ability to multitask. I am able to manage many tasks at once while still maintaining quality results. In my last position, I was responsible for taking orders, preparing food and serving customers all at the same time. This required me to be organized and efficient with my time management.”

19. What would you say is the most rewarding part of being a crew member?

This question is a great way to show your passion for the job and how you can benefit the company. When answering this question, it’s important to focus on what makes working at Raising Cane’s unique. You can also mention any specific skills or experiences that make you qualified for the position.

Example: “The most rewarding part of being a crew member is interacting with customers. I love making people happy by providing them with delicious food and excellent service. It’s always exciting when someone tries our chicken fingers for the first time because they’re so good. I enjoy seeing their reaction as they take their first bite.”

20. What are your short term and long term career goals?

Interviewers may ask this question to learn more about your career aspirations and how they align with the company’s goals. To answer, you can discuss what you hope to accomplish in the next year or two and what you would like to achieve over a longer period of time.

Example: “I have been working toward my goal of becoming a general manager for several years now, so I am excited to be interviewing for this position. In the short term, I would love to become an assistant manager at Raising Cane’s. Long-term, I want to work hard enough that I can eventually apply for a general manager role.”