Real Estate Office Manager Resume Example & Writing Guide

Use this Real Estate Office Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As an office manager, you’re responsible for overseeing an office space—from managing staff to maintaining inventory to overseeing day-to-day operations. You’re the first point of contact for new customers and the last stop for existing ones. And while you might be tasked with maintaining the status quo, you also play a vital role in growing your company.

As an office manager, you’re responsible for fostering an environment where your team members can thrive. You set the tone for the office by communicating with employees regularly and making sure they have everything they need to succeed. You also set the bar for customer service by training your staff on best practices and empowering them to deliver exceptional customer service every time.

Here are some tips and an example to help you write a fantastic office manager resume that will get you noticed by hiring managers everywhere.

James Smith
Phoenix, AZ | (123) 456-7891 | [email protected]

Experienced and successful real estate office manager with a proven track record in managing all aspects of a real estate office. Skilled in operations, human resources, and marketing. Excels at creating a positive and productive work environment that attracts and retains top talent.

Arizona State University Jun '10
B.A. in Business Administration
Company A, Real Estate Office Manager Jan '17 – Current
  • Managed the office and assisted with daily operations, including marketing strategies for new listings and sales.
  • Created a database of leads to follow up on as well as organized open houses and showings.
  • Assisted in listing presentations by preparing documents such as disclosures, CMA’s, etc., and managed vendors such as photographers, lenders, inspectors, etc.
  • Maintained contact information for clients and prospects through various databases (e-mail/phone) and created reports using Excel or other software programs.
  • Provided administrative support to agents when needed including scheduling appointments, copying documents, filing paperwork, etc., and maintained confidentiality at all times regarding client matters.
Company B, Real Estate Office Manager Jan '12 – Dec '16
  • Managed all aspects of the rental property, including advertising, tenant screening and maintenance
  • Conducted weekly walk-throughs to ensure that the office was clean and orderly
  • Maintained a database of over 1,000 contacts for marketing purposes and client outreach
  • Spearheaded an initiative to increase revenue by 15% through new client acquisition
  • Collaborated with management team on strategic planning initiatives to improve overall operations
Company C, Real Estate Agent Jan '09 – Dec '11
  • Assisted buyers in finding suitable properties by showing them homes that met their needs and budget.
  • Worked with sellers to help them prepare their homes for sale, including making recommendations for repairs and staging.
  • Advertised properties online and in print, and held open houses to generate interest.
  • Arizona Real Estate License
  • Certified Residential Manager (CRM)
  • Certified Property Manager (CPM)

Industry Knowledge: Real Estate, Title, Lending, Mortgages, Closing, Escrow, Contracts, Deeds, Title Insurance, Appraisals
Technical Skills: Microsoft Office Suite, Google Drive, Dropbox, DocuSign, MailChimp, Salesforce
Soft Skills: Communication, Problem Solving, Time Management, Organization, Leadership, Teamwork, Interpersonal Skills, Client Relationships

How to Write a Real Estate Office Manager Resume

Here’s how to write a real estate office manager resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to simply list your responsibilities. But that’s not enough to make a strong impression. Instead, you should use your bullet points to demonstrate your value by including quantifiable details about your work.

For example, rather than saying you “managed office staff,” you could say that you “reduced office turnover by 50% by creating a positive work environment and providing ongoing training and development opportunities for employees.”

The second bullet point paints a much clearer picture of what you did and the results of your work. And it also provides a specific number to demonstrate the impact of your work.

Identify and Include Relevant Keywords

Chances are, your resume will be scanned by an applicant tracking system (ATS) for certain keywords related to the job you’re applying for. ATS programs scan resumes for specific job-related terms, like “account management” or “sales closing techniques” to determine whether your work history is a match for the job opening. If your resume doesn’t have enough relevant keywords, the ATS might automatically reject your application.

To make sure your resume makes it past the ATS and into the hands of a recruiter, focus on including relevant keywords throughout all sections of your resume. Here are some of the most commonly used real estate office manager keywords:

  • Real Estate
  • Real Estate Transactions
  • Commercial Real Estate
  • Property Management
  • Investment Properties
  • Working with Investors
  • Negotiation
  • Sellers
  • Lease Administration
  • Working with First-Time Home Buyers
  • Residential Real Estate
  • Sales
  • Real Estate Development
  • Customer Service
  • Microsoft Access
  • Marketing
  • Marketing Strategy
  • Sales Management
  • Leadership
  • Team Leadership
  • Customer Relationship Management (CRM)
  • Contract Negotiation
  • Customer Satisfaction
  • New Home Sales
  • Residential Real Estate Transactions
  • Working with Landlords
  • Property Inspections
  • Single Family Homes
  • Real Estate Owned (REO)
  • Real Estate License

Showcase Your Technical Skills

Real estate office managers use a variety of software programs to complete their work, so it’s important to list any relevant technical skills you have. Programs like Microsoft Office Suite (Excel, Word, PowerPoint), Google Suite (Gmail, Docs, Drive, Calendar), and social media platforms like LinkedIn and Twitter are all commonly used by office managers. Additionally, office managers may be called on to use specific software programs relevant to their industry, so it’s important to be familiar with as many programs as possible.


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