Real Estate Receptionist Resume Example & Writing Guide

Use this Real Estate Receptionist resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Real estate receptionists are the first point of contact for most people with a real estate company. They answer phones, greet clients and prospective clients, schedule appointments, and keep everyone on schedule.

Real estate is a highly fragmented industry with thousands of companies competing for business. For this reason, real estate receptionists need to be able to differentiate themselves from their competition when it comes to answering phones.

Follow these tips and resume example to write a compelling real estate receptionist resume that hiring managers will love.

James Smith
Los Angeles, CA | (123) 456-7891 | [email protected]

Welcoming and professional real estate receptionist with over five years of experience answering phones, greeting guests, and managing the front desk. Skilled in providing excellent customer service and handling administrative tasks. Eager to utilize exceptional organizational skills to support a real estate team.

Oakland Technical High School Jun '08
High School Diploma
Company A, Real Estate Receptionist Jan '17 – Current
  • Managed the front desk and assisted with daily operations, including but not limited to: scheduling appointments, greeting guests, taking messages, and handling incoming calls.
  • Provided administrative support for the company by creating spreadsheets and documents using Microsoft Office programs such as Word, Excel, PowerPoint etc.
  • Maintained a professional demeanor at all times in dealing with clients and coworkers while providing excellent customer service to our customers.
  • Assisted in marketing efforts by posting flyers around town or participating in other promotional events when needed.
  • Performed miscellaneous duties as assigned by management including copying/scanning documents, filing paperwork, mailing packages etc..
Company B, Real Estate Receptionist Jan '12 – Dec '16
  • Answered incoming calls and emails, scheduling appointments for property tours and negotiating lease terms with tenants
  • Maintained a database of prospective clients, tracking their contact information and preferred properties to make recommendations
  • Prepared rent payments from tenant security deposits, applying the remainder toward outstanding balances or future rent
  • Managed maintenance requests through an online system, prioritizing urgent issues and communicating with tenants about progress
  • Scheduled contractors for interior renovations based on client preferences (e.g., flooring, paint colors)
Company C, Receptionist Jan '09 – Dec '11
  • Answered and routed incoming calls in a professional and courteous manner.
  • Greeted visitors and provided them with assistance or directed them to the appropriate individual or department.
  • Maintained office supply inventory and placed orders as needed.

Industry Knowledge: Real Estate, Real Estate Transactions, Title, Escrow, Closing, Foreclosure, Mortgages, Title Insurance, Appraisals
Technical Skills: Google Docs, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Publisher, Microsoft PowerPoint, Microsoft Publisher, Microsoft Access
Soft Skills: Communication, Customer Service, Listening, Time Management, Organization, Prioritization, Teamwork

How to Write a Real Estate Receptionist Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

Bullet points are the most effective way to showcase your experience and qualifications. But rather than simply listing your responsibilities, you can make your resume more interesting by using bullet points to describe specific examples of your work.

For example, rather than saying you “answered phone calls from prospective clients,” you could say that you “answered more than 100 calls per day from prospective clients, resulting in more than 20 new listings per month.”

The second bullet point paints a much clearer picture of what exactly your job entailed and how successful you were at it. And that will make it much easier for the hiring manager to understand how your experience aligns with the job they’re trying to fill.

Identify and Include Relevant Keywords

To increase your chances of landing a real estate receptionist job, it’s important to make sure your resume includes all of the relevant keywords. Most real estate companies use an applicant tracking system (ATS) to screen resumes. This system looks for specific keywords related to the job opening. If your resume doesn’t have enough of the right terms, the ATS might automatically reject your application.

The best way to identify the right keywords is to read through a few of the job postings and take note of the terms that keep popping up. Here are some common real estate receptionist keywords and terms to get you started:

  • Receptionist Duties
  • Real Estate
  • Office Administration
  • Teamwork
  • Social Media
  • Microsoft Access
  • Sales
  • Time Management
  • Communication
  • Real Estate Transactions
  • Customer Service
  • Administrative Assistance
  • Administration
  • Research
  • Public Speaking
  • Property Management
  • Negotiation
  • Marketing
  • Phone Etiquette
  • Multitasking
  • Communication Skills
  • Organization Skills
  • Data Entry
  • Adobe Photoshop
  • Sales Management
  • Research Writing
  • Management
  • Adobe InDesign
  • Sales & Marketing
  • Public Relations

Showcase Your Technical Skills

As a real estate receptionist, you will need to be proficient in the use of various software programs in order to do your job effectively. These might include customer relationship management (CRM) software, property listing software, and office productivity suites like Microsoft Office. Additionally, you will need to be able to use technology to communicate with clients, customers, and other members of the real estate team.

Some of the programs and systems that real estate receptionists are typically expected to be proficient in include: customer relationship management (CRM) software, property listing software, office productivity suites like Microsoft Office, and real estate-specific software programs.


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