Resume

Residential Supervisor Resume Example & Writing Guide

Use this Residential Supervisor resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Residential supervisors are responsible for overseeing the day-to-day operations of a large-scale residential property, like an apartment complex or a group of single-family homes. They’re in charge of managing staff, maintaining budgets, and ensuring that residents are happy with their living situation.

Residential supervisors are usually employed by property management companies or large organizations like universities that own or manage a large number of residential units. If you’re interested in working in this field but aren’t sure where to start your job search, here are some tips and an example resume to help you write a resume that hiring managers will love.

Michael Garcia
Phoenix, AZ | (123) 456-7891 | [email protected]
Summary

Seasoned supervisor with over 10 years of experience managing and directing residential programs for high-risk youth. Proven ability to create a safe and supportive environment while fostering accountability, responsibility, and independence in young people. Passionate about working with young people and helping them reach their full potential.

Education
University of Arizona Jun '10
B.A. in Psychology
Experience
Company A, Residential Supervisor Jan '17 – Current
  • Supervised a team of 20+ residential staff and assisted with the implementation of new programs, procedures, and policies within the residence hall.
  • Provided support to students in regards to their living arrangements by assisting them through the process of room changes or relocations as well as providing referrals for other campus resources when appropriate.
  • Assisted with planning events such as resident training sessions, community building activities, etc., and ensured that all residents were involved in some way.
  • Maintained an awareness of current trends among students on campus related to mental health issues and substance abuse concerns and reported any concerning information to appropriate university personnel immediately.
  • Participated in professional development opportunities including attending workshops/training sessions provided by Residence Life or University Health Services (UHS).
Company B, Residential Supervisor Jan '12 – Dec '16
  • Supervised the cleaning of 50+ residential units per week, ensuring that all tasks were completed in a timely manner
  • Ensured that all residents followed the rules and regulations set forth by the apartment complex’s lease agreement
  • Conducted weekly inspections on each unit to ensure cleanliness standards were being met
  • Maintained positive relationships with tenants through frequent communication and open dialogue
  • Implemented new procedures for maintaining common areas, increasing overall cleanliness by 15%
Company C, Residential Counselor Jan '09 – Dec '11
  • Monitored the daily activities of residents in group homes to ensure their safety and well-being.
  • Encouraged residents to participate in activities that promoted physical, mental, and emotional health and growth.
  • Maintained accurate documentation of residents’ activities, behaviors, and progress in order to share relevant information with other members of the treatment team.
Skills

Industry Knowledge: Customer Service, Supervision, Teamwork, Conflict Resolution, Conflict Management, Problem Solving, Time Management
Technical Skills: Microsoft Office Suite, Windows OS, Microsoft Excel
Soft Skills: Communication, Leadership, Empathy, Teamwork, Problem Solving, Decision Making

How to Write a Residential Supervisor Resume

Here’s how to write a residential supervisor resume of your own.

Write Compelling Bullet Points

Bullet points are the most important part of your resume because they’re the first thing recruiters and hiring managers will read. And they’re the best way to showcase your experience and qualifications.

So rather than simply stating that you “managed residential properties,” you could say that you “managed 15 apartment buildings with 150 units, ensuring timely repairs and maintenance while reducing costs by 10% over 18 months.”

The second bullet point is much stronger because it provides specific details about what you did, how long it took, and the results of your work.

Identify and Include Relevant Keywords

When you submit your resume for a residential supervisor role, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. ATS programs look for certain terms related to the position, like “safety” or “supervision,” in order to determine whether your skills and experience are a match for the job opening. If your resume doesn’t include enough of the right keywords, your application might not make it past the initial screening process.

To increase your chances of getting an interview, make sure to include relevant keywords throughout all sections of your resume. You can find a list of common residential supervisor keywords below:

  • Social Services
  • Residential Care
  • Case Management
  • Mental Health
  • Community Outreach
  • Crisis Intervention
  • Group Therapy
  • Psychotherapy
  • Nonprofit Organizations
  • Working with Adolescents
  • Psychology
  • Behavioral Health
  • Public Speaking
  • Time Management
  • Motivational Interviewing
  • Program Development
  • Public Policy
  • Leadership
  • Event Planning
  • Organizational Leadership
  • Customer Service
  • Teaching
  • Negotiation
  • Team Leadership
  • Management
  • Teamwork
  • Research
  • Childcare
  • Social Media
  • Residential Child Care

Showcase Your Technical Skills

As a residential supervisor, you will need to be proficient in a variety of software programs in order to manage your work effectively. These might include property management software, budgeting software, and scheduling software. Additionally, you will need to be able to use technology to communicate with other members of the team, including maintenance staff and residents.

Some of the programs and systems that residential supervisors are typically expected to be proficient in include: Yardi, MRI, and Entrata.

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