Resume

Restaurant General Manager Resume Example & Writing Guide

Use this Restaurant General Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As a restaurant manager, you’re in charge of managing all aspects of your restaurant’s day-to-day operations. You’re responsible for ensuring that all staff members are performing their duties efficiently and effectively, while also making sure that customers are having a great experience.

As a restaurant manager, you’ll need to have an eye for detail and be able to juggle multiple tasks at once. You’ll also need strong leadership skills to inspire your team and guide them toward success. And you’ll need to be able to communicate effectively with both your staff and your customers to ensure that everyone feels valued.

Here are some tips and an example to help you write a restaurant manager resume that hiring managers will love.

Michael Garcia
Houston, TX | (123) 456-7891 | [email protected]
Summary

Restaurant general manager with more than 10 years of experience in the food service industry. Proven track record in managing all aspects of restaurant operations, including recruiting and training staff, developing menus, and ensuring customer satisfaction.

Education
University of Houston Jun '10
B.S. in Hospitality Management
Experience
Company A, Restaurant General Manager Jan '17 – Current
  • Managed restaurant staff of up to 30 people, including hiring, training, scheduling, coaching and evaluating employees.
  • Oversaw the day-to-day operations of the restaurant in accordance with company policies and procedures.
  • Maintained a safe work environment by following all safety regulations as well as adhering to all food safety standards.
  • Assisted in developing an effective marketing plan for the restaurant that meets current needs while anticipating future trends within the market segment served.
  • Developed sales plans based on research and analysis of competition and local demographics and participated in community outreach activities when appropriate.
Company B, Restaurant General Manager Jan '12 – Dec '16
  • Spearheaded the implementation of a new point-of-sale system that improved customer satisfaction by 15%
  • Reduced food waste by implementing an employee training program on proper portion control techniques
  • Implemented a rewards program for frequent customers, increasing average ticket size by 25%
  • Improved overall restaurant cleanliness and organization with regular staff meetings and team building exercises
  • Spearheaded the opening of two new locations in neighboring cities, increasing company revenue by 30%
Company C, Restaurant Manager Jan '09 – Dec '11
  • Managed restaurant staff of 30+ part-time and full-time employees, with a focus on creating an exceptional guest experience through training, coaching, motivation and recognition.
  • Analyzed sales trends to identify operational issues/opportunities that could impact operations and profitability, developed solutions for improving performance in the areas identified through data analysis.
  • Led efforts to achieve or exceed budgeted targets for food costs and labor expenses by managing food purchases based on market conditions, negotiating prices, etc., as well as staffing levels which resulted in improved margins over prior year(s).
Certifications
  • Certified Food Protection Manager
  • ServSafe Alcohol Certification
  • ServSafe Food Handler
Skills

Industry Knowledge: Menu Development, Inventory Management, Menu Pricing, Food Cost Control, Training, Scheduling, HR Management, Profit and Loss Management
Technical Skills: Microsoft Office Suite, OpenTable, QuickBooks, Square, AvaTax, POS, Cash Register, Google Analytics
Soft Skills: Communication, Leadership, Problem Solving, Time Management, Organization, Teamwork, Public Speaking

How to Write a Restaurant General Manager Resume

Here’s how to write a restaurant general manager resume of your own.

Write Compelling Bullet Points

Bullet points are the most effective way to showcase your experience and qualifications. But rather than simply listing your responsibilities, you can make your bullet points much more interesting and compelling by using specific numbers and metrics.

For example, rather than saying you “managed staff,” you could say that you “increased restaurant sales by 20% during your first six months as general manager, resulting in a $1 million increase in annual revenue.”

The second bullet point is much more interesting and compelling because it provides specific numbers and details about what exactly you did and the results of your work.

Related: What Is a Restaurant General Manager? How to Become One

Identify and Include Relevant Keywords

When you apply for a restaurant general manager role, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. The ATS will search for keywords related to the job, like “restaurant management” or “inventory management.” If your resume doesn’t have enough of the right terms, the ATS might discard your application.

To increase your chances of making it past the ATS, use this list of commonly used restaurant GM keywords as a starting point:

  • Restaurant Management
  • Food & Beverage
  • Hospitality Management
  • Catering
  • Menu Development
  • Customer Service
  • Fine Dining
  • Inventory Management
  • Culinary Skills
  • Banquet Operations
  • Hotel Management
  • Hiring
  • New Restaurant Openings
  • MICROS
  • Food Safety
  • Event Management
  • Sales
  • Labor Control
  • Menu Costing
  • Bartending
  • People Management
  • Recruiting
  • Team Leadership
  • Microsoft Access
  • Teaching
  • Customer Satisfaction
  • Performance Management
  • Team Building
  • Management
  • Social Media

Showcase Your Technical Skills

In order to be successful in this role, it is essential that restaurant general managers are proficient in a variety of technical systems and procedures. Recruiters are looking for restaurant general managers who are skilled in programs like Microsoft Office Suite, ERP systems, and manufacturing software. Additionally, it is important that restaurant general managers are familiar with government regulations related to their industry, as they will often be responsible for ensuring that the organization is in compliance with these regulations.

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