15 Ride Operator Skills for Your Career and Resume

Ride operators are responsible for the safety and operation of amusement park rides. They must have strong customer service skills and be able to effectively communicate with guests. They also need to be able to operate the ride controls and perform basic maintenance tasks. If you’re interested in becoming a ride operator, it’s important to understand the skills that are necessary for the job.

First Aid

First aid skills are important for ride operators to have, as they may be the first responders in case of an emergency. Ride operators should know how to handle minor injuries and medical emergencies so that they can keep their patrons safe. They also need to know CPR and other life-saving techniques in case someone has a severe injury or health condition.

Physical Stamina

Ride operators must be physically fit to operate rides for long periods of time. This job requires standing and walking throughout the day, so it’s important that you have stamina to maintain your energy levels while working. You may also need to lift heavy objects or climb stairs when repairing or maintaining rides, so physical stamina is necessary for this position.

Attention to Detail

Ride operators must be able to follow all safety protocols and procedures. They also need to ensure that they have the correct change for customers, as well as accurate information about their routes and schedules. Attention to detail is important in order for ride operators to provide safe and efficient service to their passengers.

Problem Solving

Problem solving is the ability to identify and resolve issues. Ride operators often use problem-solving skills when dealing with customers who have questions or concerns, such as if a ride isn’t operating properly. They also use this skill when handling cash transactions, ensuring they give correct change and resolving any other customer service issues that may arise.

Ticketing

Ticketing is the process of accepting payment from customers and providing them with a ticket that shows their ride details. Ride operators use this skill to ensure they receive the correct amount of money for each ride, which helps them track their income accurately. It’s also important to enter accurate information into the system so passengers can find their records easily when needed.

Cash Handling

Cash handling is the ability to accurately process payments and change. Ride operators often handle cash when accepting payment for tickets, taking tips from customers and paying out prizes. Having strong cash-handling skills can help ensure that ride operators are able to keep accurate records of their transactions and maintain a positive relationship with their patrons.

Safety Consciousness

Safety is a primary concern for amusement park employees, especially those who work with children. Ride operators should be aware of all safety protocols and procedures to ensure the protection of their patrons. They also need to be conscientious about following all company policies and procedures to maintain a safe working environment.

Ride operators must also be conscious of their surroundings at all times. This includes being aware of any potential hazards that may exist on rides or in surrounding areas. It’s important for ride operators to pay attention to details so they can identify potential risks before accidents occur.

People Skills

Ride operators must be able to interact with customers in a friendly and helpful manner. They should also be able to diffuse any potential conflicts between passengers or between passengers and other employees. Ride operators may need to resolve issues such as lost items, delayed rides or unhappy customers.

People skills are important for ride operators because they help them build rapport with their coworkers and customers alike. This can make the job more enjoyable and allow you to better handle situations that arise on the job.

CPR

CPR is the process of providing emergency treatment to someone who’s experiencing a medical emergency. Ride operators should be able to recognize when an individual needs CPR and how to administer it properly. This skill can help them save lives if they notice that a guest has fallen or experienced some other type of medical emergency while on the ride.

Safety Procedures

Safety procedures are the steps that ride operators take to ensure their patrons’ safety. This includes knowing how to respond in emergency situations, understanding how to operate rides safely and following all company policies regarding safety. Ride operators should be able to explain safety procedures to patrons and demonstrate proper operation of rides.

Teamwork

Ride operators often work with a team of other employees to ensure the safety and enjoyment of their guests. They should be able to communicate effectively with their coworkers, follow instructions from supervisors and collaborate on projects. Ride operators also need to work well with their guests to ensure everyone has an enjoyable experience at the amusement park.

Emergency Procedures

Emergency procedures are the steps that a ride operator should take in case of an emergency. This includes knowing how to respond if someone is injured, what actions to take if there’s a fire or other dangerous situation and how to operate any safety equipment on-site. Ride operators should also be familiar with the location of first aid kits and fire extinguishers so they can act quickly in an emergency.

Customer Service

Customer service skills are important for ride operators to have because they help you provide a positive experience for your guests. You should be friendly and welcoming, as well as knowledgeable about the rides and attractions at your park. This ensures that your guests feel comfortable and enjoy their time there. It’s also important to remember details about your guests’ experiences so you can answer questions or resolve issues they may have in the future.

Ride Maintenance

Ride operators should be familiar with the maintenance and repair of rides to ensure they’re safe for patrons. You may need to know how to fix a flat tire, change an electrical component or reset a circuit breaker if something goes wrong. This ensures you can keep your equipment in good working order and prevent accidents.

Ride operators also use their mechanical skills when maintaining the ride itself. For example, you might have to adjust the height of a carousel horse or tighten bolts on a roller coaster track.

Interpersonal Skills

Ride operators must be able to interact with customers in a friendly and professional manner. They should also be able to communicate clearly, whether they’re speaking on the phone or through an intercom system. Ride operators may also need to resolve conflicts between passengers who have differing opinions about how rides should proceed.

How Can I Learn These Ride Operator Skills?

There are a few ways that you can learn the necessary skills to become a ride operator. Many of these skills, such as physical stamina, attention to detail, and problem solving, can be learned through on-the-job training. Other skills, such as first aid, CPR, and safety procedures, can be learned through certification courses offered by organizations such as the American Red Cross. Finally, people skills, customer service, and teamwork can be learned through experience in customer-facing roles.