20 Riskified Interview Questions and Answers

When it comes to eCommerce, businesses need to be able to trust that their transactions will be safe and secure. Riskified enables businesses to do just that by making it easy and convenient to shop online. If you’re looking to work for Riskified, you’ll need to be able to answer some specific questions about the company and its services. In this article, we’ll give you some tips on how to prepare for your interview and what you can expect.

Riskified Interview Process

The interview process at Riskified can vary depending on the position you are applying for. However, most positions will require multiple rounds of interviews, including a phone screening, technical interview, and in-person interview. The hiring process can be lengthy, so be prepared to wait several weeks or even months before hearing back about a decision. Additionally, some positions may require a take-home assignment as part of the interview process.

1. How would you describe Riskified’s value proposition?

This question is a great way to assess your understanding of the company’s value proposition. It also allows you to highlight how Riskified can benefit customers and clients.

Example: “Riskified’s value proposition is that it makes eCommerce safe, accessible and frictionless for businesses and consumers alike. By using this platform, companies can reduce fraud by up to 90% while making their websites more secure. Consumers also benefit from reduced risk as well as increased conversion rates.”

2. Why do you want to work at Riskified?

This question can help the interviewer get to know you better and understand why you are a good fit for their company. When answering this question, it can be helpful to mention something specific about Riskified that interests you or what drew you to apply for the role.

Example: “I want to work at Riskified because I am passionate about making eCommerce safe for everyone. I believe in your mission of creating an inclusive shopping experience where customers can shop with confidence. I also love how innovative your technology is and how much you value customer service.”

3. What is your experience with data analysis and programming?

This question can help the interviewer understand your experience with data analysis and programming, two skills that are important for a risk analyst. If you have previous experience working as a risk analyst or in another similar role, describe how you used data analysis to complete your tasks. If you don’t have any experience, explain what you would do if you were faced with this task at work.

Example: “I’ve worked as an eCommerce manager for five years now, so I’m familiar with using data analytics to make decisions about my business. For example, when I first started managing my company’s website, I noticed we weren’t getting many sales from our homepage. After analyzing our website traffic, I realized we needed to add more images to our homepage to increase conversions. Since then, I’ve used data analysis to improve other aspects of my business, such as customer satisfaction.”

4. What type of clients would be a good fit for Riskified?

This question helps the interviewer understand your knowledge of Riskified’s target market. Use examples from your experience to show that you know who their clients are and how they can benefit from using Riskified.

Example: “Riskified is a great fit for any eCommerce business looking to increase sales, reduce fraud and chargebacks and improve customer satisfaction. I’ve worked with several businesses in the past that have used Riskified to achieve these goals. For example, one client was able to decrease chargeback rates by 50% after implementing Riskified.”

5. If an eCommerce merchant was having difficulty getting approved by their bank, what would you suggest they do?

This question is a great way to assess your knowledge of the eCommerce industry and how it relates to banks. It also shows that you understand the importance of working with financial institutions in order to ensure business success.

Example: “I would suggest they reach out to their bank and ask them what information they need from the merchant to approve the transaction. I have found that many times, merchants are unaware of what information the bank needs to make a decision on whether or not to approve a payment. If this is the case, I would offer to provide the necessary documentation so that the merchant can get approved by their bank.”

6. What are the most important qualities that every salesperson should have?

This question is a great way to assess how well you work with others. It also helps the interviewer understand your communication skills and ability to collaborate with other members of the team. When answering this question, it can be helpful to mention qualities that are important for salespeople in general, as well as those that are particularly relevant to the role you’re interviewing for.

Example: “Every salesperson should have strong communication skills, an understanding of their client’s needs and wants, and a willingness to learn from mistakes. These three qualities are essential for anyone who works in sales.”

7. Tell me about a time when you had to deal with ambiguity.

An interviewer may ask this question to assess your problem-solving skills and ability to think critically. When answering, try to describe a situation where you had to analyze information and make decisions based on incomplete data.

Example: “In my previous role as an eCommerce manager, I was responsible for overseeing the entire customer experience from start to finish. One day, I noticed that our conversion rate dropped by 10%. At first, I thought it might be due to a technical issue or a change in search engine algorithms. However, after investigating further, I realized that the drop was due to a new feature we added to our website. It wasn’t clear how customers would use the feature, so they didn’t convert as often.”

8. Do you have any experience working in fintech or payments?

This question is a great way to show the interviewer that you have experience working in an environment with high security standards. If you do, share your experiences and how they helped prepare you for this role.

Example: “I worked as a fraud analyst at my previous company where I was responsible for identifying fraudulent transactions and implementing solutions to prevent them from happening again. This experience has given me valuable insight into what makes eCommerce businesses vulnerable to fraud and how we can use technology to mitigate those risks.”

9. Can you tell us about a time when you failed to reach a goal.

This question can help an interviewer learn more about your problem-solving skills and how you react to challenges. When answering this question, try to focus on the steps you took to overcome the failure and what you learned from it.

Example: “I once set a goal of selling $1,000 worth of products in one day. I was excited when I sold over $800 that first day but then got discouraged when sales slowed down after that. Instead of giving up, I looked at my analytics and found out that most of my sales were coming from mobile devices. So, I adjusted my marketing strategy to target mobile users and ended up selling $2,500 that week.”

10. Are you able to travel for business purposes?

If the job requires you to travel, employers may ask this question to make sure you’re comfortable with it. If they do, consider how often you would need to travel and if you have any concerns about doing so.

Example: “I am happy to travel for business purposes as long as I’m given plenty of notice. My only concern is that I don’t get stuck in one place too long because I like to see new places. However, I understand that sometimes work needs to take priority over pleasure.”

11. What is your opinion on risk assessment and fraud prevention?

This question is a great way to gauge your knowledge of the industry and how you approach risk assessment. Your answer should show that you understand the importance of these processes and are willing to learn more about them if necessary.

Example: “Risk assessment and fraud prevention are two important parts of eCommerce security, as they help businesses identify potential threats and mitigate them before they become problems. I believe it’s crucial for all employees to be aware of these processes so we can work together to ensure our customers’ safety.”

12. We’re looking for someone who will constantly improve our service. Have you ever taken initiative to make improvements in previous roles?

This question is a great way to show your potential employer that you’re ready to take on responsibility and make an impact. When answering this question, it can be helpful to mention one or two specific ways you’ve improved processes in the past.

Example: “In my last role as a customer service representative, I noticed that we were receiving many calls from customers who had questions about our shipping policy. This was causing some confusion for both customers and employees, so I created a new FAQ page with answers to common questions about shipping. This helped reduce call volume by 20% and made it easier for customers to find information they needed.”

13. Describe a project you worked on where you had to analyze large amounts of data.

The interviewer may ask you this question to assess your analytical skills and how they can benefit their company. In your answer, describe the project in detail and explain what data you analyzed and how it helped you achieve your goals.

Example: “In my last role as a fraud analyst, I had to analyze large amounts of data on a daily basis. One day, for example, I was analyzing data from our customer service department when I noticed that we were receiving an unusually high number of calls about one product. After further investigation, I discovered that the product’s description online didn’t match its actual features. I reported this issue to my manager, who then informed the vendor.”

14. If we were to ask your boss why you wouldn’t be hired, what would he/she say?

This question is a great way to learn more about the company culture and how you might fit in. It’s also an opportunity for you to show that you’re self-aware and willing to improve.

Example: “I think my boss would say I’m too eager to please, which can sometimes lead me to overpromise on projects. In this role, however, I’d be able to work with others to ensure we all meet our deadlines.”

15. Walk us through how you would assess risk for a client.

This question is a great way to assess your problem-solving skills and ability to apply them in the workplace. When answering this question, it can be helpful to provide an example of how you would approach assessing risk for a client.

Example: “When I am working with a new client, I like to start by asking questions about their business model and what they hope to achieve through eCommerce. From there, I will ask more specific questions about the types of products they sell, who their target audience is and other relevant information that may help me understand the risks associated with their website.”

16. What metrics would you use to determine whether a campaign was successful?

This question helps the interviewer understand your analytical skills and how you would use them to improve a company’s eCommerce platform. Use examples from previous projects or explain what metrics you would use if you haven’t worked on an eCommerce project before.

Example: “I would look at conversion rates, average order value, customer satisfaction and return customers. These are all important factors that indicate whether a campaign was successful. For example, in my last role as a digital marketing specialist, I helped increase conversion rates by 10% through optimizing landing pages for mobile devices. This led to more sales and higher customer satisfaction.”

17. How do you think your past experience has prepared you for this role?

This question is a great way to show the interviewer that you have researched their company and are excited about this opportunity. When answering, it can be helpful to mention something specific from your resume or cover letter that relates to the role.

Example: “I think my past experience as an eCommerce specialist has prepared me for this role at Riskified because I understand how important it is to make online shopping safe and secure for customers. In my last position, I worked with many different brands to help them create effective marketing strategies that would increase sales while also making sure they were compliant with regulations.”

18. In your opinion, what makes Riskified unique?

This question is a great way to show your knowledge of the company and its products. When you answer, make sure you highlight what makes Riskified unique in comparison to other eCommerce platforms.

Example: “Riskified is unique because it’s one of the only companies that offers both fraud detection and prevention services for eCommerce businesses. I think this is important because it allows businesses to focus on their core competencies while still ensuring they’re not losing money to fraudulent activity.”

19. Which aspect of marketing are you most interested in?

This question is a great way to gauge the applicant’s interest in digital marketing and their potential fit with your company. When answering this question, it can be helpful to mention an instance where you used your knowledge of digital marketing to achieve success for a previous employer or client.

Example: “I am most interested in SEO because I find it fascinating how search engines work and what factors influence them. In my last role as an SEO specialist, I was able to help my clients rank highly on Google by using various strategies like keyword research, content creation and link building.”

20. How many accounts can you realistically sell per day?

This question is a great way to assess the applicant’s ability to meet sales quotas. It also helps you determine if they have experience selling in an eCommerce environment.

Example: “I can realistically sell up to five accounts per day, depending on the complexity of each account and how much time I have to dedicate to it. In my previous role as an eCommerce specialist at XYZ Corp., I was able to sell up to three accounts per day while still meeting all other responsibilities.”