Rn Case Manager Resume Example & Writing Guide

Use this Rn Case Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As a case manager, you’ll work with clients to assess their needs and develop a plan to help them achieve their goals. You might coordinate care between different doctors and specialists, or help people access the social services they need to succeed.

Because case managers work with vulnerable populations—people with mental health issues, substance abuse problems, or chronic illnesses—it’s important that you have a strong understanding of mental health issues and how to support people who are struggling. You also need to be compassionate and have excellent communication skills.

Here are some tips and an example to help you write a compelling case manager resume that hiring managers will love.

James Smith
Houston, TX | (123) 456-7891 | [email protected]

Experienced RN case manager with a proven track record of providing quality care to patients and their families. Demonstrates clinical expertise, critical thinking skills, and a commitment to patient-centered care. Seeking an opportunity to use clinical skills and case management experience to improve the quality of patient care.

University of Texas at Arlington Jun '10
B.S. in Nursing
Austin Community College Jun '09
A.A. in General Studies
Company A, RN Case Manager Jan '17 – Current
  • Assessed, developed and implemented care plans for patients with complex medical conditions to ensure continuity of care across the healthcare system.
  • Coordinated patient referrals from multiple sources including physicians, other case managers, social workers, home health agencies and hospitals.
  • Provided education regarding disease processes, treatment options and available resources to patients and families as appropriate.
  • Facilitated communication between all parties involved in a patient’s care (i.e., physician offices/providers, insurance companies, etc.).
  • Maintained accurate records pertaining to each assigned caseload ensuring compliance with regulatory requirements such as HIPAA and JCAHO standards.
Company B, RN Case Manager Jan '12 – Dec '16
  • Collaborated with physicians, nurses and other medical staff to ensure that patients received the care they needed
  • Ensured that all documentation was up-to-date and in compliance with regulatory requirements
  • Conducted discharge planning meetings for each patient I cared for (30 per month)
  • Managed a budget of $200K+ and ensured that expenditures were within budget guidelines
  • Developed individualized plans of care based on assessments and goals set by patients’ families
Company C, Registered Nurse Jan '09 – Dec '11
  • Performed various nursing care functions in the post-anesthesia care unit (PACU) including, but not limited to, monitoring and documenting pertinent patient vital signs; providing support for surgical teams during intraoperative procedures; assisting with tracheotomies, intubations, extubation, chest tube placements/removals and dressing changes as appropriate.
  • Maintained a clean work area at all times by ensuring personal protective equipment is utilized when needed and performed any assigned tasks in compliance with organizational policies and standard clinical practices.
  • Participated in quality improvement activities as requested or required by management and ensured documentation of nursing notes was completed according to local standards.
  • Registered Nurse License
  • Case Management Certification
  • Certified in Long-Term Care

Industry Knowledge: HIPAA, Coding, Medical Terminology
Technical Skills: Microsoft Office Suite
Soft Skills: Critical Thinking, Problem Solving, Teamwork, Communication, Leadership, Patient Care, Empathy

How to Write an RN Case Manager Resume

Here’s how to write an RN case manager resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to simply list your responsibilities. But that’s not enough to make a strong impression. Instead, you should use your bullet points to demonstrate how you’ve used your skills and experience to make a difference in the world.

For example, rather than saying you “managed caseload of 50+ clients,” you could say you “managed caseload of 50+ clients, reducing recidivism rate from 15% to 10% in first six months, contributing to a 10% decrease in crime rate in targeted neighborhood over 18-month period.”

Notice how the second bullet point is more specific and provides more detail about the results of your work. It also provides a clear number to demonstrate the scale of your work.

Identify and Include Relevant Keywords

When you apply for a case management role, your resume is likely to be scanned by an applicant tracking system (ATS) for specific keywords. This system looks for certain terms related to the job, like “patient care” or “discharge planning” in order to determine whether your experience is a match for the job opening. If you don’t have enough relevant keywords on your resume, the ATS might not rank your application as highly as an applicant who has included them.

The best way to make sure you have enough keywords on your resume is to read through the job posting and take note of the terms that are used over and over again. Then, try to include those same terms in your resume where they are most relevant. Here are some common case management keywords to get you started:

  • Nursing
  • Case Management
  • Healthcare
  • Hospitals
  • Basic Life Support (BLS)
  • Healthcare Management
  • Acute Care
  • Patient Safety
  • Advanced Cardiac Life Support (ACLS)
  • Medication Administration
  • Inpatient Care
  • Nursing Care
  • Patient Education
  • Phlebotomy
  • Mental Health
  • Nursing Education
  • Medicine
  • Electronic Medical Record (EMR)
  • Patient Advocacy
  • Medicine Administration
  • Critical Care Nursing
  • Adult Care
  • Home Care
  • Gerontology
  • Rehabilitation
  • Personal Care
  • Skin Cancer
  • Home Care Services
  • Hospice Care
  • Family-Centered Care

Showcase Your Technical Skills

As a case manager, you work with a variety of computer systems and programs in order to manage patient care. Some of the most commonly used programs are electronic health records (EHR) systems, patient monitoring systems, and medical devices. case managers should also be familiar with government regulations related to their field, as they will often be responsible for ensuring that the organization is in compliance with these regulations.


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