Resume

Room Attendant Resume Example & Writing Guide

Use this Room Attendant resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Room attendants are responsible for cleaning and maintaining guest rooms in hotels and other lodging facilities. They’re often the first people that guests interact with when they arrive at a property, so they need to be friendly, helpful, and willing to go the extra mile to make sure that everyone feels comfortable and taken care of.

If you’re looking for a job that offers flexibility, room attendants have tons of it. You might work one or two days a week, or you might work full-time. You might work in a hotel or in a motel or even on a cruise ship. You might work during the day, at night, or somewhere in between. The possibilities are endless!

Follow these tips and resume example to write a fantastic room attendant resume that hiring managers will love.

James Smith
Chicago, IL | (123) 456-7891 | [email protected]
Summary

Thorough and efficient room attendant with more than five years of experience in the hospitality industry. Proven ability to provide excellent customer service and meet the needs of guests. Seeking an opportunity to work with a team that values hard work and a commitment to quality service.

Education
Chicago Vocational Career Academy Jun '08
High School Diploma
Experience
Company A, Room Attendant Jan '17 – Current
  • Maintained cleanliness of assigned guest rooms and public areas by performing cleaning duties according to established procedures.
  • Carried out housekeeping assignments in a manner that ensured the safety of guests, associates, and co-workers.
  • Assisted with moving furniture within guest rooms as needed and assisted other team members when required during peak periods.
  • Provided excellent customer service at all times while adhering to company policies and procedures including but not limited to health & safety regulations, zero tolerance for theft/vandalism, etc..
  • Performed job responsibilities in accordance with company values which include delivering an exceptional experience for our customers, creating a culture where people are inspired to work together as one team, providing superior value through innovation and operational excellence, acting with integrity in everything we do, leading with passion and purpose, empowering others to act on their ideas and share ownership of results.
Company B, Room Attendant Jan '12 – Dec '16
  • Cleaned and sanitized all surfaces in the hotel lobby, including windows, furniture and countertops
  • Swept and vacuumed floors daily to ensure a clean environment for guests and employees
  • Maintained an organized supply closet of cleaning products, brooms and dusters
  • Operated heavy-duty equipment such as carpet cleaners, floor buffers and window washers
  • Followed detailed instructions from management on how to properly care for specific rooms
Company C, Housekeeper Jan '09 – Dec '11
  • cleaned guest rooms and bathrooms, making sure to meet all hotel standards for cleanliness
  • changed and replenished bed linens, towels, and other guest room amenities
  • stocked cleaning supplies and equipment
Skills

Industry Knowledge: Housekeeping, Cleaning, Laundry, Disinfecting, Dusting, Vacuuming, Luggage Handling
Technical Skills: Guest Satisfaction, Attitude, Communication, Time Management
Soft Skills: Teamwork, Problem-Solving, Conflict Resolution, Customer Service, Attention to Detail, Communication, Initiative

How to Write a Room Attendant Resume

Here’s how to write a room attendant resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use strong, specific language. Rather than saying you “cleaned rooms,” you could say you “cleaned 15 rooms per shift, ensuring each was spotless and ready for new guests.”

The second bullet point is much stronger because it provides specific details about what you did and how many rooms you cleaned. It also includes a quantifiable result—15 rooms per shift—which makes it easy for a reader to understand your level of experience.

Related: What Is a Room Attendant? How to Become One

Identify and Include Relevant Keywords

When you apply for a room attendant job, your resume is likely to go through an applicant tracking system (ATS). This program will scan your resume for specific keywords related to the job opening. If your resume doesn’t include enough of the right terms, the ATS might disqualify you from the pool of applicants.

One way to make sure your resume makes it past the ATS is to include relevant keywords in each section of your resume. Here are some common room attendant keywords and terms:

  • Hospitality
  • Hospitality Management
  • Teamwork
  • Customer Service
  • Time Management
  • Microsoft Access
  • Catering
  • Communication
  • Hotel Management
  • Leadership
  • Social Media
  • Tourism
  • Fine Dining
  • Event Management
  • Event Planning
  • Food & Beverage
  • Bartending
  • Organization Skills
  • Public Speaking
  • Sales
  • Restaurant Management
  • Food Safety
  • Front Office
  • Rooms Division
  • Rooms Division Management
  • Customer Satisfaction
  • Rooms Service
  • Reservations
  • Rooms Operations
  • Housekeeping

Showcase Your Technical Skills

Room attendants use a variety of technology in their work, from cleaning solutions and equipment to communication tools and guest management systems. So it is important for them to list their technical skills on their resumes.

Some of the technology that room attendants are typically expected to be familiar with include: cleaning solutions, equipment, and supplies; guest management systems; communication tools, such as two-way radios and pagers; and various types of software, such as property management software and housekeeping management software.

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