17 RV Technician Interview Questions and Answers

RV technicians are responsible for the maintenance and repair of recreational vehicles, such as campers, travel trailers, and motorhomes. They perform a variety of tasks, such as diagnosing and repairing mechanical and electrical problems, inspecting and testing RV systems, and completing routine maintenance.

RV technicians typically work in repair shops, although some may travel to RV dealerships or campgrounds to perform repairs on-site. Most RV technicians have a high school diploma and complete on-the-job training. Some RV technicians may also complete a postsecondary program in RV maintenance or a related field.

If you’re interested in becoming an RV technician, you may be wondering what kind of questions you’ll be asked in an interview. To help you prepare, we’ve compiled a list of common RV technician interview questions and answers.

Are you comfortable working on your feet for long periods of time?

The interviewer may ask this question to learn more about your physical stamina and ability to work in a fast-paced environment. If you have experience working on your feet for long periods of time, share that information with the interviewer. If you don’t have any experience working on your feet, explain how you would adapt to this type of work environment.

Example: “I am comfortable working on my feet for long periods of time because I worked as a waiter during college. In this position, I learned how to multitask while standing for hours at a time. I also developed strong communication skills when interacting with customers.”

What are some of the most important skills for an RV technician to have?

This question can help the interviewer determine if you have the skills and abilities to succeed in this role. When answering, it can be helpful to mention a few of your strongest skills and how they relate to working as an RV technician.

Example: “The most important skill for an RV technician is problem-solving. This is because there are many different issues that can arise with RVs, so I need to be able to think critically about what might be causing the issue and find a solution. Another important skill is communication. Working on RVs requires teamwork, so I need to be able to communicate clearly with my coworkers and customers. Finally, I would say attention to detail is another important skill. There are many small parts to work on when repairing an RV, so I need to pay close attention to ensure I am completing tasks correctly.”

How would you go about diagnosing a problem with a recreational vehicle?

An interviewer may ask this question to assess your diagnostic skills and how you apply them. Use examples from previous experience in which you used a systematic approach to diagnosing problems with recreational vehicles.

Example: “I would first start by checking the basics, such as making sure all tires are properly inflated and that there is enough fuel in the RV’s tank. If these checks don’t reveal anything, I would then move on to more complex tests like checking the engine for any leaks or loose connections. After performing these basic and intermediate checks, if I still can’t find the problem, I would perform a thorough inspection of the entire vehicle.”

What is your experience with working with electrical systems?

The interviewer may ask this question to learn more about your experience with working on electrical systems in RVs. If you have previous experience, share a story of how you handled the situation and what you learned from it. If you don’t have any experience, explain that you are willing to learn and develop skills for working with electrical systems.

Example: “I’ve worked with electrical systems before when I was helping my uncle repair his RV. He had some issues with the wiring system, so he asked me to help him fix it. We ended up replacing the entire system because there were too many damaged wires. It taught me that it’s important to be careful when working with electrical systems.”

Provide an example of a time when you had to provide customer service to an unhappy customer. How did you handle the situation?

Customer service is an important part of any job, especially in the RV industry. Employers ask this question to make sure you have experience with customer service and how you handle it when needed. When answering this question, think about a time when you had to provide excellent customer service to someone who was upset or unhappy. Explain what steps you took to help them feel better and resolve their issue.

Example: “I once had a customer come into my shop because they were having issues with their refrigerator. They were very upset that the fridge wasn’t working properly and wanted me to fix it immediately. I explained to them that we would need to diagnose the problem before fixing it. After testing the fridge for several hours, we found out that the issue was due to a loose wire. We fixed the problem and the customer was happy.”

If a customer wanted to add a feature to their recreational vehicle, how would you help them decide if it’s a good idea?

An interviewer may ask this question to learn more about your customer service skills. They want to know that you can help customers make good decisions and avoid making purchases they don’t need. In your answer, explain how you would assess the customer’s needs and recommend a feature or upgrade that fits their lifestyle.

Example: “I would first ask them what they use their RV for. If it’s mainly for family vacations, I might suggest upgrading to a larger refrigerator or adding an extra bathroom. However, if they plan on using the RV for long-distance travel, I might suggest installing solar panels or a generator.”

What would you do if you were working on a vehicle and realized you were missing a crucial part?

This question can help the interviewer determine how you handle challenges and problem-solving. In your answer, explain what steps you would take to find the part or if you know where it is, how you would replace it.

Example: “If I was missing a crucial part on an RV repair job, I would first try to locate the part by checking my inventory and contacting other technicians who may have the part. If I couldn’t find the part, I would contact the customer to let them know that I needed to order the part and give them an estimate of when they could expect the vehicle to be ready.”

How well do you work under pressure?

RV technicians often work in a fast-paced environment. Employers ask this question to make sure you can handle the pressure of working on an RV while it’s parked at a campsite with customers waiting for repairs. In your answer, explain that you are able to stay calm under pressure and prioritize tasks effectively.

Example: “I have worked as an RV technician for five years now, so I am used to working under pressure. When I’m working on an RV, there is always someone waiting for their RV to be repaired. However, I know how to prioritize my tasks so that I get them done quickly but also thoroughly. For example, if one customer needs their RV fixed immediately, I will focus all of my attention on repairing their RV first. Then, once they are satisfied, I will move onto another RV.”

Do you have experience working with different types of vehicles?

The interviewer may ask this question to see if you have experience working with different types of vehicles. If you do, they may want to know how your previous experiences can help you in this role. Use examples from your past work history that show you’re willing to learn new things and adapt to new situations.

Example: “I’ve worked as an RV technician for the last five years, but I also have a background in automotive repair. In my current position, I mainly focus on repairing RVs, however, I still use some of the skills I learned while working on cars. For example, I’m familiar with common issues like flat tires and engine troubles. This helps me quickly diagnose problems when customers bring their RVs into the shop.”

When working with a team of technicians, how do you make sure you’re all on the same page?

An interviewer may ask this question to see how you work with others and ensure that everyone is on the same page when it comes to RV repairs. Showcase your communication skills by explaining a time when you worked with a team of technicians or other professionals, and how you made sure everyone was informed about what they needed to do.

Example: “I always make sure I’m communicating clearly with my coworkers so we can all be on the same page. For example, at my last job, I had two coworkers who were new to the company. One day, one of them started working on a repair without telling me first. When I asked him why he was starting the repair before I got there, he told me he didn’t know I was already working on it. After that, I made sure to tell my coworkers every time I started a repair so no one else would start working on it without knowing.”

We want to be able to quickly diagnose problems and get customers back on the road. How would you streamline the repair process?

This question can help the interviewer determine how you would apply your skills to benefit their company. Use examples from previous experience or explain a process you could implement in this position.

Example: “I have worked with many different RV models, so I know that there are some common issues that arise for certain brands and models. For example, I once worked at an RV dealership where we had several Winnebago RVs come in for repairs. We noticed that all of these RVs were having similar problems, which allowed us to create a checklist of common issues for that brand. This helped us diagnose problems more quickly and efficiently.”

Describe your process for cleaning and maintaining vehicles.

The interviewer may ask this question to learn more about your cleaning and maintenance process. They want to know how you prioritize tasks, manage time and communicate with customers. In your answer, describe the steps you take when cleaning a vehicle and explain why you do them in that order.

Example: “I start by washing the exterior of the RV using a soft-bristled brush and warm water. I then use a hose to rinse off any excess soap or dirt. Next, I move on to the interior of the RV, starting with the floors. I clean the windows last so they don’t get wet from the floor washings.”

What makes you stand out from other RV technicians?

Employers ask this question to learn more about your skills and abilities as an RV technician. They want to know what makes you unique from other candidates, so they can decide if you’re the best fit for their company. When answering this question, think of a skill or quality that you have that others might not. Try to choose something that is relevant to working as an RV technician.

Example: “I am very detail-oriented when it comes to my work. I always make sure to thoroughly inspect every part of the RV before making any repairs. This helps me ensure that I’m fixing everything correctly and that the RV will be in good condition after I’m done.”

Which types of recreational vehicles have you worked with the most?

This question can help the interviewer determine if you have experience working with the type of RV they’re hiring for. If you don’t have any experience in this field, it’s important to highlight your willingness to learn and adapt to new situations.

Example: “I’ve worked primarily with motorhomes, but I also have some experience with fifth-wheel RVs. I’m eager to work with more types of recreational vehicles as my career progresses.”

What do you think is the most important aspect of customer service?

The interviewer may ask this question to learn more about your customer service skills. They want to know how you would interact with their customers and what kind of attitude you have when interacting with others. Use examples from previous jobs or talk about the importance of customer service in general.

Example: “I think that the most important aspect of customer service is being friendly and helpful. I always try to make sure my customers feel welcome and comfortable, and I am willing to answer any questions they have. I also like to help them find solutions to their problems so they leave happy. In my last job, a customer came in looking for a new RV because theirs broke down. I was able to show them some different models and explain all the features.”

How often should recreational vehicles be serviced?

This question can help the interviewer determine how often you recommend servicing vehicles. It also helps them understand your knowledge of RV maintenance schedules and procedures. When answering this question, it can be helpful to mention a specific time frame or frequency that you use when working with clients.

Example: “I believe recreational vehicles should be serviced at least once per year. This allows me to check all important components for wear and tear and make any necessary repairs before they become more costly. I find that most customers prefer to have their vehicles checked annually as well, which makes it easier to schedule appointments and keep track of due dates.”

There is a problem with the frame of a recreational vehicle. What would you do?

The interviewer may ask you a question like this to see how you would handle a specific problem. This is an opportunity for you to show your expertise and knowledge of the industry by explaining what steps you would take to fix the issue.

Example: “If there was a problem with the frame, I would first inspect it thoroughly to determine if any parts were damaged or missing. If not, then I would check the bolts that hold the frame together to make sure they are all secure. If everything looks good, then I would move on to checking the alignment of the RV’s wheels. If one wheel is off, then it could cause issues with the frame.”