Career Development

What Does a Sales Intern Do?

Find out what a sales intern does, how to get this job, and what it takes to succeed as a sales intern.

Sales interns are entry-level employees who work closely with sales professionals. They may be tasked with a variety of duties, including cold calling potential customers, researching their company’s products or services, and assisting with sales presentations.

Sales internships can provide valuable experience in the field of sales. However, they also require hard work and dedication to succeed. Sales interns must be willing to put in long hours on a consistent basis—often working during evenings and weekends as well as during regular business hours.

Sales Intern Job Duties

Sales interns typically have a wide range of responsibilities, which can include:

  • Calling customers to follow up on leads or to answer questions about products or services
  • Participating in meetings with management, clients, or other staff members to discuss sales goals or marketing strategies
  • Maintaining knowledge of competitor’s pricing and products
  • Arranging for display of company products at trade shows, conventions, or other events
  • Providing customers with information about products or services via email, phone, or in person
  • Organizing and maintaining records of client accounts, making daily payments, and processing refunds when necessary
  • Communicating with prospective clients to arrange appointments for sales presentations
  • Developing new business opportunities through networking and relationship building with new clients
  • Selling products or services to prospective clients

Sales Intern Salary & Outlook

Sales intern salaries vary depending on their level of education, years of experience, and the company they work for. They may also receive commissions or bonuses based on their sales performance.

  • Median Annual Salary: $49,500 ($23.8/hour)
  • Top 10% Annual Salary: $95,000 ($45.67/hour)

The employment of sales interns is expected to grow at an average rate over the next decade.

Employment growth will be driven by the continued expansion of e-commerce and online retailing, which will require more workers to help with online advertising and social media marketing. In addition, demand for sales interns may increase as companies seek to improve their digital presence and customer service.

Sales Intern Job Requirements

Sales interns typically need to have the following:

Education: A minimum of a bachelor’s degree is often a requirement to become a sales intern. Some companies may prefer a master’s degree, especially if the candidate has relevant coursework or experience. Relevant coursework includes marketing, business, finance, economics, statistics and mathematics.

Training & Experience: Sales interns will receive on-the-job training from their supervisors or managers. This training will help the sales intern learn about the products and services the company offers, the best ways to market them and the most effective sales techniques. Sales interns may also learn about the company’s computer systems, including how to use the company website, how to enter and track sales and how to use accounting software.

Certifications & Licenses: Certifications prove an individual’s qualifications to current and future employers. Sales interns can earn certifications to gain more practical knowledge of their daily responsibilities, test their professional skills and advance their careers.

Sales Intern Skills

Sales interns need the following skills in order to be successful:

Communication: Communication is the act of conveying information to others. As a sales intern, you should be able to communicate effectively with your manager, other sales interns and customers. This includes speaking clearly, using body language and maintaining eye contact when speaking with customers. You should also be able to communicate with your manager about your sales numbers and any questions you have about the job.

Listening: Listening is another important skill for sales interns. You should be able to listen to your manager’s instructions and follow them to the letter. You should also be able to listen to your customers and answer their questions. This can help you build a rapport with them and help you close a sale.

Persuasion: Persuasion is the ability to convince others to agree with your ideas. As a sales intern, you may need to persuade customers to purchase a product. You can use persuasion to convince managers to give you more time with customers or to convince customers to try a new product.

Time management: Time management is the ability to prioritize tasks and manage your schedule. As a sales intern, you may have multiple responsibilities each day, so it’s important to prioritize your tasks and manage your time accordingly. This can help you complete all of your tasks in a timely manner.

Organization: Organization is another skill that can help you succeed in a sales internship. You may be responsible for keeping track of sales leads, maintaining records of sales and keeping track of inventory. Being organized can help you complete your tasks in a timely manner and help you learn from your successes and mistakes.

Sales Intern Work Environment

Sales interns work in a fast-paced, high-pressure environment. They are expected to make a high volume of sales calls, often working long hours to reach their quotas. The job can be stressful, and interns may have to deal with rejection on a daily basis. However, the job is also exciting and offers interns the opportunity to learn about the sales process and to develop their own sales skills. Interns who are successful in this position often go on to have successful careers in sales.

Sales Intern Trends

Here are three trends influencing how sales interns work. Sales interns will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

The Rise of the Digital Sales Rep

The rise of the digital sales rep is a trend that is quickly changing the way businesses sell their products and services. With more and more customers shopping online, businesses are now looking for sales reps who can effectively market their products through social media channels and search engines.

Sales interns can capitalize on this trend by developing strong marketing skills and learning how to use digital tools to find new leads. They should also be prepared to work in a fast-paced environment where they will need to be able to quickly adapt to changes in the marketplace.

More Focus on Customer Experience

As customer experience becomes more important, sales professionals will need to focus on providing a positive experience for customers. This means that sales interns will need to be well-versed in customer service skills and be able to understand what customers want.

In addition, sales interns will need to be able to track customer data and provide feedback to help improve the customer experience. By doing so, they will be able to help their company stay ahead of the competition and ensure that customers keep coming back for more.

Greater Use of Technology

Technology is playing an increasingly important role in the sales process. As technology advances, sales professionals will need to learn how to use it to their advantage.

This includes using social media to connect with potential customers, using email marketing to generate interest, and using video conferencing to conduct interviews. In order to be successful in sales, sales professionals will need to be comfortable using technology and know how to use it to their advantage.

How to Become a Sales Intern

A successful sales intern career path can be customized to fit your unique skills and interests. However, there are a few key components that all successful sales interns have in common. They’re always willing to go the extra mile to help their customers; they’re enthusiastic about learning new things; and they’re able to build relationships with people from all walks of life.

If you want to become a successful sales intern, start by identifying your strengths and weaknesses. Then, develop a plan for improving on your weaker areas while focusing on your strengths. Finally, find ways to apply what you’ve learned to real-world situations.

Related: How to Write a Sales Intern Resume

Advancement Prospects

Sales interns typically start out in entry-level positions. As they gain experience, they may be promoted to sales representative, sales manager, or other managerial positions. Some sales interns may eventually become independent sales agents or start their own sales businesses.

The best way to advance in a sales career is to develop a strong track record of sales. Those who are able to consistently meet or exceed their sales quotas are more likely to be promoted than those who do not. Sales interns who demonstrate strong sales skills and a willingness to learn may be given more responsibility and authority over time. Those who are able to successfully manage a sales team may eventually be promoted to sales manager or other executive-level positions.

Sales Intern Job Description Example

At [CompanyX], we’re looking for a sales intern who is passionate about sales and marketing and wants to learn from the best in the industry. As a sales intern, you will be working closely with the sales team to learn the ropes of the industry and develop your own skills. You will be responsible for conducting market research, preparing sales presentations, and assisting with customer inquiries. This is a great opportunity for someone who is interested in a career in sales and marketing and wants to learn from a top-notch team.

Duties & Responsibilities

  • Serve as the first point of contact with potential customers, providing them with information about company products and services
  • Build and maintain relationships with new and existing customers to encourage repeat business
  • Understand customer needs and requirements and match them with the right product or service
  • Stay up-to-date on industry trends and changes to ensure that the sales team is always offering the latest and greatest products
  • Assist in developing and implementing sales strategies to increase market share and reach sales targets
  • Help create promotional materials such as flyers, brochures, and email campaigns
  • Conduct market research to identify new business opportunities and target markets
  • Attend trade shows and other events on behalf of the company
  • Provide administrative support to the sales team, including preparing reports, scheduling appointments, and managing customer databases
  • Generate leads through cold-calling and other methods
  • Follow up with customers after sales to ensure satisfaction and address any concerns
  • Keep abreast of competitor activity and generate ideas to improve sales and grow market share

Required Skills and Qualifications

  • Proven experience in customer service or sales
  • Excellent communication skills, both written and verbal
  • Strong organizational skills and attention to detail
  • Ability to work independently and with a team
  • Proficient in Microsoft Office, with aptitude to learn new software and systems
  • High school diploma or equivalent

Preferred Skills and Qualifications

  • College degree
  • Previous success in sales or customer service
  • Experience with CRM software
  • Familiarity with social media platforms

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