Resume

Salon Receptionist Resume Example & Writing Guide

Use this Salon Receptionist resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As a salon receptionist, you’re the first point of contact for clients and customers. You’re responsible for answering phones, greeting clients as they walk through the door, scheduling appointments, and keeping track of customer information. You’re also a vital part of the business’s overall customer service strategy—you’re the face of the salon!

If you love interacting with people and helping them feel welcome, then a career as a salon receptionist might be right up your alley. Follow these tips and resume example to write a stellar salon receptionist resume that hiring managers will love.

Mary Thompson
Chicago, IL | (123) 456-7891 | [email protected]
Summary

Thorough and efficient salon receptionist with more than 10 years of experience in the beauty industry. Proven track record of providing excellent customer service and building long-lasting relationships with clients. Skilled in appointment scheduling, client record-keeping, and product ordering/inventory management.

Education
John Hancock College Jun '09
High School Diploma
Experience
Company A, Salon Receptionist Jan '17 – Current
  • Managed the salon’s front desk, greeting and assisting customers as needed.
  • Processed payments for services rendered, reconciled cash drawer daily at close of business.
  • Assisted stylists with client care when necessary, organized supplies in work areas, cleaned stations daily.
  • Maintained cleanliness of salon during and after hours, assisted with inventory management and ordering as needed.
  • Performed other duties as assigned by manager or supervisor including but not limited to cleaning equipment/tools, organizing storage spaces etc…
Company B, Salon Receptionist Jan '12 – Dec '16
  • Answered the phone and greeted clients, scheduling appointments, applying nail polish and selling add-ons like hair extensions
  • Checked in guests, secured payment and issued salon tickets for services such as haircuts, manicures and pedicures
  • Collected payments from customers at the front desk before their scheduled service or appointment
  • Maintained a clean reception area by sweeping up hair clippings and dusting furniture daily
  • Greeted walk-in customers with an eye toward potential new clientele; referred them to appropriate stylists when needed
Company C, Receptionist Jan '09 – Dec '11
  • Answered and directed all incoming calls in a professional manner.
  • Maintained a clean and organized reception area at all times.
  • Greeted and assisted all visitors in a friendly and welcoming manner.
Skills

Industry Knowledge: Scheduling, Customer Service, Recycling, Client Relations, Inventory Control, Customer Relations
Technical Skills: Microsoft Office Suite, Google Suite, Facebook, Instagram, Twitter
Soft Skills: Communication, Customer Service, Sales, Attention to Detail, Multi-Tasking, Teamwork

How to Write a Salon Receptionist Resume

Here’s how to write a salon receptionist resume of your own.

Write Compelling Bullet Points

Bullet points are the most effective way to showcase your experience and qualifications. But rather than simply listing your responsibilities, you can make your bullet points much more interesting and compelling by using specific numbers and metrics.

For example, rather than saying you “answered phones and greeted guests,” you could say you “answered 100 calls per day and greeted 200 guests daily, resulting in a 95% satisfaction rate.”

The second bullet point is much more specific and provides a clear indication of the level of responsibility and the results of your work.

Related: What Is a Salon Receptionist? How to Become One

Identify and Include Relevant Keywords

When you submit your resume for a salon receptionist role, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. ATS programs rank resumes based on the number of relevant keywords that are found in each resume. If your resume doesn’t have enough of the right keywords, your application might not make it past the initial screening process.

As you write your resume, be sure to include keywords related to the job you’re applying for. You can find these keywords by reading through the job posting and taking note of words or phrases that are repeated. Here are some common salon receptionist keywords to get you started:

  • Receptionist Duties
  • Customer Service
  • Administration
  • Data Entry
  • Office Administration
  • Teamwork
  • Microsoft Access
  • Phone Etiquette
  • Time Management
  • Organization Skills
  • Social Media
  • Sales
  • Public Speaking
  • Communication
  • Skincare
  • Event Planning
  • Leadership
  • Hair Cutting
  • Adobe Photoshop
  • Retail
  • Salons
  • Cashiering
  • Appointment Scheduling
  • Public Relations
  • Retail Sales
  • Facials
  • Customer Satisfaction
  • Styling
  • Management
  • Fashion

Showcase Your Technical Skills

One of the most important things for salon receptionists to be proficient in is software that is used to book appointments and manage client information, like SalonBoss or Booker. Additionally, receptionists should be familiar with social media platforms and be able to use them to market the salon’s services.

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