Resume

SCCM Engineer Resume Example & Writing Guide

Use this SCCM Engineer resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Systems administrators are the unsung heroes of the technology world. They’re the ones who make sure everything runs smoothly behind the scenes—from setting up new computers and servers to maintaining existing infrastructure.

As an SCCM engineer, you might work in an office setting managing the IT infrastructure for your company’s entire fleet of computers, phones, servers, and other devices. Or you might be more hands-on, fixing broken hardware and software on the fly at a help desk or providing technical support to users. Either way, your job is to make sure that people can get their work done efficiently.

If you’re ready to take your career to the next level or just looking for a fresh challenge, here are some tips to help you write a compelling Systems Administrator resume that will get you noticed by hiring managers.

Jennifer Thomas
Houston, TX | (123) 456-7891 | [email protected]
Summary

Proven systems engineer with experience in Microsoft System Center Configuration Manager (SCCM) and Windows 10 deployment. Skilled in deploying, managing, and troubleshooting enterprise-level IT solutions. Passionate about working with cutting-edge technologies in a collaborative environment.

Education
Southern Methodist University Jun '10
B.S. in Computer Science
Experience
Company A, SCCM Engineer Jan '17 – Current
  • Managed and maintained SCCM infrastructure for over 100 clients, including servers, SQL databases, etc.
  • Created and implemented new processes to streamline the deployment of software across multiple locations.
  • Designed and developed a web-based dashboard that provides real-time information on all client systems in use at our company.
  • Implemented an automated patching system using WSUS which reduced deployment time from days to minutes per machine.
  • Developed a custom application used by technicians to track work orders during service calls which increased efficiency by 30%.
Company B, SCCM Engineer Jan '12 – Dec '16
  • Implemented a new patching strategy that reduced the amount of time spent on maintenance by 25%
  • Created and maintained an inventory of all hardware, software and licenses for 100+ endpoints
  • Reduced average ticket response times from 3 days to 2 hours with improved communication strategies
  • Spearheaded the migration to Microsoft Office 365, reducing licensing costs by 40%
  • Conducted regular system audits using tools such as SCCM and Windows Update Manager
Company C, Computer Technician Jan '09 – Dec '11
  • Installed, configured, and maintained computer hardware and software.
  • Provided technical support to users for hardware, software, and networking issues.
  • Performed regular maintenance tasks such as backing up data and defragmenting hard drives.
Certifications
  • Certified SCCM Engineer
  • Microsoft Certified Systems Engineer (MCSE)
  • Systems Administrator Certification
Skills

Industry Knowledge: Microsoft SCCM, Active Directory, SQL Server, Cisco, NetApp, VMware, Linux, Apple
Technical Skills: Microsoft SCCM, Active Directory, SQL Server, Cisco, NetApp, VMware, Linux, Apple
Soft Skills: Communication, Research, Time Management, Problem Solving, Attention to Detail, Leadership

How to Write a SCCM Engineer Resume

Here’s how to write a sccm engineer resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use specific examples and numbers. So rather than saying you “managed software updates for 200+ users,” you could say you “managed software updates for 200+ users, reducing deployment time from 8 hours to 2 hours, resulting in a 20% increase in productivity.”

The second bullet point is much stronger because it provides specific details about what you did, how long it took you to do it, and how successful the outcome was.

Identify and Include Relevant Keywords

Chances are, your resume will go through an applicant tracking system (ATS) when you apply for an SCCM engineer role. This system is designed to scan your resume for certain keywords related to the position, like “program management” and “operations.” If your resume doesn’t include enough of these keywords, the ATS might automatically reject your application.

To make sure your resume makes it past the ATS, use this list of common SCCM engineer keywords as a starting point:

  • SCCM
  • Active Directory
  • Windows Server
  • System Center Configuration Manager
  • Technical Support
  • Windows 7
  • Software Installation
  • Troubleshooting
  • Networking
  • Windows 10
  • ITIL
  • Operating Systems
  • SQL
  • Microsoft SQL Server
  • Windows
  • Service Desk
  • PowerShell
  • Servers
  • SQL Server Reporting Services (SSRS)
  • Software Installation & Configuration
  • Engineering
  • Engineering Management
  • Team Leadership
  • Microsoft Exchange
  • Network Administration
  • System Center
  • Windows XP
  • Network Security
  • IT Service Management
  • Virtualization

Showcase Your Technical Skills

As a SCCM engineer, you need to be proficient in the use of Microsoft System Center Configuration Manager (SCCM). This includes being able to deploy, configure, and manage SCCM. You should also have experience with other Microsoft products, such as Active Directory, Exchange, and SQL Server. Additionally, it is helpful to be familiar with scripting languages, such as PowerShell, and to have experience with virtualization technologies, such as VMware and Hyper-V.

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