20 Schindler Elevator Corporation Interview Questions and Answers

When it comes to interviewing for a job at Schindler Elevator Corporation, you can expect to be asked questions that are specific to the company and the elevator industry. To help you prepare, we’ve compiled a list of sample questions and answers that you may be asked during your interview.

Whether you’re interviewing for a position in engineering or sales, you’ll need to be able to demonstrate your knowledge of the elevator industry and Schindler’s products and services. You’ll also need to show that you’re a good fit for the company culture.

To help you prepare, we’ve listed some sample questions and answers that you may be asked during your interview.

Schindler Elevator Corporation Interview Process

The interview process at Schindler Elevator Corporation can vary depending on the position you are applying for. However, most positions will require at least one phone interview and one in-person interview. For some positions, you may also be required to take a practical test or participate in a group interview. Overall, the interview process is fairly thorough and can take several weeks to complete.

1. Tell me about a time you had to work with a difficult customer and how you handled it.

The interviewer may ask you this question to assess your customer service skills. Use examples from previous jobs or describe a time when you helped a friend with a problem and how you solved it.

Example: “I once had a customer who was upset because the elevator in his building broke down, which made him late for work. I listened to his concerns and explained that we would have someone there as soon as possible to fix the issue. He appreciated my honesty and understanding of the situation, and he thanked me for fixing the elevator so quickly.”

2. What is your experience as an engineer?

The interviewer may ask this question to learn more about your experience as an engineer and how it relates to the position you’re applying for. To answer, think of a time when you used your engineering skills to solve a problem or complete a task.

Example: “In my last role as an engineer, I was tasked with designing a new elevator system that would be able to accommodate large groups of people. I worked with a team of engineers to create a solution that allowed the elevator to hold up to 100 passengers at once. This helped the company save money on building costs.”

3. Describe a project that you have worked on. Did you encounter any challenges, if so how did you handle them?

This question is an opportunity to show the interviewer that you have experience working on a team and collaborating with others. It also gives them insight into your problem-solving skills, communication skills and ability to work under pressure.

Example: “In my previous role as an IT specialist, I worked on several projects at once. One of these was helping a client who had recently purchased new software for their company. They were having trouble integrating it with their existing systems, so they asked me to help. I met with the client and discussed what they needed. Then, I created a plan to integrate the two systems while maintaining security protocols.”

4. Tell us about a time when you used your creativity to solve a problem.

The interviewer may ask this question to learn more about your problem-solving skills and how you use creativity in your work. When answering, try to provide an example of a time when you used your creativity to solve a challenge or overcome a problem.

Example: “In my previous position as an elevator technician, I was tasked with repairing an elevator that had stopped working due to a power outage. The building’s backup generator also failed, so the elevator would not be able to move until the power came back on. I knew that if I could find a way to get the elevator moving, it would save the company money by reducing overtime costs for employees who were stuck in the building.”

5. How would you market our products internationally?

The interviewer may ask this question to assess your marketing skills and how you would apply them to the company. Use examples from previous experience or explain what steps you would take to develop a strategy for international marketing.

Example: “I have extensive experience in international marketing, so I would first research the target markets that Schindler Elevator Corporation serves. Then, I would create an advertising campaign based on the needs of each market. For example, if the company is looking to expand into Asia, I would use social media platforms like Facebook and Instagram to reach out to potential customers there. I would also consider translating some of the company’s content into other languages.”

6. Can you tell me about a time where you were working on a team project and there was conflict, how did you handle it?

This question is a great way to learn more about your potential colleague’s ability to work with others and resolve conflict. It can also help you understand how they might fit into the company culture, which is important for any new hire.

Example: “In my last position as an accountant at a small firm, I was working on a project with two other accountants when one of them started making mistakes in their calculations. Rather than correcting them immediately, I waited until we were all done with our parts of the assignment before bringing it up. This allowed us to discuss the issue calmly and come up with a solution that would allow me to complete my part of the assignment while still maintaining accuracy.”

7. Are you comfortable meeting with clients and potential partners?

This question can help the interviewer determine if you have experience in client service and sales. If you don’t, you can talk about how you would develop those skills.

Example: “I’ve worked with clients before, but I’m always looking to improve my communication skills. In my last position, I took a public speaking course that helped me learn how to speak more clearly and confidently. I also learned some tips for presenting information visually so it’s easier for others to understand.”

8. What do you think are the most important qualities for a successful sales representative?

The interviewer may ask this question to learn more about your sales experience and how you’ve applied those skills in the past. To answer, think of a time when you were successful at selling something or convincing someone to do something. Explain what qualities helped you be successful in that situation.

Example: “I believe the most important quality for a successful sales representative is confidence. If I’m confident in my product or service, it shows in my presentation and helps convince customers to buy from me. Another important quality is patience. It can take some people longer to make decisions than others, so I try to remain patient while they consider their options.”

9. What other companies in the elevator industry do you admire?

This question can help the interviewer learn more about your elevator industry knowledge and how you compare to other companies. Use this opportunity to name a few of Schindler’s competitors, but also include some smaller businesses that have impressed you with their innovation or customer service.

Example: “I admire ThyssenKrupp for their commitment to safety in all of their products. I’ve heard great things about Kone as well, especially regarding their innovative technology. As far as smaller companies go, I really like Elevator World because they’re always sharing new information on the latest developments in the industry.”

10. Do you have any experience managing a large team of engineers?

The Schindler Group is a global company that employs more than 20,000 people in over 100 countries. The interviewer wants to know if you have the experience managing large teams and how you would handle working with so many different personalities.

Example: “I’ve worked for several companies where I was one of only a few engineers on staff. However, at my last job, I managed a team of five other engineers. We were responsible for designing and implementing elevator systems for commercial buildings. My leadership style is collaborative, but I also like to delegate tasks to others based on their strengths. This allows me to focus on the most important aspects of the project while still giving everyone an opportunity to learn new skills.”

11. Have you ever mentored or trained newer employees? If so, what was your approach?

This question can help the interviewer get a sense of your leadership skills and ability to train others. When answering, it can be helpful to mention specific strategies you used or steps you took when mentoring or training employees.

Example: “I have had the opportunity to mentor several new hires at my current company. I find that one of the best ways to help them learn is by pairing them with an experienced employee who they can shadow for a few weeks. This allows them to see how different tasks are completed while also giving them time to ask questions about what they’re seeing.”

12. What do you know about Schindler Elevator Corporation?

This question is a great way to test your knowledge of the company and its history. It also allows you to show that you have done some research on the organization before applying for the job.

Example: “I know that Schindler Elevator Corporation was founded in Switzerland in 1874 by an engineer named Emile Schindler. The company has grown into one of the largest elevator companies in the world, with over 100 locations worldwide. I am excited to learn more about this company’s rich history.”

13. What is your experience working in teams?

The Schindler Group is a global company with offices in over 100 countries. As such, it’s important that employees are able to work well in teams and collaborate with others from different backgrounds. When answering this question, you should discuss your experience working in teams and how you’ve been successful in doing so.

Example: “I have extensive experience working in teams. In my last position as an elevator technician, I worked on a team of three technicians who were responsible for servicing elevators at several buildings throughout the city. We each had our own strengths and weaknesses, but we also learned from one another and helped each other when needed. This allowed us to provide excellent service to our clients.”

14. Schindler prides itself on their excellent customer service. Give us an example of a situation where you went above and beyond for a client.

This question is an opportunity to show the interviewer that you are a team player and have excellent customer service skills.

Example: “I once had a client who was having issues with their elevator, so I offered to come in on my day off to fix it for them. They were very appreciative of this gesture and told me they would be sure to recommend Schindler Elevator Corporation to all of their friends.”

15. We want our engineers to be able to work independently. Do you think you would be a good fit for that type of environment?

This question is an opportunity to show your interviewer that you are a self-starter and can work independently. You should highlight any experience you have working on projects without direct supervision or guidance.

Example: “I am very comfortable working independently, especially when I know the expectations of my manager. In my last position, I was given a lot of freedom in how I completed my tasks. My manager would give me general instructions about what she wanted done and then let me figure out how to do it. This allowed me to use my creativity and problem-solving skills to complete my assignments.”

16. How do you deal with pressure from management?

The interviewer may ask this question to learn more about your ability to work with management and supervisors. Use examples from past experiences where you had to deal with pressure from a manager or supervisor, and how you overcame it.

Example: “In my last position as an elevator technician, I was working on a project that required me to install new elevators in a high-rise building. The project deadline was tight, so the company’s director of operations called me into his office to discuss the progress of the project. He asked me what challenges I was facing and if there were any solutions I could think of to overcome them. I told him that I would do everything I could to meet the deadline.”

17. Why do you want to work at Schindler Elevator Corporation?

This question is an opportunity to show your enthusiasm for the position and company. When answering, it can be helpful to mention a specific aspect of Schindler Elevator Corporation that you admire or something about the company’s culture that appeals to you.

Example: “I want to work at Schindler Elevator Corporation because I am passionate about elevators and escalators and have always admired the innovative technology that this company produces. In my last job as an elevator technician, I was able to repair many different types of Schindler elevators, which gave me valuable experience working with the brand.”

18. What is your availability like?

Employers ask this question to make sure you’re available for the job. They want someone who can work full-time and be committed to the company. When answering, let them know your availability is flexible. Explain that you are willing to work overtime if needed.

Example: “I am currently a full-time student at State University. I have classes Monday through Friday from 9 a.m. to 5 p.m., but my schedule is flexible. If there’s an emergency or something comes up, I’m able to adjust my schedule as needed. I also have some free time during the week where I could come in early or stay late.”

19. What software programs are you familiar with?

The Schindler Group is a global company that requires its employees to be proficient in several software programs. The interviewer will likely ask you this question to determine if you have the necessary computer skills for the job. Before your interview, make sure you research which software programs they use and familiarize yourself with them.

Example: “I am very comfortable using Microsoft Office Suite, including Word, Excel and PowerPoint. I also know how to use Google Docs and Gmail. In my previous position as an administrative assistant, I was responsible for managing our company’s email accounts and calendar events. This required me to learn how to use these programs.”

20. Which area of engineering are you most interested in?

This question is a great way to show the interviewer that you have an interest in their company and its products. It also gives them insight into what your career goals are, which can help them decide if you’re a good fit for the position. When answering this question, it’s important to be honest about your interests while also showing enthusiasm for the engineering field as a whole.

Example: “I’m most interested in mechanical engineering because I love working with my hands and learning new things. However, I find myself equally intrigued by software engineering because of how much technology has changed our lives over the past few decades.”