Career Development

16 School Clerk Skills for Your Career and Resume

Learn about the most important School Clerk skills, how you can utilize them in the workplace, and what to list on your resume.

School clerks are responsible for a variety of administrative tasks in schools. They may work in the front office, the guidance office, or the library, and their duties can vary depending on their location. However, all school clerks need to have strong organizational skills and be able to multitask. If you are interested in becoming a school clerk, learning about the necessary skills can help you prepare for the job.


Communication is the ability to convey information clearly. School clerks often communicate with students, teachers and administrators on a daily basis. They also communicate with parents by phone or email when students are absent from school or need to be excused for an activity. Strong communication skills can help you keep everyone informed about important events in the school and ensure that all parties understand their responsibilities.


School clerks often have to multi-task throughout the day, switching between tasks and managing multiple responsibilities at once. For example, a school clerk may be responsible for checking in students, taking attendance, recording grades, filing paperwork and answering questions from parents all at once. Having the ability to switch between these duties quickly can help a school clerk stay organized and ensure that they are completing their work efficiently.


Organization is the ability to keep track of files, records and other information. School clerks often use organizational skills when working with student data or school budgets. They also need to be organized in their own work space so they can find important documents quickly. Organization is an essential skill for any job that requires keeping track of records.


Flexibility is the ability to adapt to changing circumstances. School clerks often work in a dynamic environment, where they may be asked to perform duties outside their typical job description. For example, if an administrator needs to leave for an emergency, a school clerk might take over their responsibilities temporarily. Being flexible can help you adapt to these changes and ensure that students receive the support they need.


School clerks often work full-time schedules, so it’s important that they have good attendance. Attendance is also an important aspect of school administration because it ensures that the school has a staff present to teach students and maintain records. School clerks should be punctual and reliable in order to ensure that their schools run smoothly.

Attention to Detail

School clerks often work with students and teachers, so it’s important to be detail-oriented. You may need to keep track of student information, grades, attendance records and other data that requires accuracy. Being attentive to details can also help you ensure all paperwork is filed correctly and on time. This skill can also help you maintain a clean and organized workspace for the benefit of yourself and others.


Filing is the ability to organize and maintain records. School clerks often use filing skills when working with student files, which may include tracking academic progress, managing transcripts and maintaining medical records. Filing also helps school clerks keep track of their own paperwork, such as lesson plans or correspondence from parents.

Customer Service

Customer service skills are important for school clerks to have because they interact with students, parents and other members of the community on a regular basis. School clerks often handle phone calls from parents, answer questions about student records and schedule meetings between teachers and parents. Having customer service skills can help school clerks be more effective in their roles and build positive relationships with others.

Report Cards

School clerks often prepare and deliver report cards to students. This involves collecting student information, entering it into a database and printing the report cards. It’s important for school clerks to understand how to read and interpret student grades so they can accurately enter them into the system. School clerks also use their organizational skills when preparing report cards because they need to ensure all of the necessary information is available before printing.

Data Entry

Data entry is the process of inputting information into a computer system. School clerks often use data entry when entering student records, updating files and creating documents. Having strong data entry skills can help school clerks efficiently complete their duties and ensure accuracy in their work.

Student Records

School clerks often handle student records, which include academic and personal information about students. They may input data into a database or spreadsheet, maintain files and track student progress over time. School clerks should be familiar with the laws surrounding student privacy and confidentiality to ensure they protect sensitive information.


School clerks often use transcripts to record student information, including grades and attendance. They also use them to verify the credentials of potential employees or students applying for scholarships. School clerks may create transcripts by hand or with computer software. Transcripts are a common part of school administration, so it’s likely that you’ll need to prepare them at some point in your career.

Problem Solving

Problem solving is the ability to identify and resolve issues. School clerks often use problem-solving skills when handling student concerns, managing school records and resolving conflicts between students. For example, if a student forgets their lunch money, a school clerk may help them find an alternate source of funding or explain how they can earn money through chores.

Office Administration

School clerks often use office administration skills to perform their duties. These include typing, filing and record-keeping abilities that allow you to manage the paperwork of a school. You may also be responsible for scheduling meetings, events or classes, which requires using an online calendar program or other software.


Scheduling is the ability to plan and manage time effectively. School clerks often use scheduling skills when creating lesson plans, planning events or activities for students and managing their own work schedules. Scheduling can also be an important part of working with parents and guardians who may need to schedule meetings with you.

Phone Etiquette

School clerks often interact with students and faculty members, so it’s important to have proper phone etiquette. You should be friendly when answering the phone and greet callers by their name if you know them. It’s also helpful to answer questions clearly and concisely so that callers can understand what you’re saying.

When speaking on the phone, try to maintain eye contact with the person you’re talking to. This helps you stay focused and ensures that you don’t miss any details.

How Can I Learn These School Clerk Skills?

There are a few ways that you can learn the necessary skills to become a school clerk. Many of these skills are learned through on-the-job training, so working as a school clerk or in a related position can be a great way to gain the skills you need. You can also take classes or complete online training courses to learn office administration, data entry, and other necessary skills. Finally, being organized, detail-oriented, and good at multitasking will also help you succeed in this role.


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