Resume

Screener Resume Example & Writing Guide

Use this Screener resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Screener is a broad term that refers to anyone who helps filter out unqualified candidates. Screeners are often tasked with selecting candidates based on their resume, cover letter, or CV. They also might conduct phone interviews, or meet applicants face-to-face in a job interview.

Screeners are often employed by large companies with hundreds or thousands of employees. They might work directly with hiring managers or HR departments to identify the most qualified candidates for an open role. Or they might work independently to identify candidates who are a good fit for an agency or consulting firm.

Here are some tips and an example resume to help you write a great screener resume that hiring managers will love.

David Moore
Chicago, IL | (123) 456-7891 | [email protected]
Summary

Talent acquisition specialist with over 10 years of experience in the industry. Proven ability to identify high-quality candidates through effective screening and assessment techniques. Specializes in the technology, finance, and healthcare sectors.

Education
Chicago Vocational Career Academy Jun '08
High School Diploma
Experience
Company A, Screener Jan '17 – Current
  • Screener for a national mortgage company, responsible for screening potential customers over the phone to determine their eligibility and interest in obtaining a loan.
  • Answered incoming calls from prospective clients, screened callers based on qualification criteria, and transferred qualified callers to an underwriter or salesperson as appropriate.
  • Maintained knowledge of current lending practices and trends within the industry and used this information when evaluating customer qualifications.
  • Provided accurate information regarding requirements for various types of loans while maintaining confidentiality with regard to personal financial data.
  • Followed all established procedures related to processing applications through the system including but not limited to proper documentation of actions taken during each contact with a client.
Company B, Screener Jan '12 – Dec '16
  • Verified the accuracy of information in a database containing over 100,000 records for new hires
  • Ensured that all required documents were received and completed prior to hire date
  • Provided accurate and timely feedback on candidate status throughout the hiring process
  • Maintained an average screening rate of 85% or higher per month
  • Answered questions from potential candidates regarding job opportunities within the company
Company C, Security Guard Jan '09 – Dec '11
  • Monitored and controlled access to buildings and property.
  • Patrolled assigned areas on foot or in vehicle to maintain visibility and prevent unauthorized access or activities.
  • Responded to alarms and emergencies, and contacted law enforcement or other emergency responders as necessary.
Skills

Industry Knowledge: General Labor, Hard Labor, OSHA, Forklift, Warehouse, Picking, Packing, Shipping, Receiving
Technical Skills: Microsoft Office Suite, Typing, Excel, Word, Outlook, PowerPoint
Soft Skills: Attention to Detail, Problem Solving, Teamwork, Communication, Conflict Resolution, Customer Service

How to Write a Screener Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

Bullet points are the most effective way to showcase your experience and qualifications. But rather than simply listing your responsibilities, you can make your bullet points much more interesting and compelling by using specific numbers and statistics.

For example, rather than saying you “managed customer complaints,” you could say that you “reduced customer complaints by 50% in six months by implementing new complaint tracking system.”

The second bullet point is much more interesting and compelling because it provides specific details about what you did and the results of your work.

Related: What Is a Screener? How to Become One

Identify and Include Relevant Keywords

When you apply for a screener position, your resume is likely to go through an applicant tracking system (ATS). This program will scan your resume for specific keywords related to the job opening. If your resume doesn’t include enough of the right terms, the ATS might not forward it to a recruiter.

One way to make sure your resume makes it past the ATS is to include relevant keywords throughout all sections of your resume. You can find these keywords by reading through the job posting and including terms that are repeated in your resume.

  • Recruiting
  • Screening
  • Interviewing
  • Customer Service
  • Teamwork
  • Social Media
  • Microsoft Access
  • Time Management
  • Communication
  • Human Resources (HR)
  • Research
  • Event Planning
  • Data Entry
  • Organization Skills
  • Administrative Assistance
  • Team Spirit
  • Public Speaking
  • Teaching
  • Operating Systems
  • Personnel Recruitment
  • Sourcing
  • Human Resources Information Systems (HRIS)
  • Temporary Staffing
  • Internet Recruiting
  • Coaching
  • Screening Resumes
  • Employee Relations
  • Hiring
  • New Hire Orientations
  • Onboarding

Showcase Your Technical Skills

The technical skills section of your resume is one of the most important sections to focus on, as it can be the deciding factor in whether or not you get an interview. Screeners are typically expected to be proficient in programs like Microsoft Word, Excel, and PowerPoint, as well as have experience with customer service software and databases. Additionally, if you have experience with any specific screening software or systems, be sure to list them.

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