Resume

Secretary Resume Example & Writing Guide

Use this Secretary resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

An administrative assistant is a jack-of-all-trades who can handle just about any administrative task that comes their way. Whether you’re looking for your first job out of college or hoping to make a career change, creating a resume that showcases your skills and experience is essential.

Here are tips and an example resume to help you write yours.

Michael Garcia
New York City, NY | (123) 456-7891 | [email protected]
Summary

Diligent and efficient secretary with 10+ years of experience providing support to C-level executives in a fast-paced environment. Proven track record of anticipating needs, handling multiple tasks simultaneously, and maintaining discretion and professionalism under pressure.

Education
Edward R. Murrow High School Jun '08
High School Diploma
Experience
Company A, Secretary Jan '17 – Current
  • Maintained and updated contact information for current clients, including names, addresses, phone numbers, email addresses, etc.
  • Provided administrative support to the sales team by scheduling appointments with prospective customers and maintaining a calendar of all meetings and events.
  • Created presentations for new business pitches as well as proposals for existing clients.
  • Assisted in preparing quotes based on project scope and requirements from potential customers.
  • Coordinated travel arrangements for sales staff when necessary and prepared expense reports at the end of each month.
Company B, Secretary Jan '12 – Dec '16
  • Created and maintained filing system for all company documents, including contracts, invoices, receipts and reports
  • Prepared weekly payroll report by collecting time cards from each department and totaling them in Excel
  • Answered incoming calls and directed them to the appropriate person or department when necessary
  • Maintained calendar of appointments for executives and employees with special needs (i.e., childcare)
  • Scheduled meetings between managers and clients based on availability requests submitted through email
Company C, Receptionist Jan '09 – Dec '11
  • Answered and routed all incoming calls in a professional manner.
  • Maintained a clean and organized work area.
  • Greeted all visitors and clients in a professional and courteous manner.
Certifications
  • Microsoft Office Specialist
  • Certified Administrative Professional
Skills

Industry Knowledge: Administrative, Customer Service, Management, Data Entry, Interoffice Mail, Filing, Typing, Scheduling
Technical Skills: Microsoft Office Suite, Google Docs, QuickBooks
Soft Skills: Attention to Detail, Written and Verbal Communication, Problem Solving, Teamwork, Time Management, Organization, Multi-Tasking, Phone Etiquette

How to Write a Secretary Resume

Here’s how to write a secretary resume of your own.

Write Compelling Bullet Points

Bullet points are the most effective way to showcase your experience and qualifications. And the best way to do that is by using specific examples and numbers.

For example, rather than saying you “managed sales team,” you could say you “increased sales by 20% in first year as manager, resulting in a record-breaking year for the department.”

The second bullet point is much stronger because it provides specific details about what you did and the results of your work. It also includes a quantifiable number that demonstrates the scale of the achievement.

Related: What Is a Secretary? How to Become One

Identify and Include Relevant Keywords

When you apply for a secretary role, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. These programs look for certain terms that are commonly used in secretary job postings, like “administrative skills” or “organization.” If your resume doesn’t include enough of the right keywords, the ATS might automatically reject your application.

To increase your chances of getting an interview, use this list of common secretary keywords as a starting point and then add more relevant terms that are specific to the job you’re applying for.

  • Office Administration
  • Microsoft Access
  • Administrative Assistance
  • Teamwork
  • Receptionist Duties
  • Social Media
  • Communication
  • Administration
  • Public Speaking
  • Executive Administrative Assistance
  • Event Planning
  • Leadership
  • Marketing
  • Event Management
  • Human Resources (HR)
  • Project Management
  • Management
  • Negotiation
  • Data Entry
  • Time Management
  • Clerical Skills
  • Organization Skills
  • Research
  • Data Analysis
  • Customer Service
  • Sales
  • Phone Etiquette
  • Research Writing
  • Public Relations
  • Diary Management

Showcase Your Technical Skills

Secretaries use a variety of technology in their work, so it’s important to list any relevant technical skills you have. Programs like Microsoft Office Suite (Excel, Word, PowerPoint), Google Suite (Gmail, Docs, Drive, Calendar), and social media platforms like LinkedIn and Twitter are all commonly used by secretaries. Additionally, secretaries may be called on to use specific software programs relevant to their industry, so it’s important to be familiar with as many programs as possible.

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