20 Select Medical Interview Questions and Answers

If you’re interviewing for a job at Select Medical, you can expect to be asked questions about your experience in the medical field, your ability to handle a fast-paced work environment, and your customer service skills. You may also be asked questions about your ability to lift heavy objects, your knowledge of medical terminology, and your ability to use medical equipment. To help you prepare for your interview, we’ve compiled a list of sample questions and answers that you can use to practice your responses.

Select Medical Interview Process

The interview process at Select Medical is generally pretty straightforward. Most positions will require at least two interviews, one with a hiring manager and another with a regional executive. For some positions, like Registered Nurse or Physical Therapist, you may also be asked to shadow someone in the department before being offered the job. Overall, the interview process is relatively quick and easy, with most candidates hearing back within a week or so of their initial interview.

1. What are your strengths and weaknesses?

This question is a common one in interviews, and it’s important to be prepared with an answer. When answering this question, you can highlight your strengths while also showing that you are aware of areas for improvement.

Example: “I am extremely organized and detail-oriented, which helps me stay on top of my work. However, I know that there are always ways to improve, so I’m constantly looking for new methods or tools to help me do my job more efficiently. For example, when I was working as a receptionist at XYZ Company, I learned about a time management app that helped me organize my tasks throughout the day. I started using it, and it really improved my productivity.”

2. Tell us about a time when you had to work with a difficult patient, how did you handle it?

Select Medical is a large facility that treats many patients each day. The interviewer wants to make sure you can handle working with challenging people and still maintain your composure.

Example: “I once had a patient who was very upset about the wait time in the emergency room. I calmly explained to him that we were currently treating other patients, but he would be next. He became more agitated, so I asked if there was anything else I could do for him. He said no, but continued to yell at me until his name was called. After he left, I apologized to my coworkers for the disruption.”

3. Do you have experience working in a clinical or hospital setting?

Select Medical is a clinical setting, so it’s important that you have experience working in this type of environment. If you don’t have any experience working in a hospital or clinical setting, consider volunteering at your local hospital to gain some experience before applying for the position.

Example: “I worked as an emergency room nurse for five years and I also volunteered at my local hospital on weekends. This allowed me to learn more about how hospitals operate and gave me valuable experience working with patients who were experiencing life-threatening situations.”

4. How do you feel about working nights and weekends?

Select Medical is open 24 hours a day, seven days a week. The interviewer wants to know if you’re comfortable working these types of shifts and how you feel about the schedule. If you have experience with this type of schedule, explain your feelings on it. If you don’t have experience, discuss what you think about it.

Example: “I’m very comfortable working nights and weekends. I’ve worked in healthcare for five years now, and my current position requires me to work nights and weekends as well. I enjoy being able to help people at all times of the day.”

5. How would you react if a patient was unhappy with the care they were receiving?

Select Medical wants to ensure that their employees can handle difficult situations with patients and coworkers. When answering this question, it’s important to show your ability to remain calm and professional in tense situations.

Example: “I would first try to understand why the patient was unhappy. If they were upset about a specific situation or treatment plan, I would listen carefully to what they had to say and explain my reasoning for the decision. If they were simply dissatisfied with the care they received, I would apologize and offer them an opportunity to speak with someone else on staff.”

6. Why should Select Medical hire you over someone else?

This question is a great way for employers to learn more about your qualifications and how you can benefit their company. When answering this question, it’s important to highlight the skills that make you an ideal candidate. You should also explain why you’re passionate about working in healthcare.

Example: “I believe I would be a great fit for Select Medical because of my extensive medical knowledge and compassionate nature. Throughout my career, I’ve worked hard to gain valuable experience and hone my skills as a nurse. My passion for helping others has inspired me to pursue a career in healthcare, so I’m excited to work at a place like Select Medical where I can provide patients with quality care.”

7. What is something that you wish more people knew about our company?

This question is a great way to show your knowledge of the company and how you can be an asset. When answering this question, it’s important to highlight something that makes Select Medical unique or different from other healthcare facilities.

Example: “I wish more people knew about the excellent benefits package that Select Medical offers its employees. I’ve worked at several hospitals in my career, and none have offered such comprehensive health insurance plans. The fact that we offer free flu shots every year is also really impressive.”

8. What is your greatest accomplishment?

This question is a great way to learn more about your potential new colleague. It allows you to share something that may not be directly related to the job, but it can still show what kind of person you are and how you might fit in with the company culture.

Example: “My greatest accomplishment was when I graduated from medical school. I worked hard for many years to get there, and I am proud of my accomplishments. However, I know that I have much more to learn as a doctor, so I will never stop learning.”

9. Have you ever worked in a fast paced environment before?

Select Medical is a fast-paced environment, and the interviewer wants to make sure you can handle it. If you have experience working in a similar setting, share your experiences with them. If not, explain how you would adapt to this type of work environment.

Example: “I worked as an emergency room nurse for five years, so I am used to working in a fast-paced environment. In fact, I thrive on being able to multitask and solve problems quickly. When I was working in the ER, we had a lot of patients come through at once, so I learned how to prioritize my tasks and delegate when necessary.”

10. What do you think is most important when providing exceptional customer service?

Select Medical is a customer-focused company, so interviewers will want to know that you understand the importance of providing excellent service. When answering this question, it can be helpful to mention specific examples from your previous experience where you provided exceptional customer service and how it positively impacted the patient’s experience.

Example: “I think the most important thing when providing exceptional customer service is listening to what the patient needs and making sure they feel comfortable. I always make sure to greet patients with a smile and ask them if there is anything else I can do for them before they leave. This small gesture has helped me build strong relationships with many of my patients.”

11. Describe a time where you learned from a mistake.

This question is a great way to show your ability to learn from mistakes and grow as an employee. When answering this question, it can be helpful to describe the mistake you made, how you learned from it and what steps you took to ensure that you don’t make the same mistake again in the future.

Example: “When I first started working at Select Medical, I was responsible for entering patient information into our database. One day, I accidentally entered incorrect information into the system, which caused some patients’ files to become mixed up. After realizing my mistake, I immediately contacted my supervisor so they could help me fix the problem. They helped me go through each file until we found the correct one. Since then, I have implemented new procedures to prevent this from happening again.”

12. What is your approach to handling stress?

Select Medical is a fast-paced environment, and employees must be able to handle stress in order to perform their jobs effectively. When answering this question, it can be helpful to describe how you manage stress in your personal life as well as the strategies you use at work.

Example: “I believe that stress is inevitable, but I also think that we have control over our reactions to stressful situations. In my previous role, I was responsible for managing patient wait times during peak hours. During these busy periods, I would remind myself that there were only so many things I could do to help reduce wait times. For example, I would ensure that all of the necessary staff members were on hand and ready to assist patients. Then, I would focus on providing excellent customer service to each patient who came through the door.”

13. Explain the difference between rehabilitation and physical therapy.

Select Medical is a large medical facility that offers both physical therapy and rehabilitation services. The interviewer may ask this question to determine if you have experience with these two types of treatment and how they differ from one another. In your answer, try to explain the differences between the two while also highlighting any similarities.

Example: “Rehabilitation focuses on restoring function to an injured or weakened body part. Physical therapy does this as well but it also helps patients improve their overall fitness level. For example, I had a patient who was recovering from a broken leg. During his rehab sessions, he focused on regaining strength in his lower body so he could walk again without assistance. He also worked on improving his cardiovascular health through exercises like cycling.”

14. Are you comfortable using computers for treatment documentation?

Select Medical uses a computerized system for patient records and treatment documentation. The interviewer wants to make sure you have the necessary skills to use their systems effectively. If you are not familiar with Select Medical’s specific software, explain what experience you have using computers for medical record keeping.

Example: “I am very comfortable using computers for medical documentation. In my last position, I used an electronic health record system that was compatible with most major hospital systems. This allowed me to transfer information between facilities easily. It also helped me keep track of important details about each patient.”

15. Tell me about a time where you received feedback from co-workers or managers and what you did with that information.

Select Medical is a company that values feedback and learning. They want to know how you react to constructive criticism, as it’s likely you’ll receive some during your time with the company.

Example: “I once worked for a small business where I was one of two customer service representatives. My manager gave me feedback on my performance, which included areas I could improve in. I took this information seriously and made sure to work on those skills. After a few weeks, my manager told me I had improved significantly and praised me for my hard work.”

16. What questions do you have for us?

This question is a great way to show your interest in the position and learn more about Select Medical. Before your interview, make sure you have researched the company and know what it does. You can use this knowledge to ask questions that will help you decide if working for Select Medical would be a good fit for you.

Example: “I am very interested in working as an emergency room nurse at Select Medical. I noticed that there are many different departments within the hospital, so I was wondering how often employees get to work with other departments. For example, do nurses often collaborate with doctors? Also, I noticed that you offer several types of care, such as urgent care and primary care. How much training do nurses receive on these services?”

17. How many patients do you see on an average day?

Select Medical is a large facility that treats many patients each day. The interviewer wants to know if you have experience working in a busy environment and how you would handle it. Your answer should show the interviewer that you are comfortable with high-volume work environments, but also highlight your ability to prioritize tasks and manage time effectively.

Example: “In my previous role as a nurse at Select Medical, I saw approximately 20 patients per eight-hour shift. This was quite a lot of patients, so I had to be efficient with my time management skills. However, I found that by using checklists and prioritizing tasks, I could get through all of my patient care duties without feeling overwhelmed.”

18. If a patient refused to look at their discharge paperwork, how would you respond?

Select Medical is committed to patient education and ensuring that patients understand their discharge instructions. This question helps the interviewer assess your ability to handle challenging situations with patients. In your answer, demonstrate how you would use your communication skills to help the patient understand the importance of reading their paperwork.

Example: “I would first ask them if they understood what I had just explained to them about their treatment plan. If they said yes, then I would explain again why it’s important for them to read their discharge papers. If they still refused, I would make sure they have someone who can take care of them at home after their appointment.”

19. Describe a time where you went above and beyond for a patient.

This question is a great way to show your dedication and passion for the medical field. When answering this question, it can be helpful to describe a specific situation where you helped a patient in need or provided exceptional customer service.

Example: “When I was working as an emergency room nurse, there was a patient who came into the hospital with severe stomach pains. After examining him, we determined that he had appendicitis and needed immediate surgery. Unfortunately, his appendix ruptured before we could get him into the operating room. We rushed him into the OR, but because of our quick action, he only lost one kidney instead of both.”

20. When was the last time you had to use critical thinking skills in order to solve a problem?

Select Medical is looking for candidates who can use their critical thinking skills to solve problems and help patients. When answering this question, it can be helpful to provide an example of a time you used your critical thinking skills to solve a problem or challenge.

Example: “When I was working as a nurse at a hospital, we had a patient who came in with a broken arm. The patient told us that he fell while playing basketball, but when the doctor examined him more closely, they found out that his injuries were consistent with domestic abuse. We immediately called the police so they could investigate further.”