Self Storage Manager Resume Example & Writing Guide

Use this Self Storage Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Storage space is an essential part of modern life. From storing seasonal belongings in a garage or basement to safeguarding valuable possessions in a commercial facility, people rely on self storage units to keep their things safe and out of sight. If you’re interested in working in this industry, you might be considering a career as a self storage manager.

As a self storage manager, you’ll be responsible for overseeing all aspects of the facility where you work. You’ll need to know everything there is to know about storage units—how they’re rented, priced, and maintained. And you’ll need to understand how to keep your facility running smoothly day-to-day.

Here are some tips and an example to help you write a self storage manager resume that hiring managers will love.

Mary Thompson
Houston, TX | (123) 456-7891 | [email protected]

Seasoned self storage manager with more than 10 years of experience in the industry. Proven ability to increase occupancy and revenue while maintaining a high level of customer service. Excels at developing and implementing marketing and advertising plans, as well as managing staff.

Lamar Consolidated High School Jun '08
High School Diploma
Company A, Self Storage Manager Jan '17 – Current
  • Managed a team of 5-10 employees and oversaw the daily operations of 2 self storage facilities, including budgeting, scheduling, hiring/firing, training new hires.
  • Oversaw all aspects of facility maintenance and ensured that safety standards were met at all times by conducting regular inspections.
  • Maintained relationships with vendors to ensure competitive pricing on supplies and services as well as good customer service from suppliers.
  • Developed marketing strategies for both locations in order to increase revenue through increased occupancy rates and membership growth.
  • Created an online presence for each location using social media platforms such as Facebook, Twitter, etc., in order to promote brand awareness among target markets.
Company B, Self Storage Manager Jan '12 – Dec '16
  • Increased monthly sales by 10% over the course of one year through improved customer service and a more thorough knowledge of products
  • Streamlined billing process, reducing average time spent on each transaction from 15 minutes to 5 minutes
  • Reduced maintenance costs by implementing preventative measures that reduced cleaning frequency by 50%
  • Improved security procedures, increasing safety for customers and staff while decreasing false alarm calls 20%
  • Instituted new inventory tracking system that increased space utilization by 25%
Company C, Sales Representative Jan '09 – Dec '11
  • Actively engaged potential customers through cold-calling, networking, and other lead generation activities.
  • Conducted needs assessments with potential customers to identify opportunities to improve their business operations through the use of our products and services.
  • Presented customized solutions to potential customers and negotiated pricing and terms of service.

Industry Knowledge: Customer Service, Process Improvement, Expense Reduction, Employee Training, Employee Management, Marketing, Leasing, Accounting
Technical Skills: Microsoft Office Suite, QuickBooks, Salesforce, Google Apps, Salesforce
Soft Skills: Communication, Leadership, Teamwork, Customer Service, Time Management, Problem Solving

How to Write a Self Storage Manager Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to just list your responsibilities. But that’s not enough to make a strong impression. Instead, you should use your bullet points to demonstrate your key accomplishments and results.

For example, rather than saying you “managed storage facility,” you could say that you “increased revenue by 15% in first year through new customer referrals and cross-selling of additional services.”

The second bullet point is much stronger because it provides specific numbers and details about how you achieved that result.

Identify and Include Relevant Keywords

When you apply for a job as a self storage manager, your resume is likely to go through an applicant tracking system (ATS). This software will scan your resume for certain keywords related to the position, like “storage unit management” or “inventory management.” If your resume doesn’t include enough of the right terms, the ATS might not rank it highly enough for a recruiter to take a closer look.

To make sure your resume makes it past the ATS, focus on including relevant keywords throughout all sections of your application. Here are some of the most commonly used self storage manager keywords:

  • Self-Storage
  • Retail
  • Store Management
  • Inventory Management
  • Customer Satisfaction
  • Inventory Control
  • Sales
  • Sales Management
  • Marketing
  • Team Building
  • Property Management
  • Marketing Strategy
  • Team Leadership
  • Social Media
  • Customer Service
  • Time Management
  • Budgeting
  • Recruiting
  • Customer Relationship Management (CRM)
  • Retail Sales
  • Teamwork
  • Management
  • Microsoft Access
  • Customer Experience
  • Team Management
  • Communication
  • Organization Skills
  • Leadership
  • Problem Solving
  • Real Estate

Showcase Your Technical Skills

Self storage managers need to be proficient in a variety of software programs in order to effectively manage their facility. Programs like Microsoft Office Suite (Excel, Word, PowerPoint), Google Suite (Gmail, Docs, Drive, Calendar), and social media platforms like LinkedIn and Twitter are all commonly used by self storage managers. Additionally, self storage managers may be called on to use specific software programs relevant to their industry, so it’s important to be familiar with as many programs as possible.


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