What Does a Shipt Personal Shopper Do?

Shipt is an online grocery delivery service that allows customers to order groceries from their favorite stores and have them delivered to their door. Shipt personal shoppers are responsible for selecting and delivering groceries to customers. They use the Shipt app to accept orders, shop for groceries, and deliver them to customers. Personal shoppers must be able to read and follow instructions, have excellent customer service skills, and be able to work independently. They must also be able to lift and carry heavy items and have reliable transportation.

Shipt Personal Shopper Job Duties

A Shipt Personal Shopper typically has a wide range of responsibilities, which can include:

• Accurately shop and deliver orders to member homes
• Follow the shopping list provided by members, selecting only high-quality items
• Provide excellent customer service throughout the entire shopping and delivery process
• Communicate with members via phone or app regarding any substitutions or special requests
• Ensure all orders are accurate and delivered on time
• Maintain a clean and organized workspace while shopping
• Use the Shipt app to accept orders, manage inventory, and track deliveries
• Adhere to safety protocols when handling food and other products
• Load and unload groceries into personal vehicle for delivery
• Take pictures of each order before leaving store to ensure accuracy
• Process payments using secure payment methods
• Respond promptly to customer inquiries and complaints

Shipt Personal Shopper Salary

The salary for a Personal Shopper at Shipt is determined by a variety of factors, including the number of orders completed, the size of the orders, the distance traveled to complete the orders, and the time of day the orders are completed. Additionally, the company rewards shoppers for completing orders quickly and accurately. Shoppers may also receive bonuses for completing orders during peak times.

• Median Annual Salary: $38,276 ($18.4/hour)
• Top 10% Annual Salary: $48,150 ($23.15/hour)

Shipt Personal Shopper Job Requirements

To be hired as a Personal Shopper at Shipt, applicants must have a valid driver’s license, reliable transportation, and be able to lift up to 50 pounds. Additionally, applicants must be at least 18 years old and have a smartphone with a data plan. Shipt also requires that applicants have a flexible schedule and be able to work at least 10 hours per week.

In terms of experience, Shipt prefers applicants who have prior experience in customer service, retail, or grocery delivery. However, this is not a requirement and Shipt is willing to train the right candidate. Applicants must also be able to pass a background check and drug test. Finally, applicants must be able to work in a fast-paced environment and be comfortable using technology.

Shipt Personal Shopper Skills

Shipt Personal Shopper employees need the following skills in order to be successful:

Trend Analysis: Shoppers can use trend analysis to predict what products customers may want to purchase. For example, if a certain brand of clothing is trending, a personal shopper may suggest similar products to their customers. This can help customers save money by purchasing products that are in style. Shoppers can also use trend analysis to help customers find products that match.

Time Management: Shoppers often have multiple tasks to complete in a single shift. It’s important to prioritize your tasks and manage your time accordingly. For example, you may need to pick up groceries for a customer, complete a customer service call and complete a product review. You can use your time management skills to ensure you complete all of your tasks in a timely manner.

Creative Problem Solving: Personal shoppers often work with a shopper’s assistant or a manager to fulfill a customer’s order. They may need to find a specific item or negotiate with a vendor to get a discount. Being able to solve problems creatively can help you find solutions that work for the customer and the company.

Retail Sales: Shoppers who work as personal shoppers often have experience in retail sales. This experience can help you understand the products you’re selling and how to sell them. You can also use your sales skills to help customers find the right products for them.

Adaptability: Shoppers often have to adapt to changing circumstances, such as when a customer’s order is delayed or when a customer’s preferred product is out of stock. Personal shoppers also need to be flexible when scheduling their shifts and when meeting with customers.

Shipt Personal Shopper Work Environment

Shipt Personal Shoppers work flexible hours, typically between 8am and 8pm, seven days a week. Shoppers are expected to be available for a minimum of 10 hours per week, but can work up to 40 hours per week. Shoppers are expected to be available for a minimum of two hours per shift, but can work up to eight hours per shift. Shoppers are expected to be available for a minimum of two shifts per week, but can work up to five shifts per week. Shoppers are expected to be available for a minimum of two days per week, but can work up to seven days per week. Shoppers are expected to be available for a minimum of two weeks per month, but can work up to four weeks per month. Shoppers are expected to be available for a minimum of two months per year, but can work up to twelve months per year. Shoppers are expected to be available for a minimum of two years, but can work up to five years. Shoppers are expected to be available for a minimum of two stores per shift, but can work up to five stores per shift. Shoppers are expected to be available for a minimum of two orders per shift, but can work up to five orders per shift.

Shipt Personal Shopper Trends

Here are three trends influencing how Shipt Personal Shopper employees work.

Personal Shopper as a Service

Personal Shopper as a Service (PSaaS) is an emerging trend that enables customers to order groceries and other items online, and have them delivered by a personal shopper. This service has become increasingly popular due to the convenience it provides for busy shoppers who don’t have time to go to the store themselves.

Shipt Personal Shoppers are responsible for fulfilling customer orders quickly and accurately. They must be knowledgeable about products and able to provide excellent customer service. As PSaaS continues to grow in popularity, understanding this trend will be important for Shipt Personal Shoppers to stay competitive in the job market.

Personal Shopping for Men

Personal shopping for men is an emerging trend that Shipt Personal Shoppers should be aware of. As more men are becoming interested in fashion and style, they are turning to personal shoppers to help them find the perfect look. This means that Shipt Personal Shoppers need to stay up-to-date on the latest trends and styles so they can provide their customers with the best advice and products.

Personal shopping for men also requires a different approach than traditional shopping. Men often have specific needs when it comes to clothing, such as fit, fabric, and color. Therefore, Shipt Personal Shoppers must be able to understand these needs and be able to recommend items that meet them. Additionally, they must be knowledgeable about current trends and be able to suggest items that will make their customers stand out from the crowd.

Luxury Membership Clubs

Luxury membership clubs are becoming increasingly popular as a way for shoppers to access exclusive products and services. Shipt personal shoppers can take advantage of this trend by offering their customers the opportunity to join a luxury membership club. This could include discounts on certain items, early access to new products, or even personalized shopping experiences.

By joining a luxury membership club, Shipt personal shoppers can provide their customers with an enhanced shopping experience that is tailored to their individual needs. Additionally, it gives them the chance to build relationships with their customers and create loyalty. Understanding this emerging trend will help Shipt personal shoppers stay ahead of the competition and offer their customers the best possible service.

Advancement Prospects

As a Shipt Personal Shopper, you can advance your career by building a strong reputation with customers and the company. You can do this by providing excellent customer service, being reliable, and completing orders quickly and accurately. As you gain more experience, you may be able to take on more complex orders or become a team lead. You may also be able to move up to a higher pay grade or become a trainer for new personal shoppers. Additionally, you may be able to use your experience to move into a related field, such as grocery store management or customer service.

Interview Questions

Here are five common Shipt Personal Shopper interview questions and answers.

1. In case an item was out of stock, how would you handle the situation?

This question can help the interviewer understand how you would react to a challenging situation. It is important to show that you are willing to find an alternative item and ensure your customer’s satisfaction.

Example: “If I found out an item was out of stock, I would first apologize to my customer for the inconvenience. Then, I would look at other stores or websites where I could find similar items. If I couldn’t find anything suitable, I would contact the customer to see if they had any suggestions. In this case, I would try to find another store with the same item and purchase it for them.”

2. What type of vehicle do you own and how reliable is it?

Shipt is a delivery service, so you’ll need to have reliable transportation. The interviewer will want to know that you can get around town and deliver items on time. If you don’t own a vehicle, explain how you plan to get around in your community.

Example: “I currently drive a small sedan that I’ve had for about five years now. It’s not the most reliable car, but it gets me from point A to point B. I’m planning to save up enough money to buy a newer model by the end of this year.”

3. What is your availability?

Employers ask this question to make sure you can work the hours they need. They also want to know if you have any scheduling conflicts that might prevent you from working a full schedule. When answering this question, be honest about your availability and let them know of any potential conflicts. If you are unsure of your exact availability, give them an idea of when you’re available and tell them you will confirm it with them before starting the job.

Example: “I am available Monday through Friday from 8 AM until 5 PM. I do not have any weekend availability at this time but would be happy to work some weekends if needed.”

4. Provide an example of a time when you went above and beyond for a customer.

This question can help the interviewer get a better sense of your customer service skills. They want to know that you’re willing to go above and beyond for customers, even if it’s not part of your job description.

Example: “When I worked at my previous retail store, we had a customer who was looking for a specific type of shoe. We didn’t have any in stock, but I offered to order them from another location. It took me an extra hour or two to place the order, but when they arrived, I called the customer to let them know. She was so happy with the shoes that she told all her friends about our store.”

5. Are you comfortable driving around for hours during the day and night?

Shipt is a delivery service that requires its personal shoppers to drive around for hours during the day and night. Employers ask this question to make sure you are comfortable with this aspect of the job. In your answer, explain why you feel qualified for this position despite driving for long periods of time.

Example: “I am very comfortable driving for long periods of time. I have been doing so for years as a driver for my previous employer. I enjoy being able to listen to music or podcasts while on the road. It helps me stay focused and energized throughout the day. I also understand how important it is to follow all traffic laws when behind the wheel. This ensures the safety of myself and others on the road.”