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ShopHQ Career and Employment Information

ShopHQ employment information including career options, application information, company overview, and tips for getting hired by ShopHQ.

ShopHQ, formerly known as ShopNBC, is an American home shopping television network, owned by The E. W. Scripps Company. The headquarters are in Eden Prairie, Minnesota. ShopHQ is available on cable, satellite and IPTV providers nationwide. The company offers a variety of merchandise categories, including jewelry, watches, fashion, beauty, electronics, and home and garden. ShopHQ is looking for individuals who are passionate about customer service and are excited to work in a fast-paced, team-oriented environment.

ShopHQ Employment Opportunities

ShopHQ offers a variety of careers for job seekers. You can search for what positions they currently have open from the ShopHQ Careers Page. Here are the descriptions of the three most common jobs ShopHQ hires for.

Customer Service Representative

Customer service representatives are responsible for interacting with customers to answer questions, solve problems, and provide information about products and services. Customer service representatives may work in a call center, retail store, or office. They need strong communication and customer service skills. Some customer service representatives have a high school diploma, but many companies prefer candidates with a college degree.

Merchandise Coordinator

Merchandise coordinators work with vendors to track inventory, negotiate contracts, and place orders for the products carried by their company. They also work with the marketing team to develop promotions and product displays. A bachelor’s degree is generally required for this role, as is experience in retail, customer service, and/or project management.

Assistant Buyer

Assistant buyers work with buyers and merchandisers to purchase products that will be sold in retail stores. They research trends, develop relationships with vendors, negotiate prices, and track inventory. Assistant buyers typically have a bachelor’s degree in business, merchandising, or a related field and some experience working in retail.

ShopHQ Hiring Process

The hiring process at ShopHQ can vary in length depending on the position you are applying for, but generally takes about two weeks. The process begins with an online application, followed by a phone interview. If you are selected to move forward in the process, you will be asked to come in for an in-person interview. The in-person interview is usually with the hiring manager and lasts about an hour. You may also be asked to complete a skills test or other assessment. Overall, the hiring process is relatively straightforward and the interview difficulty is moderate.

Is ShopHQ a Good Company to Work For?

The company is said to have good benefits, a flexible schedule, and a good work environment. The biggest complaint by most employees is how out of touch upper management is. They expect you to meet goals that are unrealistic. Problems never actually get fixed, they just throw a temporary solution at it and then shuffle employees to the next problem.

ShopHQ Employee Benefits

ShopHQ offers a variety of employee benefits, including health insurance, a 401k plan with matching, paid vacation, and an employee discount. Employees are also able to enroll in a health care plan within 30 days of hire.

Tips for Getting Hired

1. Showcase your customer service skills
Customer service is a top priority at ShopHQ, so it is important to showcase your customer service skills on your resume and in your cover letter. If you have previous customer service experience, be sure to highlight this.

2. Be detail-oriented
When working at ShopHQ, it is important to be detail-oriented in order to provide the best possible customer experience. Be sure to mention any attention to detail skills you have on your resume or in your cover letter.

3. Be able to work in a fast-paced environment
ShopHQ is a fast-paced environment, so it is important to be able to work quickly and efficiently. If you have experience working in a fast-paced environment, be sure to mention this on your resume or in your cover letter.

4. Demonstrate your sales skills
Since ShopHQ is a home shopping network, it is important for employees to be good at sales. If you have previous sales experience, be sure to highlight this on your resume or in your cover letter.

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