Social Media Moderator Resume Example & Writing Guide

Use this Social Media Moderator resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Social media is an integral part of most companies’ marketing strategies these days, and social media managers are tasked with managing their company’s presence on sites like Facebook, Twitter, Instagram, and more.

Social media moderators are responsible for creating engaging content, monitoring conversations, addressing user questions and concerns, and promoting the brand on social media channels. They’re also in charge of monitoring trends and identifying opportunities for their company to capitalize on what’s trending in the news or in pop culture. And because social media is such a fast-paced space, social media moderators need to be quick thinkers who can respond to situations quickly.

Here are some tips for writing a great social media moderator resume plus an example to look at when writing your own.

James Smith
Phoenix, AZ | (123) 456-7891 | [email protected]

Experienced social media moderator with a passion for creating positive online communities. Demonstrated ability to develop and execute social media campaigns that increase brand awareness, drive traffic, and create conversions.

University of Arizona Jun '10
B.A. in Psychology
Company A, Social Media Moderator Jan '17 – Current
  • Managed social media accounts for a global brand and responded to customer inquiries in a timely manner.
  • Created engaging content across multiple platforms, including Facebook, Instagram, Twitter, YouTube, etc.
  • Analyzed data from various sources (e.g., web analytics) to identify trends and opportunities within the market segment(s).
  • Developed strategies that leverage current resources and capabilities while identifying new growth opportunities through research and analysis of competitive landscape.
  • Collaborated with internal teams on projects related to marketing initiatives or product launches as well as external partners such as agencies or vendors where applicable.
Company B, Social Media Moderator Jan '12 – Dec '16
  • Created and scheduled posts for Facebook, Twitter, Instagram and Pinterest accounts; monitored engagement to identify trends in audience behavior
  • Responded to customer comments on social media platforms as needed or when requested by management team
  • Managed blog calendar and posted articles per schedule; edited existing content as needed
  • Collaborated with marketing department to create engaging campaigns that leveraged social media platforms
  • Worked closely with sales team to promote products through relevant social media channels
Company C, Social Media Assistant Jan '09 – Dec '11
  • Monitored all social media channels for mentions of the company or specific keywords and hashtags, and engaged with users accordingly.
  • Created and published content on all social media channels, including blogs, infographics, images, videos, etc.
  • Analyzed social media metrics to identify areas of improvement and develop strategies to boost engagement and reach.

Industry Knowledge: Facebook, Twitter, YouTube, Instagram, Reddit
Technical Skills: SocialOomph, TweetDeck, Buffer, Hootsuite,, Google Analytics
Soft Skills: Social Media Etiquette, Communication, Leadership, Conflict Resolution, Time Management, Attention to Detail, Creativity

How to Write a Social Media Moderator Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to just list your responsibilities. But that’s not enough to make a hiring manager take notice. Instead, you should use your bullet points to demonstrate your value by using specific numbers, statistics, and results.

For example, rather than saying you “managed social media accounts,” you could say that you “increased Twitter followers by 20% in six months, resulting in 200+ new followers per day.”

The second bullet point is much stronger because it provides specific numbers and details about the project. It also includes a quantifiable result (200+ new followers per day).

Identify and Include Relevant Keywords

Most social media job postings will require that you submit your resume through an online application. This means that your resume will be scanned by an applicant tracking system (ATS) for certain keywords related to the job opening. If your resume doesn’t include enough of the right keywords, your application might not make it past the initial screening process.

To increase your chances of getting an interview, use this list of common social media job keywords as a starting point to help you optimize your resume:

  • Social Media
  • Twitter
  • Instagram
  • Social Media Marketing
  • Facebook
  • Digital Marketing
  • Blogging
  • Advertising
  • Editing
  • Public Relations
  • Social Media Communications
  • Online Marketing
  • Photography
  • Writing
  • Video Editing
  • Adobe Photoshop
  • Teamwork
  • Marketing
  • Communication
  • Adobe Premiere Pro
  • Photography Editing
  • Copywriting
  • Community Management
  • Social Media Advertising
  • Search Engine Optimization (SEO)
  • Event Planning
  • Social Media Measurement
  • Digital Media
  • Customer Service
  • Team Spirit

Showcase Your Technical Skills

As a social media moderator, you will need to be proficient in the use of social media platforms like Facebook, Twitter, and Instagram. You will also need to be familiar with moderation tools and software, like CrowdTangle and Hootsuite. Additionally, it is helpful to have experience with customer service, as you will be interacting with customers on a daily basis.


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