20 St. Joseph’s Health Interview Questions and Answers

When you go for a job interview, you can expect to be asked a variety of questions about your qualifications, experience, and goals. However, you may also be asked some company specific interview questions.

If you are interviewing for a position at St. Joseph’s Health, you may be asked questions about your experience working in a health care setting, your knowledge of the health care system, or your thoughts on the mission of the organization.

Preparing for these types of questions will help you to stand out from the other candidates and show that you are the best person for the job.

St. Joseph’s Health Interview Process

The interview process at St. Joseph’s Health is generally pretty straightforward. Most positions will require at least two interviews, one with a hiring manager and another with a supervisor. For some positions, like Registered Nurse or BSN, you may also be required to complete an online portion of the interview. The entire process can take anywhere from a few days to a few weeks.

1. What do you think is the most important part of your job?

This question is a great way to show your interviewer that you understand the role of a medical assistant and what it entails. When answering this question, make sure to emphasize the skills and qualities that are most important for someone in this position.

Example: “The most important part of my job would be helping patients feel comfortable during their appointment. I know how stressful it can be to visit the doctor, so I always try to put patients at ease by being friendly and helpful. This helps them get through their appointment more quickly, which allows me to spend more time with other patients who may need extra assistance.”

2. How would you handle a situation where an employee was not following protocol?

This question can help the interviewer determine how you would handle a situation that could affect the safety of patients. In your answer, try to explain what steps you would take to ensure the employee understood and followed the rules.

Example: “If I encountered an employee who was not following protocol, I would first speak with them about their actions and ask why they were breaking the rules. If they did not have a good reason for breaking the rules, I would give them a warning and tell them if it happened again, there would be consequences. I believe in giving people chances when possible so I would want to make sure they knew I was serious about enforcing the rules.”

3. Tell me about a time when you had to perform under high stress situations.

This question can help employers understand how you handle pressure and stress. When answering this question, it can be helpful to describe a specific situation where you had to perform under high stress and the steps you took to overcome that stress.

Example: “When I was working as an emergency room nurse, we would often have very busy nights with many patients coming in at once. During these times, it was important for me to stay calm and focused on my work so I could provide quality care to all of our patients. To do this, I would take deep breaths and remind myself that I am prepared to handle whatever comes through the door.”

4. Describe your experience working with different populations, including children and the elderly.

St. Joseph’s Health System is a health care organization that provides services to many different populations, including children and the elderly. Your answer should show your ability to work with all types of people.

Example: “I have experience working with both children and the elderly in my previous role as a pediatric nurse practitioner. I worked at a hospital where we had an urgent care center for children. I also worked closely with the geriatric unit at this same facility. In both cases, I was able to use my communication skills to help patients understand their treatment plans.”

5. We have to work holidays here at St. Josephs Health System, are you comfortable with that?

This question is a good way to see if the company values its employees and their time off. If you are asked this question, it’s important to show that you understand the importance of working holidays but also how much you enjoy helping others during these times.

Example: “I am very comfortable with working holidays at St. Josephs Health System. I know that sometimes people need medical attention on days when they’re not normally open, so I’m happy to help out in any way I can. I think it’s important for healthcare professionals to be available to patients whenever they need us.”

6. Do you have any medical certifications?

Employers ask this question to learn more about your qualifications and experience. If you have certifications, be sure to list them in your answer. You can also mention any other relevant credentials or training that you’ve received.

Example: “I am a certified phlebotomist through the American Society of Clinical Pathology. I also hold an Emergency Medical Technician certification from the National Registry of EMTs. In addition, I completed a course on bloodborne pathogens at my previous job.”

7. Why did you choose nursing as a career path?

This question can help the interviewer get to know you better and understand why you are passionate about nursing. When answering this question, it can be helpful to share a personal story or experience that led you to your career path.

Example: “Ever since I was young, I have always been interested in helping others. My mother is a nurse, so I grew up watching her care for patients and seeing how much she enjoyed her job. As a child, I would often visit my mom at work and play with the patients. Seeing their smiles made me want to become a nurse myself.”

8. What do you know about our hospital?

This question is a great way to test your research skills and show the interviewer that you are prepared for this interview. When answering, make sure to include information about the hospital’s mission statement, values and goals. You can also mention any awards or recognitions the hospital has received.

Example: “I know that St. Joseph’s Health System is committed to providing quality care in an efficient manner while maintaining a compassionate environment. I have read many reviews from patients who were very pleased with their experiences at the hospital. The hospital was recently named one of the best hospitals in the state by U.S. News & World Report.”

9. Are you comfortable interacting with people from varying backgrounds?

St. Joseph’s Health System is a diverse organization that serves people from all walks of life. The interviewer wants to know if you have experience interacting with different types of people and can adapt to their unique needs. Showcase your interpersonal skills by describing how you’ve helped others overcome language barriers or cultural differences in the past.

Example: “I am very comfortable working with patients who speak other languages, as I grew up in a bilingual household. My parents were immigrants when they moved to America, so I learned English at an early age and was able to translate for them when needed. In my last position, I worked with many Spanish-speaking patients, and I made sure to always communicate clearly and provide information in both languages.”

10. If you saw someone doing something dangerous, what would you do?

This question is a behavioral one that helps employers understand how you would react in an emergency situation. When answering this question, it can be helpful to give specific examples of what you saw and how you reacted.

Example: “In my last position as a nurse’s aide, I noticed a patient who was supposed to be resting on their bed instead walking around the hospital. I approached them and asked if they needed anything. They said they were just bored and wanted something to do. I offered to read to them or play cards with them. After we played a few games of solitaire, they returned to their room.”

11. Would you be willing to help out in other departments if needed?

This question helps the interviewer determine your willingness to help out in other areas of the hospital or medical facility. It also shows them that you’re willing to learn new skills and take on different responsibilities. When answering this question, try to show that you are a team player who is willing to do whatever it takes to get the job done.

Example: “I am happy to help out wherever I’m needed. In my previous position as an ER nurse, I was often asked to cover for nurses in other departments when they were out sick or on vacation. I enjoy learning about all aspects of health care, so these experiences helped me become more familiar with the hospital’s other services.”

12. Give us an example of a time where you went above and beyond for a patient or family member.

This question is a great way to show your dedication and compassion for the job. When answering this question, it can be helpful to mention how you helped solve a problem or made someone’s life easier.

Example: “When I was working as an ER nurse, there was a family who came in with their child because they were having trouble breathing. The parents were very worried about their child, but I did my best to calm them down and explain what we were doing to help their child feel better. After running some tests, we determined that the child had a cold and would recover quickly. The parents were so relieved when I told them the news.”

13. Have you ever been in a situation where you disagreed with a peer or superior on how to treat a patient? How did you handle it?

This question can help interviewers understand how you handle conflict and whether you’re able to work well with others. When answering, it can be helpful to mention a specific example of when you disagreed with someone but were able to resolve the situation in a positive way.

Example: “I once had a disagreement with my supervisor on how to treat a patient who was experiencing an allergic reaction. I felt that we should administer epinephrine immediately, while my supervisor thought we should wait for more information from the patient’s doctor. After speaking with my supervisor about why I believed immediate treatment was necessary, they agreed and we administered the epinephrine as soon as possible.”

14. When do you feel like you can go home after a shift?

This question can help the interviewer get a sense of your work ethic and how you feel about overtime. It’s important to show that you’re willing to stay late if needed, but also that you understand when it’s time to go home.

Example: “I try to leave at least an hour before my shift ends so I have plenty of time to drive home safely. However, if there is an emergency or something else that requires me to stay longer, I’m happy to do so. I know that sometimes we need to work extra hours in order to provide excellent care for our patients.”

15. How would you describe your bedside manner?

This question is an opportunity to show your interviewer that you have excellent communication skills and are empathetic. Use examples from previous experiences where you showed empathy, compassion or a willingness to help others.

Example: “I believe it’s important to treat patients with respect and kindness. I always make sure to listen carefully to what they’re saying and try to understand their concerns. When I’m working with patients who are experiencing pain, I do my best to put them at ease by explaining the treatment plan in simple terms. This helps them feel more comfortable and confident about the care they’re receiving.”

16. Are you comfortable working with patients who are suffering from drug addiction?

This question is a way for the interviewer to assess your ability to work with patients who may be experiencing challenging situations. Your answer should show that you are empathetic and compassionate, while also demonstrating your experience working with these types of patients.

Example: “I have worked in emergency rooms where I’ve seen many patients suffering from drug addiction. In my last position, I was able to help several patients overcome their addictions by referring them to treatment facilities. This helped me develop an understanding of how to interact with patients who are going through this difficult time.”

17. How do you deal with difficult clients?

This question can help interviewers understand how you handle challenging situations. When answering, it can be helpful to mention a specific situation and the steps you took to resolve it.

Example: “In my previous role as an administrative assistant, I had a client who was very demanding. He would often call me multiple times in one day asking for updates on projects that were already completed. After several weeks of this behavior, I scheduled a meeting with him to discuss his expectations. I explained that while I wanted to provide excellent service, he needed to give me more time to complete tasks. After our meeting, he became much more patient.”

18. Can you tell me about a time when you were given feedback by a supervisor?

This question can help interviewers learn more about how you respond to constructive criticism. When answering, it can be helpful to mention a time when you received feedback and used the information to improve your performance or behavior.

Example: “When I first started working as an emergency room nurse, I was very nervous about making mistakes. One night, I accidentally gave a patient the wrong medication. My supervisor noticed that I was upset after my shift ended and asked me what happened. I told her what had occurred and she explained that everyone makes mistakes sometimes. She also helped me understand how to prevent similar errors in the future.”

19. What kind of equipment are you familiar using?

This question is a great way to show your knowledge of the health care industry and how you can contribute to an organization. When answering this question, it’s important to list specific equipment that you’re familiar with using and explain why you have experience with it.

Example: “I’m very comfortable working with all kinds of medical equipment. I’ve worked in several different hospitals throughout my career, so I’ve had plenty of opportunities to learn about new equipment as well as practice on old equipment. For example, when I was at St. Joseph’s Hospital for two years, we used older machines that were more difficult to use than some of the newer models. However, I learned how to work them efficiently and developed skills that I still use today.”

20. What is your preferred method of communication when working in teams?

This question can help interviewers understand how you interact with others and your preferred methods of communication. When answering this question, it can be helpful to mention a specific time when you used a different method of communication than the one you prefer.

Example: “I find that email is my favorite method of communication in teams because I like being able to read through an entire message before responding. However, there was once when I had to use phone calls as my primary form of communication while working on a project team. The hospital’s Wi-Fi went out for several hours, so we were unable to communicate via email. We ended up using our cell phones to call each other and discuss what we needed to do next.”