Starbucks Store Manager Resume Example & Writing Guide

Use this Starbucks Store Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Starbucks store managers are responsible for overseeing all aspects of their store’s operations—from ensuring customer satisfaction to training new hires to monitoring inventory. They set the example for their entire team by working hard, thinking critically, and taking initiative. And they’re constantly thinking of ways they can improve the customer experience, increase sales, and boost morale among their staff.

If you’re looking for a new role that will allow you to flex your leadership muscles while also helping people feel better every day, consider writing a stellar Starbucks store manager resume to help get your foot in the door. Here are some tips plus an example for reference when writing yours.

Jennifer Thomas
Houston, TX | (123) 456-7891 | [email protected]

Experienced and customer-oriented Starbucks store manager with more than 10 years of experience in the retail and food service industries. Proven ability to lead and motivate teams, drive sales, and provide excellent customer service. Seeking a challenging management role in a fast-paced environment.

University of Texas at Arlington Jun '10
B.A. in Business Administration
Company A, Starbucks Store Manager Jan '17 – Current
  • Managed store operations and led a team of Baristas to deliver the Starbucks Experience in accordance with company standards.
  • Provided coaching, feedback, and development opportunities for associates based on performance expectations.
  • Maintained awareness of competition within the trade area and implemented strategies that would increase sales and profits.
  • Monitored financial results against budgeted targets and took corrective action as needed to ensure achievement of goals.
  • Ensured compliance with all applicable laws, regulations, policies, procedures, etc., pertaining to job responsibilities through training or other means as appropriate.
Company B, Starbucks Store Manager Jan '12 – Dec '16
  • Spearheaded the implementation of a new customer rewards program that increased average ticket size by 15%
  • Conducted regular one-on-one meetings with all store employees to review performance and provide feedback
  • Reduced labor costs by implementing an improved scheduling system, resulting in greater employee productivity
  • Improved food safety practices through training on proper hand washing techniques and cross-contamination prevention
  • Increased sales 25% within first year as manager by focusing on customer experience and engagement
Company C, Barista Jan '09 – Dec '11
  • Maintained cleanliness throughout the café and ensured that all health and safety standards were met.
  • Prepared a variety of hot and cold beverages according to customer specifications.
  • Responded to customer inquiries and resolved complaints in a professional and timely manner.

Industry Knowledge: Starbucks Coffee, Starbucks Operations, Starbucks Branding
Technical Skills: Microsoft Office Suite, Retail Management Systems, Point of Sale, Cash Handling, Customer Service
Soft Skills: Communication, Teamwork, Leadership, Customer Service, Employee Engagement

How to Write a Starbucks Store Manager Resume

Here’s how to write a starbucks store manager resume of your own.

Write Compelling Bullet Points

Bullet points are the most effective way to showcase your experience and qualifications. And the best way to do that is by using specific examples and numbers.

For example, rather than saying you “managed store operations,” you could say that you “increased sales by 15% during Q4 by implementing new customer loyalty program and improving in-store customer experience.”

The second bullet point is much stronger because it provides specific details about what you did and the results of your work.

Identify and Include Relevant Keywords

When you apply for a job at Starbucks, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. This system looks for keywords related to the job, like “sales” or “marketing” in order to determine whether you have the necessary skills and experience to be a good fit. If your resume doesn’t include enough of the right terms, your application might not make it through to the next round.

To increase your chances of getting an interview, use this list of commonly used Starbucks keywords as a starting point and add them throughout your resume where it makes sense.

  • Merchandising
  • Store Management
  • Starbucks
  • Visual Merchandising
  • Customer Service
  • Leadership
  • Sales
  • Retail
  • Fashion
  • Team Building
  • Inventory Management
  • Time Management
  • Recruiting
  • New Store Openings
  • Employee Training
  • Employee Development
  • Sales Management
  • Customer Satisfaction
  • Team Leadership
  • Hiring
  • Management
  • People Development
  • Marketing
  • Teamwork
  • Communication
  • Leadership Development
  • Recruitment Advertising
  • Talent Management
  • Employee Relations
  • Coaching

Showcase Your Technical Skills

As a Starbucks store manager, you are responsible for overseeing all day-to-day operations in the store. This includes managing staff, scheduling, ordering supplies, and maintaining the store’s budget. In order to be successful in this role, it is important that you are familiar with the various programs and systems used in Starbucks stores.

Some of the programs and systems that store managers are typically expected to be proficient in include: Starbucks point-of-sale software, inventory management software, and scheduling software. Additionally, store managers should be familiar with the Starbucks brand and be able to create an engaging and welcoming environment for customers.


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