Resume

Store Manager Resume Example & Writing Guide

Use this Store Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As a manager, you’re responsible for overseeing the success of your team—from hiring, training, and developing new talent to setting goals and creating strategies to accomplish them. You’re also a great communicator, making sure your employees know what’s expected of them and keeping them up to date on any changes that might affect their work.

If you’re ready to take your managerial skills to the next level, here’s some tips and example resume templates to help you write a manager resume that hiring managers will love.

James Smith
Los Angeles, CA | (123) 456-7891 | [email protected]
Summary

Seasoned store manager with over 10 years of experience in the retail industry. Proven ability to increase sales, drive customer loyalty, and manage operations. Excels at developing and implementing strategic plans that improve performance and profitability.

Education
San Francisco State University Jun '10
B.A. in Business Administration
Experience
Company A, Store Manager Jan '17 – Current
  • Managed a team of 20+ employees to achieve store goals and objectives, resulting in an increase in sales by 10% annually.
  • Oversaw the development of staff training programs for all departments including Sales, Operations, Marketing, Finance & Human Resources.
  • Developed new marketing strategies that resulted in increased customer traffic and sales by 15%.
  • Implemented new point-of-sale system with POS vendor which reduced labor costs by 50%.
  • Created employee recognition program that recognized top performers monthly and quarterly based on performance metrics set forth by management.
Company B, Store Manager Jan '12 – Dec '16
  • Increased sales by 25% over the course of one year through implementing a new marketing strategy that focused on customer needs
  • Improved employee satisfaction and morale by creating an open dialogue between management and staff
  • Reduced shrinkage by 15% over the course of two years through improved inventory controls and security checks
  • Instituted a training program for all employees, resulting in increased productivity among junior staff members
  • Implemented a rewards system to encourage positive behavior among customers and employees alike
Company C, Sales Associate Jan '09 – Dec '11
  • Achieved and exceeded sales goals on a regular basis.
  • Maintained a high level of product knowledge and stayed up-to-date on current trends.
  • Built and cultivated relationships with customers to encourage repeat business.
Skills

Industry Knowledge: Retail, Operations Management, Merchandising, Store Management, Customer Service, Marketing, Sales, Operations, Fulfillment, Inventory
Technical Skills: Microsoft Office Suite, Salesforce, SAP, Nintex Workflow, POS, SAP Business One, SAP Enterprise Resource Planning, SAP, Workday, Oracle
Soft Skills: Communication, Relationship Building, Decision-Making, Problem-Solving, Leadership, Teamwork

How to Write a Store Manager Resume

Here’s how to write a store manager resume of your own.

Write Compelling Bullet Points

Bullet points are the most important part of your resume because they’re the first thing recruiters will read. And they’re the best way to showcase your experience and qualifications.

So it’s crucial that you use them to your advantage. And the best way to do that is by using specific, descriptive language. For example, rather than saying you “managed store operations,” you could say you “increased sales by 15% during first year as manager, resulting in record-breaking year for store.”

The second bullet point is much more specific and provides more detail about what exactly you did and the results of your work.

Related: What Is a Store Manager? How to Become One

Identify and Include Relevant Keywords

When you apply for a manager role, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. These programs look for certain terms related to the job, like “sales” or “inventory” to determine whether your experience is a match. If your resume doesn’t include enough of the right terms, the ATS might not forward it to a recruiter.

To increase your chances of getting noticed, use this list of common store manager keywords as a starting point and be sure to include them throughout your resume:

  • Merchandising
  • Retail
  • Store Management
  • Visual Merchandising
  • Retail Sales
  • Inventory Management
  • Inventory Control
  • Loss Prevention
  • Time Management
  • Customer Satisfaction
  • Sales
  • Hiring
  • Sales Management
  • Shrinkage
  • Recruiting
  • People Development
  • Store Operations
  • Marketing
  • Team Building
  • Management
  • Team Leadership
  • Customer Service
  • Leadership
  • Communication
  • Marketing Strategy
  • Microsoft Access
  • Fashion
  • Adobe Photoshop
  • Social Media
  • Teamwork

Showcase Your Technical Skills

A store manager is responsible for the day-to-day operations of a retail store, so they need to be proficient in a variety of software programs and systems. Programs like Microsoft Office Suite (Excel, Word, PowerPoint), retail point-of-sale software, and inventory management software are essential for store managers. Additionally, they should be familiar with the various types of marketing channels that are available to them, such as social media and email marketing.

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