Resume

Strategy And Operations Manager Resume Example & Writing Guide

Use this Strategy And Operations Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Strategy and operations managers work with other members of their team to develop and implement strategies that will help their organizations thrive. They’re responsible for ensuring that their teams are well equipped to handle their respective workloads and that they have the resources they need to be successful.

Strategy and operations managers need to have a deep understanding of their company’s goals and objectives, as well as an intuition for what will and won’t work in the long run. They need to be able to set realistic expectations while also being able to push their teams to perform at their best. And they need to be able to balance short-term needs with long-term planning.

Here are some tips and an example to help you write a compelling strategy and operations manager resume that will get you noticed by hiring managers everywhere.

Jennifer Thomas
Houston, TX | (123) 456-7891 | [email protected]
Summary

Experienced strategy and operations manager with a track record of driving growth in technology companies. Proven ability to create and execute operational plans, develop and implement process improvements, and manage teams. Passionate about working in a fast-paced, high-growth environment.

Education
The University of Texas at Austin Jun '10
M.B.A. in Business Administration
The University of Texas at Austin Jun '06
B.S. in Business Administration
Experience
Company A, Strategy And Operations Manager Jan '17 – Current
  • Developed and executed a strategy to increase the company’s market share by 10% within 3 years, resulting in an annual revenue of $1M.
  • Led cross-functional teams (Product Management, Sales, Marketing) to develop new products that increased sales by 20%.
  • Managed a team of 5 people across product development, marketing, and operations to deliver on business goals.
  • Created a comprehensive strategic plan for the company with input from all stakeholders and led implementation efforts to achieve results faster than expected.
  • Built relationships with key customers including Fortune 500 companies such as Apple & Google which resulted in over 50% growth year over year in customer retention rate.
Company B, Strategy And Operations Manager Jan '12 – Dec '16
  • Led the development of a new business strategy for an existing product line, resulting in increased sales by 25%
  • Managed all aspects of operations and strategic planning for a $5M division within the company’s portfolio
  • Conducted research on emerging technologies to identify opportunities for future products and services
  • Spearheaded process improvement initiatives that reduced operating costs by 10% annually
  • Developed and implemented marketing plans based on market analysis, customer feedback and competitor activity
Company C, Business Analyst Jan '09 – Dec '11
  • Conducted business process analysis and gap assessments to identify areas of improvement in efficiency and effectiveness.
  • Worked with business stakeholders to gather requirements and document business processes.
  • Created process maps, user stories, and other documentation to support the development of business applications.
Certifications
  • Certified in Process Excellence
  • Lean Six Sigma Black Belt
  • Certified Scrum Master
Skills

Industry Knowledge: Financial Analysis, Business Strategy, Financial Modeling, Project Management, Budgeting, Business Operations, Operations Management
Technical Skills: Microsoft Office Suite, Business Objects, SAP, Hyperion, Oracle, EPM, Business Intelligence, Google Analytics, Tableau, Salesforce
Soft Skills: Communication, Teamwork, Leadership, Public Speaking, Creativity, Strategic Thinking, Problem Solving, Decision Making, Time Management, Organization

How to Write a Strategy And Operations Manager Resume

Here’s how to write a resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use specific examples and numbers. So rather than saying you “managed operations,” you could say that you “reduced inventory by 15% and increased customer satisfaction by 10% in six months, resulting in a 20% increase in sales for the year.”

Notice how the second bullet point is much more specific and provides more detail about what exactly you did and the results of your work.

Identify and Include Relevant Keywords

Chances are, if you’re applying for a strategy and operations manager role, your resume will go through an applicant tracking system (ATS). This system will scan your resume for certain keywords related to the job. If your resume doesn’t have enough of the right terms, your application might not make it past the initial screening process.

The best way to make sure you have the right keywords on your resume is to take a look at some of the job postings you’ve applied to and noticed that you didn’t make the cut. Then, take note of the words or phrases that kept popping up and add them into your resume where they’re relevant.

Here are some common strategy and operations manager keywords to get you started:

  • Strategy
  • Business Strategy
  • Operational Management
  • Business Process Improvement
  • Operations Management
  • Management
  • Financial Analysis
  • Business Development
  • Cross-functional Team Leadership
  • Account Management
  • Business Analysis
  • Program Management
  • Change Management
  • Team Leadership
  • Business Planning
  • Marketing Strategy
  • Project Management
  • Sales
  • Business Transformation
  • Analytics
  • Start-ups
  • Digital Strategy
  • Strategy Consulting
  • Market Research
  • Enterprise Software
  • Business Intelligence (BI)
  • Team Building
  • Microsoft Access
  • Consulting
  • Teamwork

Showcase Your Technical Skills

As a strategy and operations manager, you need to be proficient in a variety of software programs and systems in order to effectively do your job. This might include project management software, financial analysis software, and customer relationship management (CRM) software. Additionally, you should be familiar with business intelligence (BI) tools and data visualization software.

Being able to list your technical skills prominently on your resume will show that you are a valuable asset to any company.

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