Support Worker Resume Example & Writing Guide

Use this Support Worker resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

If you’re looking for a job that allows you to help people while also working with others to help make a company run smoothly, you might want to consider a position as a support worker.

As a support worker, you’ll be tasked with helping customers, clients, or patients resolve issues or problems, as well as providing them with information and guidance. You might work directly with customers or clients, or you might work behind the scenes with other departments or teams to coordinate solutions. Either way, you’ll need excellent customer service skills and the ability to work well under pressure.

Here are some tips and an example to help you write a support worker resume that hiring managers will love.

Michael Garcia
New York City, NY | (123) 456-7891 | [email protected]

Compassionate support worker with a dedication to providing high-quality care to those who need it. With more than six years of experience in the field, has a proven track record of building relationships with clients and providing support that improves their quality of life.

The Bronx High School of Science Jun '08
High School Diploma
Company A, Support Worker Jan '17 – Current
  • Supported the delivery of person-centered care and ensured that residents’ needs were met in a timely manner.
  • Provided support to individuals with activities of daily living (ADLs) such as grooming, dressing, toileting, meal preparation, etc.
  • Assisted with community outings and trips within the local community when appropriate for individual’s abilities and interests.
  • Facilitated resident interactions with family members or friends by providing assistance during visits if needed.
  • Maintained accurate documentation regarding resident care including but not limited to medication administration, observations, progress notes, etc..
Company B, Support Worker Jan '12 – Dec '16
  • Assisted in the development of a new program that helped clients with mental health issues learn how to cook for themselves
  • Helped elderly residents at an assisted living facility maintain their independence by assisting them with daily tasks
  • Maintained a clean and safe environment for all clients, including those with special needs or disabilities
  • Ensured that each client received individualized care based on his/her specific needs and preferences
  • Followed up regularly with clients after they left the facility to ensure their continued well-being
Company C, Caregiver Jan '09 – Dec '11
  • Provided one-on-one care to elderly client in accordance with care plan.
  • Assisted with activities of daily living such as bathing, dressing, grooming, and toileting.
  • Prepared and served meals in accordance with client’s dietary restrictions.

Industry Knowledge: First Aid, CPR, Fire Extinguisher, Fire Safety, Customer Service
Technical Skills: Microsoft Office Suite, Typing, Google Docs
Soft Skills: Communication, Teamwork, Empathy, Critical Thinking, Problem-Solving

How to Write a Support Worker Resume

Here’s how to write a support worker resume of your own.

Write Compelling Bullet Points

Bullet points are the most important part of your resume because they’re the first thing recruiters and hiring managers will read. And they’re the best way to showcase your experience and qualifications.

So it’s crucial that you use them to your advantage. And the best way to do that is to use them to describe your responsibilities and achievements. So rather than saying you “assisted clients with daily living activities,” you could say you “provided daily living assistance to 15 elderly clients, ensuring they received three meals a day, medication reminders, and assistance with bathing, dressing, and grooming.”

Notice how the second bullet point is more specific and provides more detail about what exactly you did.

Related: What Is a Support Worker? How to Become One

Identify and Include Relevant Keywords

When you apply for a job as a support worker, your resume is usually scanned by an applicant tracking system (ATS) for certain keywords. If your resume doesn’t include enough of the right terms, your application might not even make it to a human recruiter.

The best way to make sure your resume makes it past the ATS is to include relevant keywords throughout all the sections. You can find some of the most commonly used support worker keywords below, but you should also take the time to read through the job posting and take note of specific skills or tasks that are mentioned.

  • Mental Health
  • Social Services
  • Working with Adolescents
  • Community Outreach
  • Psychology
  • Mental Health Counseling
  • Crisis Intervention
  • Nonprofit Organizations
  • Group Therapy
  • Case Management
  • Motivational Interviewing
  • Trauma Therapy
  • Program Development
  • Mental Health First Aid
  • Research
  • Program Development & Evaluation
  • Working with Disadvantaged People
  • Psychotherapy
  • Customer Service
  • Public Speaking
  • Microsoft Access
  • Teamwork
  • Administrative Assistance
  • Communication
  • Social Media
  • Organization Skills
  • Interpersonal Skills
  • Critical Thinking
  • Leadership
  • Community Service

Showcase Your Technical Skills

As a support worker, you need to be proficient in a variety of software programs and systems in order to do your job effectively. This might include familiarity with case management software, social media platforms, and communication tools. Additionally, many support workers are expected to be proficient in Microsoft Office Suite programs, such as Word, Excel, and PowerPoint.

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