25 Target Cashier Interview Questions and Answers

Target is one of the largest retailers in the United States, with more than 1,800 stores in the U.S. and more than 350,000 employees. If you’re looking for a job at Target, you’ll likely need to go through a job interview. One of the best ways to prepare for a job interview is to practice answering common interview questions.

In this article, we’ll provide sample answers to some of the most common interview questions for cashiers at Target. We’ll also provide tips on how to dress for your interview, what to bring with you, and how to follow up after your interview.

1. Are you able to work in a fast-paced environment?

Target cashiers often work in a fast-paced environment. The interviewer wants to know if you can handle the stress of working in such an environment and still perform your job duties effectively. Use examples from previous jobs or describe how you would approach this situation if it were new for you.

Example: “Absolutely! I have extensive experience working in a fast-paced environment as a Target Cashier. In my current role, I am often required to process customers quickly and accurately while providing excellent customer service. I’m comfortable with the speed of transactions and can handle multiple customers at once without compromising accuracy or quality.

I also make sure to stay up to date on new products, services, and policies so that I can provide accurate information to customers. My goal is always to ensure that each customer leaves satisfied with their shopping experience. With my attention to detail and commitment to customer satisfaction, I believe I would be an asset to your team.”

2. What are some of your strengths as a cashier?

Employers ask this question to learn more about your personality and how you would fit in with their team. They want to know what makes you unique, so be sure to highlight a few of your best qualities.

Example: “I believe my strengths as a cashier are my attention to detail, customer service skills, and ability to stay organized. I take great pride in providing excellent customer service and making sure that each guest has a positive experience when they visit the store. My attention to detail ensures that all transactions are accurate and that any discrepancies are quickly identified and corrected. I also have strong organizational skills which help me keep track of items and ensure that customers get their purchases quickly and efficiently. Finally, I am always willing to go the extra mile for customers and make sure that they leave satisfied with their shopping experience.”

3. How would you handle a situation where a customer is being rude or disruptive?

Interviewers may ask this question to assess your customer service skills. They want to know that you can handle difficult customers without losing your cool or causing a scene. In your answer, try to show the interviewer that you have good conflict resolution and interpersonal skills.

Example: “I understand how important it is to maintain a positive and professional environment in the workplace. If I were faced with a customer who was being rude or disruptive, my first step would be to remain calm and polite. I believe that by staying composed and treating them with respect, I can help de-escalate the situation.

If the customer continues to be disruptive, I would then explain to them that their behavior is not acceptable and ask if there is anything I can do to help resolve the issue. I would also make sure to listen carefully to what they have to say so that I can better understand their needs and concerns. Finally, if necessary, I would contact a manager for assistance.”

4. What is your experience as a cashier?

This question can help the interviewer learn about your experience as a cashier and how you might fit in with their team. If you have previous experience, share what you enjoyed most about it and what skills you developed from that job. If this is your first cashier position, talk about any customer service or retail experience you have to show that you are prepared for this role.

Example: “I have been a cashier for the past five years and I am confident that my experience makes me an ideal candidate for this position. During my time as a cashier, I have developed excellent customer service skills, which I believe are essential to success in this role. I take pride in providing friendly and efficient service to customers, ensuring their needs are met quickly and accurately.

In addition to my customer service skills, I am also highly organized and detail-oriented when it comes to handling transactions. I understand the importance of accuracy when dealing with money and always double check my work before handing back change or receipts. I am also familiar with Target’s policies and procedures, so I can ensure that all transactions are handled correctly.”

5. Provide an example of a time when you went above and beyond to provide excellent customer service.

Interviewers ask this question to learn more about your customer service skills and how you can apply them in a retail setting. When answering, think of an example that showcases your ability to provide exceptional customer service while also highlighting your other soft skills.

Example: “I take great pride in providing excellent customer service. One example of going above and beyond for a customer was when I worked as a Target Cashier. A customer had come to the register with an item that didn’t have a price tag on it. After scanning the barcode, I realized that the item was out of stock online but still available at another store location.

Rather than just telling the customer this information, I offered to call the other store to see if they could transfer the item over so the customer wouldn’t have to make a special trip. The customer was very appreciative and thanked me for my help. In the end, the other store was able to transfer the item and the customer left happy. This experience showed me how important it is to go the extra mile for customers and provide them with exceptional service.”

6. If a customer asks you a question about a product you don’t know the answer to, how would you handle it?

Interviewers ask this question to see how you handle uncertainty and whether you can use your problem-solving skills. Your answer should show that you are willing to do research, find the answers or refer customers to a manager if necessary.

Example: “If a customer asks me a question about a product I don’t know the answer to, my first step would be to ask them for more information. This will help me better understand what they are looking for and how I can best assist them. From there, I would look up the product on Target’s website or consult with a team member who may have more knowledge of the item. If that fails, I would contact the manufacturer directly to get an accurate answer. Finally, I would provide the customer with the information I was able to find and apologize for any inconvenience caused by not having the answer right away.”

7. What would you do if you saw another cashier stealing from the register?

This question can help employers determine how you would handle a situation that could arise in the workplace. They want to know that you will report any wrongdoing and act as an upstanding employee who follows company policies. In your answer, explain what steps you would take to ensure the cashier is held accountable for their actions.

Example: “If I saw another cashier stealing from the register, my first priority would be to ensure that no customers were affected. I would immediately notify a manager or supervisor and explain what I had seen. After that, I would follow any instructions given by the management team in order to resolve the situation.

I understand the importance of maintaining an honest workplace environment, so I would take this issue very seriously. I have experience working with Target’s security protocols, so I am confident that I could handle such a situation professionally and efficiently. My goal would always be to protect the company’s assets while also ensuring customer satisfaction.”

8. How well do you handle stress?

Cashiers often work in high-stress environments. Employers ask this question to make sure you can handle the job’s demands. In your answer, explain how you manage stress and what strategies help you stay calm. Share a specific example of a time when you faced a stressful situation at work and how you overcame it.

Example: “I am very well equipped to handle stress in a fast-paced environment like Target. I have worked as a cashier for over two years and understand the importance of staying calm and collected during busy times. I’m able to remain focused on customer service while multitasking and keeping up with the pace of the store. I also take initiative when it comes to problem solving, which helps me stay ahead of any potential issues that may arise.”

9. Do you have any questions for me about the cashier position?

Interviewers often ask this question to see if you have done your research on the company and position. They want to know that you are genuinely interested in the job, so it’s important to come prepared with a few questions about the role or the company itself.

Example: “Yes, I do have some questions. First, what type of cash register system does the store use? Secondly, how long is the typical shift for a cashier and are there any opportunities to work overtime? Finally, what kind of customer service expectations do you have for your cashiers?

I’m confident that my experience as a Target Cashier makes me an ideal candidate for this position. I understand the importance of providing excellent customer service and accuracy when handling transactions. I am also familiar with various types of cash registers and can quickly learn new systems. My prior experience has taught me how to handle difficult situations in a professional manner, while still maintaining a friendly demeanor. With my knowledge and skills, I believe I would be an asset to your team.”

10. When would you use the register tape?

This question can help the interviewer determine your knowledge of cashier procedures. Use examples from previous experiences to show that you know how to use register tape and when it’s necessary.

Example: “Using the register tape is an important part of being a Target Cashier. I would use the register tape to record all transactions, including cash and credit card payments. This helps ensure accuracy in accounting for every sale that takes place at the register. It also serves as a way to track any discrepancies between what was paid and what was actually purchased. In addition, it can be used to provide customers with a receipt for their purchase. Finally, it can help identify any fraudulent activity that may have occurred during a transaction.”

11. We want our cashiers to be friendly and welcoming. How would you make customers feel welcome when they come to the register?

Target cashiers should be friendly and welcoming to customers. This question helps the interviewer determine how you would interact with customers in a way that makes them feel comfortable. Use your answer to highlight your customer service skills and ability to work well with others.

Example: “I believe that customer service is an essential part of being a successful cashier. I strive to make every customer feel welcome and appreciated when they come to the register. To do this, I always greet customers with a friendly smile and warm hello. I take the time to ask them how their day has been and listen attentively to what they have to say. This helps create a positive atmosphere and shows customers that I genuinely care about them. Furthermore, I ensure that transactions are handled quickly and efficiently so that customers can get on with their day without any delays. Finally, I thank each customer for their purchase before they leave, which lets them know that their business is valued.”

12. Describe your experience using point of sale systems.

Target cashiers use a point of sale system to ring up customers’ purchases and process payments. Interviewers ask this question to learn about your experience using these systems, which can help them determine if you’re qualified for the role. If you have previous experience using a POS system, describe what it was like. If you don’t have any experience with a POS system, explain that you are familiar with how they work.

Example: “I have extensive experience using point of sale systems, specifically in my current role as a Target Cashier. I am very familiar with the Target POS system and can navigate it quickly and efficiently. I understand how to process payments, enter discounts, and apply coupons. I also know how to troubleshoot any issues that may arise with the system.

In addition, I’m comfortable working with different payment methods such as cash, credit cards, debit cards, and gift cards. I always ensure accuracy when entering customer information into the system and double-check all transactions before completing them. Finally, I stay up-to-date on new features and updates to the POS system so that I can provide customers with the best possible service.”

13. What makes you a good fit for the Target brand?

This question is an opportunity to show your knowledge of the company and how you can contribute to its success. When answering, it’s important to highlight any similarities between yourself and Target as a brand. You may also want to mention specific products or services that you like from the company.

Example: “I believe I am a great fit for the Target brand because of my extensive experience as a cashier. During my time at my previous job, I was able to develop strong customer service skills and an eye for detail that allowed me to provide customers with an efficient and pleasant shopping experience.

Additionally, I have a deep understanding of the Target brand values and culture. I understand the importance of providing excellent customer service while also being mindful of cost control and loss prevention. As a result, I am confident in my ability to be a successful Target Cashier.”

14. Which other roles do you most closely relate to as a cashier?

Interviewers may ask this question to see if you have experience in other roles that are similar to cashier. This can help them understand your career path and how you might fit into the company culture. When answering, think about which roles you’ve held before or what skills you use as a cashier that you also use in another role.

Example: “As a Target Cashier, I understand that my role is to provide excellent customer service and ensure the smooth operation of the checkout process. However, I also recognize that my job goes beyond just ringing up purchases. As a cashier, I am responsible for maintaining an organized workspace, ensuring accuracy in transactions, and providing helpful advice to customers when needed.

In addition, I have experience with other roles within the store such as stocking shelves and assisting customers on the sales floor. These experiences have given me a better understanding of how the entire store operates and how each role contributes to its success. This knowledge has enabled me to be more efficient and effective at my job as a cashier. Finally, I am comfortable using technology and can quickly learn new systems if necessary.”

15. What do you think is the most important skill for a cashier to have?

Interviewers ask this question to see if you have the skills they’re looking for in a cashier. They want someone who is friendly, organized and has good customer service skills. When answering this question, think about what skills you have that would be beneficial to a cashier.

Example: “I believe the most important skill for a cashier to have is excellent customer service. As a cashier, you are often the first person customers interact with when they enter the store and it’s essential that you make them feel welcome and appreciated. This means being friendly, helpful, and patient while assisting customers with their purchases. It also involves having a good understanding of the products and services offered in the store so that you can provide accurate information and advice to customers. Finally, it’s important to be able to handle transactions quickly and accurately to ensure that customers don’t have to wait too long or experience any issues. I pride myself on my ability to provide top-notch customer service and I’m confident that I would be an asset to your team as a Target Cashier.”

16. How often do you see yourself growing in this role?

Employers ask this question to see if you have a career plan. They want to know that you are looking for ways to grow in your role and develop professionally. When answering, think about what skills you would like to learn or how you could improve your performance. Explain that you are open to learning new things and developing your skills.

Example: “I am always looking for ways to grow and improve in any role I take on. As a Target Cashier, I believe that there are many opportunities for growth within the company. For example, I could learn more about customer service techniques, become familiar with new technology, or even develop my leadership skills by taking on additional responsibilities.

I also plan to stay up-to-date on industry trends and best practices, so that I can be an asset to the team. I understand how important it is to provide excellent customer service, and I’m committed to doing whatever it takes to ensure that our customers have a positive experience every time they come into the store.”

17. There is a line of customers and you are busy processing their orders, but a customer wants to check out without waiting in line. What would you do?

This question is designed to assess your customer service skills and ability to prioritize tasks. Your answer should show that you value the needs of customers over other responsibilities, such as completing orders in a timely manner.

Example: “If a customer wants to check out without waiting in line, I would first explain the store policy that customers must wait their turn. However, I understand if they are in a hurry and need to get through quickly. In this situation, I would offer to help them as soon as possible while still attending to other customers in line.

I would also take into account any special circumstances or needs of the customer. If they have an infant with them, for example, I would prioritize them over others in line so they can leave quickly. This way, I am able to provide excellent customer service while keeping the checkout process running smoothly.”

18. How do you handle difficult situations with customers?

Interviewers may ask this question to assess your customer service skills. They want to know how you react when a customer is upset or angry and how you can resolve the situation. In your answer, explain what steps you take to calm customers down and help them feel more comfortable.

Example: “I understand that difficult situations with customers can arise in any job, especially as a cashier. When I encounter a customer who is having difficulty or expressing frustration, my first priority is to remain calm and professional. I like to start by listening carefully to the customer’s concerns and then responding in an understanding manner. I strive to be patient and empathetic while also being firm about store policies. If necessary, I will involve a manager or supervisor to help resolve the situation. Above all, I believe it is important to stay positive and maintain a friendly attitude towards the customer. This helps to ensure that they leave feeling satisfied with their experience.”

19. What methods would you use to ensure accuracy when counting the change back to a customer?

This question can help the interviewer determine how you ensure accuracy when working with cash and coins. Use examples from your experience to highlight your attention to detail, organizational skills and ability to work independently.

Example: “When counting back change to a customer, accuracy is of the utmost importance. I understand that it’s essential for customers to receive the exact amount of change they are owed and trust in their cashier. To ensure accuracy when counting back change, I would always double-check my calculations with a calculator or other tool before handing over the money. I also make sure to count out the change slowly and clearly so that both myself and the customer can keep track of what has been given. Finally, if there is any discrepancy between the customer’s expected change and what I have counted out, I will take the time to recount the change until we both agree on the correct amount.”

20. Describe your experience handling cash and credit card payments.

This question can help the interviewer determine your experience with handling cash and credit card payments. Use examples from previous work experiences to highlight your skills, such as how you organized cash and credit card transactions and how you handled customer concerns.

Example: “I have extensive experience handling cash and credit card payments. I worked as a Target Cashier for three years, where I was responsible for accurately processing customer transactions. During my time there, I developed an efficient system to quickly process payments while maintaining accuracy. I also learned how to troubleshoot any issues that arose with the payment systems.

In addition, I am very familiar with the different types of payment methods accepted at Target stores, including debit cards, credit cards, and gift cards. I have been trained on the proper procedures for accepting each type of payment, ensuring that all customers receive accurate change and receipts. Finally, I am well-versed in the store’s return policy and can answer questions from customers about refunds or exchanges.”

21. Do you have any experience dealing with returns and exchanges?

This question can help the interviewer determine your experience with customer service and how you handle challenging situations. Use examples from previous work experiences to highlight your problem-solving skills, communication abilities and attention to detail.

Example: “Yes, I do have experience dealing with returns and exchanges. During my time as a Target Cashier, I handled all types of returns and exchanges in an efficient and professional manner. I was always able to provide customers with the best possible solution for their return or exchange needs. I also had to stay up-to-date on any changes to store policies regarding returns and exchanges so that I could properly inform customers. My experience has taught me how to handle difficult customer situations while still providing excellent service. I am confident that I can bring this same level of expertise to your team.”

22. Are you comfortable using technology such as scanners and printers?

The interviewer may ask you a question like this to determine your comfort level with technology and how well you can use it. If you have experience using these types of machines, explain what type of scanner or printer you used in the past and describe any specific skills you have that make you more comfortable using them.

Example: “Yes, I am comfortable using technology such as scanners and printers. During my time working as a Target Cashier, I have become adept at scanning items quickly and accurately. I also understand how to use the printer to print out receipts for customers. In addition, I am familiar with troubleshooting any technical issues that may arise while using these devices.”

23. Are there any specific challenges you think cashiers may face in this role?

Interviewers may ask this question to see if you have experience with common challenges in the role. They want to know that you can overcome these challenges and perform well despite them. In your answer, explain a challenge you’ve faced as a cashier and how you overcame it.

Example: “Yes, there are a few challenges that cashiers may face in this role. The first challenge is providing excellent customer service while handling multiple customers at the same time. As a Target Cashier, it’s important to be able to multitask and provide each customer with an efficient and friendly experience. Another challenge is staying up-to-date on all of the store policies and procedures. It’s important for cashiers to have a good understanding of how to properly handle returns, discounts, and other transactions. Finally, accuracy is key when it comes to counting money and ensuring that the correct amount is given back to the customer.

I’m confident that I can meet these challenges as a Target Cashier. During my previous employment, I was commended for my ability to multitask and provide exceptional customer service. I also have a strong knowledge of store policies and procedures, and I am very detail-oriented when it comes to counting money. With my skills and experience, I believe I would make an excellent addition to your team.”

24. How do you maintain efficiency during shifts?

Interviewers may ask this question to learn about your work ethic and how you handle busy shifts. They want to know that you can stay focused on the task at hand, even when there are long lines of customers waiting to check out. In your answer, explain a few strategies you use to maintain focus during your shift.

Example: “I understand the importance of maintaining efficiency during shifts as a Target Cashier. I have developed several strategies to ensure that my cashiering duties are completed in an efficient and timely manner.

Firstly, I make sure to be organized by having all necessary items ready before each shift starts. This includes making sure the register is stocked with change, ensuring the receipt paper is loaded, and familiarizing myself with any new products or promotions.

Secondly, I strive to provide excellent customer service while still being mindful of time. I greet customers warmly and answer any questions they may have. I also take care to accurately scan items and double-check prices to avoid mistakes.

Lastly, I am proactive about staying on top of tasks throughout my shift. I keep track of how many customers I’ve served and adjust my speed accordingly. I also pay attention to the line forming behind me so that I can call for additional help if needed.”

25. What strategies do you use to stay organized throughout the day?

Target cashiers often work in busy environments, so employers ask this question to make sure you have strategies for staying organized and focused on your tasks. When answering this question, explain a few methods that help you stay on top of things.

Example: “I use a variety of strategies to stay organized throughout the day as a Target Cashier. First, I make sure that my workspace is always neat and tidy so that I can quickly locate items when needed. Secondly, I create an efficient system for scanning items and entering customer information into the register. This helps me move customers through the line quickly and efficiently. Finally, I take regular breaks throughout the day to ensure that I am staying focused and productive. Taking these short breaks allows me to recharge and come back to work with a fresh perspective. These strategies have helped me become an effective cashier at Target and I look forward to continuing to utilize them in this new position.”