Career Development

What Does a Team Manager Do?

Find out what a team manager does, how to get this job, and what it takes to succeed as a team manager.

Team managers are responsible for overseeing the work of their team. They commonly act as a liaison between their team and upper management, ensuring that everyone is on the same page with regard to company goals and objectives.

Team managers may also be tasked with managing the day-to-day operations of their team. This might include scheduling shifts or assigning tasks to individual members, providing feedback, resolving conflicts, etc.

Team Manager Job Duties

A team manager typically has a wide range of responsibilities, which can include:

  • Choosing the team’s lineup based on player performance, team chemistry, and other factors
  • Building and maintaining relationships with team sponsors, including designing promotions that promote their products or services
  • Managing the team’s finances and accounting activities to ensure compliance with league rules
  • Overseeing travel arrangements for team road trips and arranging travel accommodations for away games
  • Communicating with team owners about issues that arise during the season
  • Coordinating with the team’s coaching staff to ensure that players are meeting their training and practice requirements
  • Meeting with league officials to discuss rules changes and other issues related to the league’s operation
  • Providing support to players on the team by arranging accommodations, coordinating events, and booking flights and hotels
  • Coordinating with the team’s marketing department to design promotions to build excitement around upcoming games

Team Manager Salary & Outlook

Team managers’ salaries vary depending on their level of education, years of experience, and the size and industry of the company. They may also earn additional compensation in the form of bonuses or commissions.

  • Median Annual Salary: $52,500 ($25.24/hour)
  • Top 10% Annual Salary: $85,000 ($40.87/hour)

The employment of team managers is expected to decline over the next decade.

Employment growth for human resources managers will be limited because many organizations already have human resources departments and are unlikely to hire additional managers. In addition, automation and technology may reduce the need for human resources managers in some cases.

Team Manager Job Requirements

A number of qualifications are necessary to become a team manager. They may include:

Education: A team manager typically needs a high school diploma or GED certificate. Some employers prefer an associate’s or bachelor’s degree in a related field, such as business administration or sports management.

Training & Experience: Team managers typically receive on-the-job training. This training may include learning the company’s policies and procedures, as well as the products and services they offer. They may also receive training in the use of the company’s computer systems and software.

Certifications & Licenses: Some employers may require team managers to have specific certifications. These certifications show that a professional has the knowledge and experience to manage a team effectively.

Team Manager Skills

Team managers need the following skills in order to be successful:

Leadership: Leadership skills can help team managers build and maintain a productive team. As a team manager, you can use your leadership skills to motivate your team, encourage them to work together and help them achieve their goals. You can also use leadership skills to delegate tasks, provide feedback and hold regular meetings with your team.

Communication: Communication is another skill that team managers can benefit from having. As a team manager, you may be required to communicate with employees from other departments, such as human resources, marketing and sales. You may also be required to communicate with employees who work remotely. It’s important to be able to communicate effectively in person and through written correspondence.

Problem-solving: Problem-solving skills are necessary for team managers, as they often need to find solutions to challenges their teams face. For example, if a team member is absent, a team manager might need to find a replacement or adjust the work schedule to ensure the team continues to function smoothly. Similarly, if a team member is having difficulty completing a task, a team manager might need to step in and help them find a solution.

Time management: Time management is another skill that team managers can use to be successful in their careers. This is because team managers often have many responsibilities and tasks to complete each day. Having strong time management skills can help them organize their work schedule and prioritize their tasks to ensure they complete everything on time.

Organization: Organization is another skill that can be beneficial for team managers. As a team manager, you may be responsible for scheduling meetings, planning events and managing employee schedules. Having strong organizational skills can help you be more efficient in your role and help you complete your duties on time.

Team Manager Work Environment

The work environment for team managers varies depending on the type of organization they work for. For example, team managers in manufacturing or production environments may spend most of their time on the production floor, while team managers in office settings may spend most of their time in meetings or at their desks. In either case, team managers typically work a standard 40-hour week, although they may occasionally have to work overtime to meet deadlines or resolve problems. They may also travel to other locations, such as company headquarters or other branches, to attend meetings or training sessions.

Team Manager Trends

Here are three trends influencing how team managers work. Team managers will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace.

The Need for Better Communication Between Teams

The need for better communication between teams is a trend that is becoming increasingly important in today’s business world. This is because teams are often working on projects together, which requires good communication in order to be successful.

Team managers can utilize this trend by developing better communication skills themselves. This will allow them to better communicate with other teams and ensure that everyone is on the same page. In addition, team managers can also work to create an environment where communication is encouraged and supported.

More Focus on Diversity and Inclusion

As businesses become more globalized, the need for diversity and inclusion becomes even more important. This is because it allows companies to better understand and serve their customers from different cultures and backgrounds.

Team managers can capitalize on this trend by focusing on creating a culture of diversity and inclusion within their teams. This includes promoting employees who reflect the diversity of the customer base as well as creating a safe space for employees to express their opinions.

Greater Emphasis on Employee Engagement

Employee engagement has become a major focus for many businesses in recent years. This is because employers have realized that a disengaged workforce can lead to a number of problems, such as low productivity and high turnover rates.

As a team manager, you can help to promote employee engagement by creating a positive workplace environment where employees feel valued and appreciated. You can also encourage team members to get involved in activities outside of work, such as volunteering or sports, which can help to keep them motivated and happy.

How to Become a Team Manager

A career as a team manager can be rewarding in many ways. It offers the opportunity to work with a variety of people, help them reach their full potential, and see the results of your hard work pay off. However, it’s important to keep in mind that being a team manager is a big responsibility. You will be responsible for leading and managing a team, which means you need to have excellent communication skills, be able to motivate people, and have a clear vision for where you want the team to go.

In order to become a successful team manager, you need to be able to balance your workload effectively so that you are able to complete all of your tasks on time. You also need to be able to manage conflict between team members when necessary and provide constructive feedback when needed.

Advancement Prospects

As a team manager, you will be responsible for leading and motivating a team of employees to achieve common goals. In order to advance in your career, you will need to demonstrate strong leadership qualities and be able to effectively manage and communicate with your team. You will also need to have a good understanding of the business you are in and be able to make decisions that will benefit the team and the company as a whole. With experience, you may be promoted to a higher-level management position, such as director or vice president.

Team Manager Job Description Example

At [CompanyX], we’re looking for an experienced team manager to lead and oversee the day-to-day operations of our customer service team. The ideal candidate will have a proven track record of successfully managing and developing a team of customer service representatives. They will be responsible for ensuring that the team meets and exceeds all customer service KPIs, including first call resolution, customer satisfaction, and average handle time. Additionally, the team manager will be responsible for coaching and developing team members, as well as conducting regular team meetings.

Duties & Responsibilities

  • Understand the team’s goals and objectives, as well as the company’s vision and values
  • Help build a well-developed and high-performing team that works together collaboratively
  • Collaborate with the team to ensure the company is providing consistently excellent products and service, and that the environment is inviting and well-stocked
  • Set daily employee objectives and schedules to achieve and exceed company productivity and sales goals
  • Partner with senior manager to ensure quality customer service and supervise a team with diverse talents and responsibilities
  • Meet regularly with management to report and plan strategic plans for team objectives
  • Manage controllable expenses and supplies within approved budgets to achieve profitability targets
  • Fill in for senior management in their absence, managing budgets, and coordinating schedules, inventory, and supplies
  • Monitor customer and client satisfaction, and quality assurance, reporting any problems, accidents, unsafe conditions, or equipment trouble to management
  • Track performance and conduct employee reviews
  • Adhere to department policies and procedures
  • Assist employees with career development and goal setting

Required Skills and Qualifications

  • Bachelor’s degree in business, management, or related field
  • 3-5 years experience managing a team of 5-10 people
  • Proven ability to develop and motivate team members
  • Excellent communication, interpersonal, and leadership skills
  • Strong organizational and time-management skills
  • Ability to make decisions under pressure and handle multiple tasks simultaneously

Preferred Skills and Qualifications

  • Master’s degree in business, management, or related field
  • 5-7 years experience managing a team of 10+ people
  • Experience in the same or similar industry as the company
  • In-depth knowledge of the company’s products, services, and procedures
  • Familiarity with project management software, such as Asana or Trello


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