Telephone Triage Nurse Resume Example & Writing Guide
Use this Telephone Triage Nurse resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
Telephone triage nurses are responsible for answering incoming calls from patients, families, and other healthcare providers. They’re the first point of contact for many people who are seeking medical care, so it’s important that they can provide compassionate support while assessing the needs of each caller.
As a triage nurse, you’ll typically be tasked with gathering relevant information from callers and directing them to the appropriate department or provider. You may also provide guidance and support to patients who are traveling to a new city or country for treatment.
Here are some tips and an example to help you write a fantastic telephone triage nurse resume that hiring managers will love.
How to Write a Telephone Triage Nurse Resume
Here’s how to write a telephone triage nurse resume of your own.
Write Compelling Bullet Points
Bullet points are the most effective way to showcase your experience and qualifications. And when it comes to your bullet points, the more specific and detailed you can be, the better.
For example, rather than saying you “provided patient care,” you could say you “provided care for 15 patients with a variety of acute and chronic conditions during shift, prioritizing care for those with urgent needs and providing referrals for additional care for those with chronic conditions.”
The second bullet point is much more specific and provides more detail about what exactly you did and the types of patients you worked with.
Identify and Include Relevant Keywords
When you apply for a job as a telephone triage nurse, your resume is likely to go through an applicant tracking system (ATS). This program will scan your resume for certain keywords related to the position, like “telephone triage” or “patient care.” If your resume doesn’t include enough of the right terms, the ATS might automatically reject your application.
To increase your chances of landing an interview, use this list of commonly used telephone triage nurse keywords and phrases as a starting point:
- Telephone Triage
- Nursing
- Triage
- Healthcare
- Basic Life Support (BLS)
- Hospitals
- Healthcare Management
- Emergency Nursing
- Cardiopulmonary Resuscitation (CPR)
- Patient Safety
- Patient Education
- Acute Care
- Advanced Cardiac Life Support (ACLS)
- Inpatient Care
- Electronic Medical Record (EMR)
- Medication Administration
- Patient Advocacy
- Nursing Education
- Phlebotomy
- Patient Assessment
- Acute Care Nursing
- Hospice Care
- Clinical Research
- Oncology
- Home Care
- IV Therapy
- Cancer
- Cancer Care
- Telemedicine
- Customer Service