Resume

Teller Resume Example & Writing Guide

Use this Teller resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

If you have a knack for interacting with others, enjoy solving problems, and thrive in a fast-paced environment, you might be well suited for a career as a teller. As a teller, you’ll be responsible for providing customers with information, cash, and other services related to their accounts. It’s an entry-level role that offers plenty of room for growth and experience building—and it can be a great place to start if you’re looking to break into the financial services industry.

Here are some tips and an example resume to help you write a compelling teller resume that will get you noticed by hiring managers.

Michael Garcia
Houston, TX | (123) 456-7891 | [email protected]
Summary

Energetic and customer-focused teller with more than 10 years of experience in the banking and financial industry. Proven track record of providing world-class customer service and developing long-lasting relationships with clients. Excels at providing solutions to problems and maintaining a positive attitude under pressure.

Education
James Madison High School Jun '08
High School Diploma
Experience
Company A, Teller Jan '17 – Current
  • Managed the daily operations of a branch, including hiring and training new team members.
  • Provided customers with exceptional customer service by listening to their needs and providing solutions that meet those needs.
  • Ensured compliance with all company policies and procedures as well as regulatory requirements in order to maintain the bank’s license to operate within each state where we do business.
  • Maintained knowledge of products/services available through our branches and provided information on these products/services when requested by customers or prospective customers.
  • Assisted management in maintaining overall operational efficiency of the branch by identifying opportunities for improvement and implementing changes based on findings.
Company B, Teller Jan '12 – Dec '16
  • Provided customers with a variety of financial services, including checking and savings accounts, loans, credit cards and mortgages
  • Exhibited excellent customer service skills by greeting customers upon entering the branch location
  • Maintained an accurate balance sheet for all transactions conducted at the teller window
  • Operated within company policies to ensure compliance with federal regulations
  • Answered questions about products and services offered by the bank’s lending department
Company C, Bank Clerk Jan '09 – Dec '11
  • Maintained records of all transactions and ensured accuracy of data.
  • Prepared daily reports of all transactions and submitted to the manager.
  • Assisted customers with their banking needs and resolved any issues or complaints.
Certifications
  • Certified Teller
  • Certified Member of the American Bankers Association
Skills

Industry Knowledge: Personal Banking, Commercial Banking, Customer Service, Credit Cards, Retirement Planning, Mortgage Loans, Savings Accounts, Checking Accounts, Student Loans, Investments, Insurance, Loans, Mortgages
Technical Skills: Microsoft Office Suite, Typing, MS Windows, EPIC, Cerner, Meditech, McKesson, Allscripts, Quickbooks, Salesforce
Soft Skills: Collaboration, Teamwork, Problem-Solving, Attention to Detail, Communication

How to Write a Teller Resume

Here’s how to write a teller resume of your own.

Write Compelling Bullet Points

Bullet points are the most important part of your resume because they’re the only thing hiring managers will read. So it’s crucial that you use them to your advantage by crafting clear, concise bullet points that highlight your experience and qualifications.

The best way to do this is to focus on the results of your work. So rather than saying you “managed bank accounts,” you could say you “managed bank accounts for $10M hedge fund, ensuring proper cash flow and preventing overdrafts during market downturns.”

The second bullet point is much stronger because it provides more detail about what exactly you did and the results of your work. It also provides a specific number to demonstrate the scale of the project.

Related: What Is a Teller? How to Become One

Identify and Include Relevant Keywords

Applicant tracking systems (ATS) are used by many companies to help manage the influx of resumes they receive. These programs scan each resume for specific keywords related to the job opening. If your resume doesn’t include enough of the right keywords, the ATS might filter out your application.

One way to make sure your resume makes it past the ATS is to include relevant keywords throughout all sections of your document. You can find a list of common teller keywords below, but make sure to add in other terms that are specific to the job you’re applying for:

  • Banking
  • Credit
  • Customer Service
  • Cash Handling
  • Teamwork
  • Time Management
  • Social Media
  • Risk Management
  • Microsoft Access
  • Financial Services
  • Sales
  • Communication
  • Customer Satisfaction
  • Public Speaking
  • Team Leadership
  • Leadership
  • Organization Skills
  • Phone Etiquette
  • Problem Solving
  • Data Entry
  • Retail Banking
  • Credit Analysis
  • Account Management
  • Mortgage Lending
  • Risk Assessment
  • Credit Risk
  • Cashiering
  • Mortgage Loans
  • Loan Origination
  • Deposit Taking

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