Resume

Travel Specialist Resume Example & Writing Guide

Use this Travel Specialist resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Travel agents are a unique breed of professionals with a unique set of skills and experience. They’re highly organized, detail-oriented, and great communicators—and they have a knack for making complicated travel arrangements seem simple. If you’re ready to make a career out of helping people book dream vacations, here are some tips and an example resume to help you write a travel specialist resume that hiring managers will love.

David Moore
Los Angeles, CA | (123) 456-7891 | [email protected]
Summary

Seasoned travel specialist with over 10 years of experience in the travel industry. Proven success in developing and managing travel programs, negotiating rates and contracts, and creating memorable customer experiences. Passionate about travel and looking for an opportunity to share my love of travel with others.

Education
San Francisco State University Jun '10
B.A. in Business Administration
Experience
Company A, Travel Specialist Jan '17 – Current
  • Created itineraries for clients based on their needs, wants and budget
  • Coordinated with travel agents to book flights, hotels, tours and other travel arrangements
  • Provided excellent customer service by responding promptly to emails/phone calls from customers
  • Assisted in the development of marketing materials such as brochures, web copy and social media posts
  • Maintained a high level of knowledge about current trends in the travel industry through ongoing training
Company B, Travel Specialist Jan '12 – Dec '16
  • Created itineraries for clients based on their travel preferences and budget, resulting in a 25% increase in client satisfaction
  • Assisted international travelers with navigating the US customs process by providing tips and advice
  • Managed social media accounts to promote company’s services and maintain brand image
  • Maintained professional appearance at all times while representing the company as its face to customers
  • Answered customer questions via email, phone calls and social media platforms (Facebook, Twitter)
Company C, Travel Agent Jan '09 – Dec '11
  • Arranged travel for both individuals and groups, domestic and international, in accordance with their preferences and budget.
  • Provided expert guidance on planning itineraries, finding the best deals on transportation and accommodations, and other aspects of travel.
  • Assisted customers with making changes to their travel plans, such as changes to their itinerary or accommodations, in a timely and efficient manner.
Certifications
  • Certified Travel Agent
  • Certified Cruise Specialist
  • Certified Sandals Specialist
Skills

Industry Knowledge: Vacation Planning, Tour Planning, Airfare Negotiations, Hotel Negotiations, Car Rental Negotiations
Technical Skills: Microsoft Office Suite, Google Docs, Adobe Acrobat
Soft Skills: Communication, Customer Service, Time Management, Negotiation, Conflict Resolution

How to Write a Travel Specialist Resume

Here’s how to write a travel specialist resume of your own.

Write Compelling Bullet Points

Bullet points are the most important part of your resume because they’re the first thing recruiters will see. And they’re the best way to showcase your experience and qualifications.

But many job seekers make the mistake of using generic bullet points that don’t really tell a story or provide any context about their experience.

Instead, you should use your bullet points to tell a story about your experience. And that story should be about how you helped a client or company achieve a specific goal or outcome.

For example, rather than saying you “managed travel for 20+ employees,” you could say you “managed travel for 20+ employees, reducing travel costs by 15% while increasing employee satisfaction by 10%.”

The second bullet point paints a much clearer picture of what you did and the results of your work. And it also provides specific numbers to demonstrate your impact.

Identify and Include Relevant Keywords

When you apply for a travel specialist role, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. ATS programs look for keywords that are commonly used in travel specialist job postings, like “travel planning” or “destination management.” If your resume doesn’t include enough of the right terms, the ATS might disqualify you from further consideration.

To make sure your resume makes it past the ATS, use this list of common travel specialist keywords as a starting point:

  • Travel
  • Tourism
  • Travel Management
  • Tourism Management
  • Tourism Economics
  • Flight Booking
  • Travel Industry
  • Airline Reservation
  • Hotel Management
  • Event Management
  • Tourism Marketing
  • Event Planning
  • International Relations
  • Time Management
  • Social Media
  • Airlines
  • Hotel Booking
  • Customer Service
  • Inventory Management
  • Sales
  • Social Media Marketing
  • Facebook
  • Public Relations
  • Marketing
  • Negotiation
  • Business Strategy
  • Microsoft Access
  • Marketing Strategy
  • Research
  • Teamwork

Showcase Your Technical Skills

As a travel specialist, you need to be proficient in a variety of software programs and systems in order to do your job effectively. This might include booking systems, customer relationship management (CRM) software, and accounting software. Additionally, you need to be able to use technology to communicate with other members of the travel team, including agents and tour operators.

Some of the programs and systems that travel specialists are typically expected to be proficient in include: Sabre, Amadeus, Galileo, Worldspan, and Travelport.

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