20 Tuesday Morning Interview Questions and Answers

When it comes to company specific interview questions, Tuesday Morning Corporation is no exception. As an upscale, deep-discount retailer specializing in domestic and international, Tuesday Morning Corporation relies heavily on customer service and satisfaction. As such, interview questions for Tuesday Morning Corporation will focus on your customer service skills, as well as your knowledge of the company’s products and services.

To help you prepare for your interview, we’ve compiled a list of sample questions and answers that you can use to practice your responses. With a little preparation, you’ll be able to ace your Tuesday Morning Corporation interview and land the job you want.

Tuesday Morning Interview Process

The interview process at Tuesday Morning can vary depending on the position you are applying for. For entry-level positions, the process is usually fairly quick and easy. You may be asked basic questions about your availability and previous work experience. For more senior positions, the process may be a bit more extensive, with multiple interviews with different members of the management team. Overall, the interview process is generally positive, though some applicants have found it to be unprofessional or disorganized.

1. What do you know about Tuesday Morning’s products and services?

Interviewers ask this question to see if you have done your research on the company. They want to know that you are genuinely interested in working for their organization and that you’re not just applying because you need a job. Before your interview, read through Tuesday Morning’s website or any other materials they provide about the company. If you can, visit one of their stores to get an idea of what it’s like to shop there.

Example: “I’ve been shopping at Tuesday Morning since I was a teenager. My mom would take me with her when she went shopping, and we’d always find something fun to buy. I love the variety of products you offer, from home decor to clothing. I also really appreciate how competitively priced everything is.”

2. Tell us why you want to work at Tuesday Morning.

This question is a great way for employers to learn more about your interest in the company and how you can contribute to its success. Before your interview, research Tuesday Morning’s mission statement and values so that you can relate them back to your own career goals.

Example: “I’ve always been drawn to Tuesday Morning because of its unique products and competitive prices. I think my customer service skills would be an asset to the team as I love helping customers find exactly what they’re looking for. I also feel like my organizational abilities could help streamline processes within the company.”

3. Do you have the ability to sell expensive items for less money than what a customer would find elsewhere?

This question is a test of your sales skills and ability to negotiate prices with vendors. It’s important that you can answer this question honestly, as it will show the interviewer how well you understand the company’s business model.

Example: “I have experience selling high-end items for less than what customers would find at other stores. I’ve done this by finding ways to reduce costs on shipping or packaging materials, which has allowed me to pass those savings onto my customers.”

4. How much experience do you have working in retail?

Interviewers may ask this question to learn more about your retail experience and how it relates to the position you’re interviewing for. If you have little or no retail experience, consider sharing other work experiences that relate to customer service, sales or management.

Example: “I’ve worked in retail for five years now, starting as a cashier at a local department store before moving up to my current role as an assistant manager at a boutique clothing store. I enjoy working with customers and helping them find what they need while also offering suggestions on new products.”

5. How would you handle an unhappy customer?

This question is a great way to assess your customer service skills. Interviewers ask this question to see how you would handle an upset or angry customer and whether you have the ability to diffuse a situation. In your answer, try to show that you can be empathetic and use problem-solving skills to help customers find solutions to their problems.

Example: “I believe it’s important to listen to what the customer has to say and understand why they are unhappy. I also think it’s helpful to apologize for any inconvenience caused by our company. Once I’ve listened to them, I will do my best to solve their issue as quickly as possible. If there isn’t a solution I can offer right away, I will follow up with them once I have more information.”

6. Have you ever worked with discounted merchandise before?

Interviewers may ask this question to see if you have experience working with discounted merchandise. They want to make sure that you’re comfortable selling items at a discount and that you can help the company sell these products quickly. In your answer, explain how you feel about working with discounted goods and what strategies you use to sell them.

Example: “I’ve worked with discounted merchandise before, but I prefer not to work with it. When I’m selling an item for full price, I can give my customers all of the information they need to know about the product. However, when I’m selling a discounted item, I don’t have as much time to educate my customers on the product. Instead, I focus more on getting the sale completed so that we can move onto the next customer.”

7. Describe your management style.

This question is a great way to learn more about how you interact with your team and the type of leadership skills you have. When answering this question, it can be helpful to describe what makes you unique as a manager and how that has helped you succeed in previous roles.

Example: “I believe my management style is very collaborative. I like to make sure everyone on my team feels comfortable sharing their ideas and opinions. This helps me get feedback from my employees so I can better understand what they need to do their jobs well. It also allows them to feel heard and valued, which can help build trust and loyalty.”

8. How do you deal with difficult customers or co-workers?

This question can help interviewers understand how you handle conflict and challenging situations. Use examples from your previous experience to explain how you handled the situation, what you learned and how it helped you develop as a professional.

Example: “In my last position, I had a customer who was upset about an item they ordered that arrived damaged. They were very rude when speaking with me on the phone, but I remained calm and explained our return policy. The customer still wasn’t satisfied, so I offered to send them another item at no cost. This seemed to appease them, and we didn’t receive any more complaints after that.”

9. Can you tell me about a time when you had to solve a problem that was not straightforward. How did you approach the problem?

This question is a great way to assess your problem-solving skills. It also allows the interviewer to see how you approach challenges and what strategies you use to solve them.

Example: “I had a customer who was unhappy with their purchase, but they didn’t have a receipt. I asked for some information about the item so that we could look it up in our system. We found the item, and I offered to exchange it or give her store credit. She decided to take the store credit, and she left happy.”

10. What are some things that make someone a good sales associate?

This question is a great way to show your understanding of the company’s values and how you can contribute to them. When answering this question, it can be helpful to think about what makes you a good sales associate and how those skills could benefit Tuesday Morning Corporation.

Example: “I believe that someone who is a good sales associate has excellent communication skills, an eye for detail and a passion for helping others. I am always looking for ways to improve my customer service skills and make sure that every person who comes into our store leaves with exactly what they need.”

11. What is one of your weaknesses?

This question is a common one in interviews, and it’s important to be prepared with an answer. Employers ask this question because they want to learn more about you as a person and how your weaknesses might affect your ability to do the job. When answering this question, try to choose a weakness that isn’t too serious or something that would cause you to lose your job if you were hired.

Example: “I am very organized, but sometimes I get so focused on making sure everything is perfect that I forget to take care of myself. For example, I once worked through lunch without eating anything because I was trying to finish organizing my desk before leaving for the day.”

12. Tell me about a time you had to convince someone to change their mind, how did you go about it?

This question is a great way to assess your communication skills and how you can use them to persuade others. When answering this question, it’s important to highlight the steps you took to convince someone of something and what the outcome was.

Example: “In my previous role as an assistant manager at a retail store, I had to convince a customer that they were wrong about their complaint. The customer came into the store with a receipt in hand saying that we shorted them on one item. After looking over the receipt myself, I realized that the customer had purchased two items instead of three. I explained to the customer why there was only one item listed on the receipt and asked if they would like to purchase the third item. They agreed and left happy.”

13. Can you give an example of a situation where your leadership skills were tested?

This question is a great way to show your potential employer that you have the skills and abilities needed to be successful in this role. When answering, it can be helpful to think of a time when you had to step up as a leader or take on more responsibilities than usual.

Example: “In my last position, I was working with a team of five other employees. One day, one of our cashiers called out sick, leaving us short-staffed. My manager asked me if I could cover the cashier’s shift for the rest of the day. I agreed, and we worked together to find someone else who could fill in for the remainder of the day. We were able to find another employee who was willing to work an extra shift.”

14. When faced with two equally qualified candidates, how do you determine whom to hire?

Interviewers may ask this question to understand how you make decisions and what factors influence your choices. In your answer, explain the process you use to evaluate candidates and choose who to hire. Consider mentioning a specific example of when you had to make such a decision in the past.

Example: “When faced with two equally qualified candidates, I would first consider their personality and attitude. If one candidate seems more enthusiastic or eager to work for us, I would likely choose them over someone who seemed less interested. Second, I would look at each person’s experience. If both candidates have similar levels of experience, I would then look at their education level. I prefer to hire people with advanced degrees because they tend to be better employees.”

15. How can we motivate you on the job?

This question is a great way to learn more about the candidate’s personality and how they might fit into your company culture. It also helps you understand what motivates them, which can be helpful if you’re looking for someone who will work hard or help motivate others on their team.

Example: “I’m motivated by working with a team that has similar values as me. I want to work in an environment where we all support each other and are willing to go above and beyond to make sure our customers have a positive experience. I think it’s important to create a culture of positivity and collaboration so everyone feels like they belong.”

16. Which three words best describe your character?

This question is a way for the interviewer to get to know you better. They want to see if your character aligns with their company culture and values. When answering this question, be sure to choose words that are positive and show how you would fit in at Tuesday Morning Corporation.

Example: “I believe my three best characteristics are honesty, integrity and compassion. I am honest about what I can do and who I am. Integrity means doing the right thing even when no one is watching. Compassion means putting others’ needs before my own. These traits have helped me succeed in previous positions.”

17. If hired, what will be your strategy for dealing with hard to reach clients?

This question is a great way to assess your customer service skills. Interviewers want to know that you can handle difficult customers with tact and grace, while still maintaining the company’s brand image.

Example: “I have experience working in retail for many years now, so I understand how frustrating it can be when customers are rude or uncooperative. In my last position, I had a client who was very demanding and would often call me at home after hours to complain about something minor. I always remained calm and polite, even though he could be quite abrasive. Eventually, he realized that I wasn’t going to change my approach and stopped calling me as much.”

18. Are you able to stand up all day while working?

This question is a way for the interviewer to assess your physical stamina and overall health. If you have any medical conditions that may affect your ability to stand all day, be sure to mention them in your response.

Example: “I am able to stand up all day while working. I do have a minor back injury from my last job, but it’s not severe enough to prevent me from standing all day. I also take regular breaks throughout the day to stretch and walk around.”

19. What kind of communication style works well with you?

This question is a way for the interviewer to learn more about your personality and how you interact with others. Your answer should show that you are willing to adapt to different communication styles, but also express what kind of style works best for you.

Example: “I find that I work well in both one-on-one and group settings. In my previous position, I was often asked to lead meetings where we discussed new marketing strategies or sales goals. I enjoy being able to speak openly and honestly while still encouraging others to share their ideas. However, I also like working independently on projects and tasks because it allows me to focus and get things done.”

20. Are you willing to relocate if necessary?

If the position you’re interviewing for requires relocation, it’s important to be honest about your willingness to move. If you are not willing to relocate, consider applying for a different position within the company that is located in an area you would prefer.

Example: “I am open to relocating if necessary. I understand that moving can be difficult and expensive, but I’m confident that my skills and experience will make me a valuable asset to any team. I also have family members who live in this state, so I know I could rely on them for support during the transition.”