Resume

Unit Clerk Resume Example & Writing Guide

Use this Unit Clerk resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

If you’re passionate about helping others and have great attention to detail, you might be ready to make the jump into the world of customer service. As an employee in this role, you’ll be the first point of contact for your company’s clients, answering questions, resolving issues, and helping people find what they need.

As a new member of the team, it’s important to make a great first impression—and follow it up with many more great impressions after that. But how can you do that when you don’t have much experience? Follow these tips and resume example to write a fantastic clerk resume that hiring managers will love.

James Smith
New York City, NY | (123) 456-7891 | [email protected]
Summary

Driven and compassionate unit clerk with five years of experience in the medical field. Demonstrates a commitment to patient care through efficient and detail-oriented work. Skilled in managing patient flow, coordinating care, and maintaining medical records.

Education
Borough of Manhattan Community College Jun '10
A.A.S. in Health Information Management
Experience
Company A, Unit Clerk Jan '17 – Current
  • Assisted with the collection of patient data, vital signs and medical history to ensure accuracy in EMR system.
  • Provided clerical support for physicians by copying documents, faxing information as needed and maintaining confidentiality at all times.
  • Maintained a clean work environment by keeping areas organized and tidy while following infection control procedures when appropriate.
  • Performed other duties as assigned such as preparing rooms for patients, delivering messages within the hospital or assisting with special projects/events as needed.
  • Followed safety policies and procedures including but not limited to proper lifting techniques, hand hygiene practices and fire safety awareness.
Company B, Unit Clerk Jan '12 – Dec '16
  • Assisted in the implementation of a new computer system that improved patient care and increased efficiency by 40%
  • Ensured all medical equipment was properly calibrated before use, reducing risk to patients and staff
  • Maintained inventory of supplies and materials needed for daily operations (e.g., bandages, gauze)
  • Prepared sterile instruments prior to surgery according to protocol guidelines
  • Followed infection control procedures as outlined by OSHA standards and HIPAA regulations
Company C, Unit Secretary Jan '09 – Dec '11
  • Maintained medical records and patient files, ensuring that all information was up to date and accurate.
  • Scheduled appointments and surgeries, and coordinated with other departments to ensure that all necessary tests and procedures were completed in a timely manner.
  • Acted as a liaison between the nursing staff and other departments, relaying information and ensuring that everyone was on the same page.
Skills

Industry Knowledge: Medical Terminology, Lab Testing, Code of Ethics, HIPAA, Infection Control
Technical Skills: Microsoft Office Suite, QuickBooks, Google Docs, Online Scheduling
Soft Skills: Communication, Teamwork, Time Management

How to Write a Unit Clerk Resume

Here’s how to write a unit clerk resume of your own.

Write Compelling Bullet Points

When you’re writing bullet points, it can be tempting to just list your responsibilities. But that’s not enough to make a hiring manager take notice. Instead, you should use your bullet points to demonstrate how you contributed to the company and helped achieve its goals.

For example, rather than saying you “managed inventory for warehouse,” you could say you “managed inventory for warehouse, reducing inventory by 15% and contributing to company’s record-breaking year in sales.”

The second bullet point paints a clear picture of what you did and how it helped the company. And it provides a quantifiable result—15% reduction in inventory—which is always a good thing!

Identify and Include Relevant Keywords

Chances are that when you apply for a clerk role, your resume will be scanned by an applicant tracking system (ATS) for certain keywords. This system looks for specific terms related to the position, like “clerical skills” or “data entry” in order to determine whether you have the necessary skills and experience for the job. If your resume does not have enough of the right keywords, your application might not make it past the initial screening process.

In order to increase your chances of getting an interview, you should use keywords in your resume and cover letter. You can find a list of common clerk resume keywords below:

  • Healthcare
  • Nursing
  • Hospitals
  • Basic Life Support (BLS)
  • Electronic Medical Record (EMR)
  • Patient Safety
  • U.S. Health Insurance Portability and Accountability Act (HIPAA)
  • Medicine
  • Public Health
  • Cardiopulmonary Resuscitation (CPR)
  • Advanced Cardiac Life Support (ACLS)
  • Patient Care
  • Medical Records
  • Microsoft Access
  • Health Education
  • Public Speaking
  • Data Entry
  • Time Management
  • Teamwork
  • Social Media
  • Administrative Assistance
  • Customer Service
  • Medical Billing
  • Medical Records Review
  • Laboratory Work
  • Research
  • Cancer
  • Oncology
  • Community Outreach
  • Can Do Approach

Showcase Your Technical Skills

Unit clerks use a variety of software programs to complete their work, so it’s important to list any relevant technical skills you have. Programs like Microsoft Office Suite (Excel, Word, PowerPoint), Google Suite (Gmail, Docs, Drive, Calendar), and social media platforms like LinkedIn and Twitter are all commonly used by unit clerks. Additionally, unit clerks may be called on to use specific software programs relevant to their industry, so it’s important to be familiar with as many programs as possible.

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