20 Unite Us Interview Questions and Answers

Unite Us is a social care coordination platform that connects health and social service providers to one another and to the people they serve. They believe that by working together, they can provide better care for everyone.

If you’re interviewing for a job at Unite Us, you can expect to be asked a variety of questions about your qualifications, work history, and availability. In this guide, we’ve assembled a list of Unite Us interview questions and answers to help you prepare for your interview.

Unite Us Interview Process

The interview process at Unite Us is generally quick and easy. Most candidates report having a phone screening followed by two additional interviews. The questions asked are typically fairly straightforward, and there is usually time at the end of each interview to ask questions. Overall, candidates report having a positive experience with the interview process at Unite Us.

1. What do you know about Unite Us?

This question is a great way for the interviewer to see how much you know about their organization. It’s important that you do your research before going into an interview, and this is one of the best ways to show that you’re prepared. In your answer, try to include some information that you learned from the job listing or other sources.

Example: “I’ve been following Unite Us since I was in high school. I remember reading about them when they first started out and have followed their progress ever since. I’m so excited to be able to work with such an amazing organization. I also read through the job description and found out that you are looking for someone who can help grow the company’s social media presence. That’s something I am very passionate about.”

2. Why are you interested in working at a startup?

This question can help the interviewer get to know you better and understand your motivations for applying. It’s important to be honest in your answer, but it can also be helpful to highlight any skills or experiences that make you a good fit for this role.

Example: “I’m interested in working at Unite Us because I believe in its mission of bringing people together through technology. I’ve worked with startups before, and I find them to be more collaborative than larger companies. In my last position, I helped develop an app that brought people together based on their interests. This experience has made me passionate about using tech to bring people closer.”

3. Tell me about your experience with the sales process.

The sales process is an important part of working in customer service. The interviewer may ask this question to learn more about your experience with selling products and services to customers. Use examples from previous work experiences to highlight your skills, knowledge and abilities when it comes to the sales process.

Example: “In my last position as a customer service representative for a software company, I was responsible for helping clients understand how our product could benefit their business. I would first listen to what they needed and then explain how our software could help them achieve those goals. If they were interested, I would walk them through the purchasing process and answer any questions they had along the way.”

4. Do you have any experience with customer success?

Customer success is a key part of working in customer service. Employers ask this question to see if you have any experience with the role and how it relates to their company’s mission. Use your answer to explain what customer success means to you and share an example of when you helped a customer succeed.

Example: “Customer success is about helping customers achieve their goals, whether that be using our product or finding answers to their questions. In my last position, I had a lot of experience with customer success because I was the only customer support representative on staff. When I first started, I didn’t know much about the products we sold, but I learned as much as I could so I could help customers more effectively.”

5. Describe a time when you had to prioritize multiple projects, how did you decide what came first?

This question can help the interviewer understand how you prioritize your work and what steps you take to ensure that you complete projects on time. Use examples from previous experiences where you had multiple tasks to complete, but only a limited amount of time in which to do so.

Example: “In my last role as an event planner, I often had several events going on at once. For example, I would have one event taking place during the day while another was happening later in the evening. In these situations, I would first look at the timeline for each event and decide which tasks needed to be completed first. Then, I would assign those tasks to team members based on their availability.”

6. How would you handle an unhappy client?

Unite Us is a customer service company, so it’s important that you have experience handling unhappy customers. This question can help the interviewer determine how you would handle this situation and if you’ve ever had to do so in the past.

Example: “I once worked for a small business where I was the only customer service representative. One day, a client called me upset because they didn’t receive their order on time. I apologized to them and told them we would send out another order free of charge. They were happy with my response and said they would continue to shop with us.”

7. What is your favorite thing about living in New York City?

This question is a great way to learn more about your potential future colleagues. It also helps you show the interviewer that you are passionate about living in New York City and have experience with it. When answering this question, try to focus on something unique or interesting about the city.

Example: “My favorite thing about living in New York City is how diverse it is. I love being able to walk down the street and hear people speaking different languages. I think it’s so cool that there are so many cultures all in one place. I’ve always been fascinated by other countries and cultures, so I really enjoy learning about them when I see someone from another country.”

8. Have you ever worked for a company that was expanding its market reach?

This question can help the interviewer understand your experience with working in a fast-paced environment. Use examples from previous work experiences to highlight how you handled similar situations and helped your company succeed.

Example: “In my last role, I worked for an advertising agency that was expanding its client base. We were tasked with finding new clients while also maintaining our current ones. To do this, we had to create more effective marketing strategies that would appeal to both existing and potential customers. I assisted in creating social media campaigns and content that would reach a wider audience. This led to us gaining several new clients within six months of implementing these changes.”

9. If hired, what would be your approach to introducing our product to new communities?

This question is an opportunity to show your knowledge of Unite Us and how you would use it in the field. Your answer should include a few steps that you would take when introducing the product to new communities, including:

Identifying target audiences
Finding ways to reach those audiences
Explaining why Unite Us is beneficial for each audience
Example: “I would start by identifying key demographics within the community I’m working with. For example, if I was working with a school district, I would identify different age groups and their interests. Then, I would find out what social media platforms they are using most often and create content specifically for them. This way, I can introduce Unite Us to people who are already interested in similar things.”

10. What does community engagement mean to you?

This question is an opportunity to show your understanding of the role and how you can contribute. Your answer should include a definition, examples from past experiences and what you enjoy about community engagement.

Example: “Community engagement means connecting with people in order to create meaningful relationships that lead to positive change. I believe it’s important to listen to others’ opinions and concerns so we can find common ground and work together toward solutions. In my last position, I organized several events for the local library where we invited members of the community to share their thoughts on how they would like to see the library improve. We used this information to develop new programs and services.”

11. What does it take to succeed as a software engineer?

This question is a great way to show your knowledge of the role and how you can succeed in it. When answering, consider what skills or qualities you have that will help you be successful as a software engineer at Unite Us.

Example: “I think it takes someone who is highly organized and detail-oriented. I am always able to find solutions to problems by thinking through them logically and methodically. I also believe that communication is key when working with others on projects. I enjoy collaborating with my team members to solve complex issues.”

12. We work very collaboratively here and we want someone who can work well with others. What do you think makes you a good team player?

This question is an opportunity to show your interviewer that you have the ability to work well with others and are willing to do so. You can answer this question by describing a time when you worked well with others on a project or task.

Example: “I think one of my greatest strengths as a team player is my willingness to listen to other people’s ideas and opinions. I am always open to hearing what someone else has to say, even if it differs from my own opinion. This helps me learn more about different perspectives and how we can all work together to find solutions.”

13. What are some of your strengths?

This question is a great way to show the interviewer that you have self-awareness and can identify your own strengths. When answering this question, it’s important to be honest about what you’re good at and how those skills could benefit Unite Us.

Example: “I am very organized and detail-oriented, which helps me stay on top of my work. I also have excellent communication skills, so I’m able to clearly explain complex ideas to others. These skills are especially helpful when working with clients who may not understand our services or products.”

14. What were some of the biggest challenges you faced while working as a software engineer?

This question can help the interviewer get a better idea of your problem-solving skills and how you react to challenges. Your answer should show that you are willing to take on difficult tasks and learn from them.

Example: “The biggest challenge I faced as a software engineer was learning new programming languages. When I first started working, my company only used one language for all projects. However, after a few years, we began using multiple languages for different projects. This meant I had to spend time learning each language before starting any new projects. It took me about six months to fully understand each language, but now I am able to use multiple languages with ease.”

15. What would you say is your greatest weakness?

This question is a common one in interviews, and it’s often asked to see how you handle criticism. When answering this question, try to pick something that isn’t too negative or controversial. You can also use this as an opportunity to show your ability to learn from mistakes.

Example: “I would say my greatest weakness is that I’m sometimes too eager to get things done. This means that I sometimes work long hours without taking breaks, which can lead to me feeling burned out. In the past, I’ve learned to set time limits for myself so that I don’t overwork myself. I also make sure to take regular breaks throughout the day.”

16. Can you tell me about a time when you had to deal with an upset customer?

This question can help the interviewer understand how you handle conflict and stress. Use examples from your previous experience to show that you have good problem-solving skills, are able to remain calm under pressure and can work well with others.

Example: “In my last role as a customer service representative, I had an upset customer who was having trouble logging into their account. After listening to them describe their issue, I realized they were using the wrong password. Once I explained this to them, they understood what happened and thanked me for helping them resolve the issue.”

17. How do you stay up to date on the latest technology trends?

Technology is constantly changing, and Unite Us needs someone who can adapt to these changes. Your answer should show that you are willing to learn new things and keep up with the latest technology trends. You can mention a few resources you use to stay updated on what’s happening in the industry.

Example: “I have several subscriptions to tech blogs and newsletters. I also follow many of my favorite developers on social media. This allows me to see what they’re working on and how their projects are progressing. I try to attend at least one conference per year so I can meet other professionals and learn about the newest developments.”

18. Are you comfortable with traveling to meet clients?

Unite Us is a national company, so they may need you to travel for work. They want to make sure that you are comfortable with this and have experience doing it. If you do not have any experience traveling for work, you can talk about how you would handle the situation if it arose.

Example: “I am very comfortable with traveling for work. I’ve done it before in my previous job, and I really enjoy getting to see new places. It’s always exciting to meet new people and learn more about them. I think I’d be able to adjust quickly to being on the road.”

19. Give an example of a time when you had to make a decision without having all the information available, how did you go about making the decision?

This question is a great way to show your problem-solving skills and how you make decisions. It also shows the interviewer that you can be decisive when necessary.

Example: “In my previous role, I was responsible for managing our social media accounts. One day, we had scheduled a post on all of our channels about an upcoming event. However, before publishing it, one of my team members informed me that they were unable to attend the event due to illness. I immediately removed their name from the post and replaced it with another member of the team who could attend.”

20. What is your salary expectation?

This question is a common one in job interviews. Employers ask this to make sure you are within their budget for the position. Before your interview, research what other employees with similar experience earn at Unite Us. Use that information to come up with an appropriate salary expectation.

Example: “I am currently making $50,000 per year as a social media manager. I know that Unite Us has more resources than my current employer, so I would expect to be paid somewhere between $55,000 and $60,000.”