UPS Supervisor Resume Example & Writing Guide

Use this UPS Supervisor resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

As a supervisor, you’re the go-to person for your team members when they need guidance or direction. You set the tone for your department or area, so it’s important to be organized, efficient, and motivated. You also serve as a liaison between your employees and upper management, helping them to understand each other’s needs and expectations.

Whether you want to take your career to the next level or you’re just looking for a new job, writing a great supervisor resume is key to getting noticed by hiring managers. Here are some tips and an example resume to help you do just that.

Jennifer Thomas
New York City, NY | (123) 456-7891 | [email protected]

Seasoned supervisor with 10+ years of experience in the package delivery and logistics industry. Proven ability to manage teams, increase efficiency, and provide world-class customer service. Seeking a management role in a fast-paced and growing company.

Abraham Lincoln High School Jun '08
High School Diploma
Company A, UPS Supervisor Jan '17 – Current
  • Managed a team of 20+ employees to ensure that all daily tasks were completed in accordance with UPS policies and procedures.
  • Provided direction, coaching, and feedback to employees regarding job performance and adherence to safety standards.
  • Trained new hires on the company’s policies and procedures as well as basic job functions such as loading trucks, operating equipment, etc.
  • Maintained awareness of current business conditions by participating in regular meetings with management staff and reviewing financial reports regularly.
  • Assisted in developing departmental budgets for the upcoming fiscal year based upon projected sales volume and expenses associated with operations.
Company B, UPS Supervisor Jan '12 – Dec '16
  • Trained new hires on the UPS system, which improved efficiency by 25% over 2 months
  • Conducted quarterly performance reviews with each employee to ensure they were meeting company standards
  • Supervised a team of 10 employees and managed their schedules based on demand for services
  • Managed inventory levels and ordered necessary supplies as needed; reduced unnecessary spending by 15%
  • Maintained cleanliness in the warehouse area and ensured safety protocols were followed at all times
Company C, UPS Driver Jan '09 – Dec '11
  • Delivered packages and documents to customers in a timely manner according to the delivery schedule, adhering to all safety policies and procedures.
  • Carried out vehicle inspections following the proper procedure of the inspection checklist.
  • Maintained accountability for company assets within assigned route such as trucks, etc., or business area such as deliveries.

Industry Knowledge: Dispatching, Shipping, Receiving, Training, Inventory Management, Safety
Technical Skills: Microsoft Office Suite, SAP, JDEdwards, SAP Business Objects, Salesforce, NetSuite, Oracle
Soft Skills: Communication, Time Management, Problem Solving, Leadership, Teamwork, Negotiation, Conflict Resolution

How to Write a UPS Supervisor Resume

Here’s how to write a ups supervisor resume of your own.

Write Compelling Bullet Points

The best way to make your resume stand out is to use specific examples and numbers. So rather than saying you “managed inventory,” you could say that you “reduced inventory by 15% by implementing new inventory management system, resulting in increased customer satisfaction and reduced costs.”

The second bullet point is much stronger because it provides specific details about what you did, how you did it, and the results of your work.

Identify and Include Relevant Keywords

When you apply for a supervisor role, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. This system looks for certain terms related to the job like “supervision” and “management” in order to determine whether or not your skills are a match for the opening. If you don’t have enough relevant keywords on your resume, the ATS might discard your application.

To make sure this doesn’t happen, be sure to include keywords throughout all the sections of your resume. You can start by including them in the skills section, especially if you’re using a resume template. But don’t stop there—you can also add them into your work experience, education, and other sections.

Here are some of the most commonly used supervisor keywords:

  • Shipping
  • Warehouse Operations
  • Inventory Management
  • Logistics Management
  • Inventory Control
  • Operations Management
  • Team Leadership
  • Customer Service
  • Management
  • Supervisory Skills
  • Negotiation
  • Microsoft Access
  • Supply Chain Management
  • Leadership
  • SAP Products
  • Sales
  • Strategic Planning
  • Project Management
  • Customer Satisfaction
  • Team Building
  • Shipping & Receiving
  • Continuous Improvement
  • UPS Shipping
  • UPS
  • UPS Logistics
  • Transportation
  • Project Planning
  • Warehouse Management Systems
  • Management Information Systems (MIS)
  • Procurement

Showcase Your Technical Skills

UPS supervisors use a variety of technology to manage their work and ensure the smooth operation of their facility. They use computers to track package location and status, manage employee schedules, and process invoices. They also use handheld scanners to scan packages and print labels. Additionally, supervisors use a variety of software programs to manage their budget and forecast shipping needs.

So if you have experience with any of these programs, be sure to list them on your resume. And if you’re not familiar with them, now is the time to learn them!


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