Veterinary Receptionist Resume Example & Writing Guide
Use this Veterinary Receptionist resume example and guide to improve your career and write a powerful resume that will separate you from the competition.
Veterinary receptionists are the first point of contact for many clients, so it’s important to be able to put people at ease. You’ll need to be friendly and welcoming when answering phones and greeting clients, but also organized and efficient when scheduling appointments or taking payments.
Veterinary receptionists are usually tasked with scheduling appointments, answering phones, greeting clients, and providing basic information about the services offered by their clinic. It’s a job that requires exceptional customer service skills and attention to detail.
Here are some tips and an example resume to help you write a veterinary receptionist resume that hiring managers will love.
How to Write a Veterinary Receptionist Resume
Here’s how to write a veterinary receptionist resume of your own.
Write Compelling Bullet Points
When you’re writing bullet points, it can be tempting to simply list your responsibilities. But that’s not enough to make a strong impression. Instead, you should use your bullet points to demonstrate your value by using specific numbers, percentages, and examples.
For example, rather than saying you “answered phone calls and emails from clients,” you could say that you “answered 100 calls and emails from clients each day, resulting in a 95% satisfaction rate.”
The second bullet point is much stronger because it provides specific numbers and details about the nature of the work. It also includes a quantifiable result—a 95% satisfaction rate—which is always a good thing to include in your bullet points.
Identify and Include Relevant Keywords
When you apply for a veterinary receptionist role, your resume will likely be scanned by an applicant tracking system (ATS) for certain keywords. These programs search your resume for terms related to the position, like “veterinary medicine” or “animal care.” If your resume doesn’t have enough of the right keywords, the ATS might disqualify you from the pool of candidates.
To increase your chances of getting an interview, use this list of veterinary receptionist keywords as a starting point to help you add relevant terms to your resume:
- Veterinary Medicine
- Receptionist Duties
- Medicine
- Healthcare
- Customer Service
- Veterinary Technology
- Office Administration
- Medical Records
- Hospitals
- Phone Etiquette
- Electronic Medical Record (EMR)
- Appointment Scheduling
- Administrative Assistance
- Medical Terminology
- Data Entry
- Front Office
- Pet Care
- Microsoft Access
- Fax
- Customer Satisfaction
- Laboratory Work
- Teamwork
- Animals
- Small Animal Medicine
- Communication
- Pet Adoption
- Cardiopulmonary Resuscitation (CPR)
- Social Media
- Veterinary Surgeries
- Coding
Showcase Your Technical Skills
Veterinary receptionists are responsible for managing the front office and providing customer service to clients. They need to be proficient in a variety of programs and systems in order to do their job effectively. This might include experience with appointment scheduling software, client communication software, and financial software. Additionally, veterinary receptionists need to be familiar with veterinary terminology and procedures.