20 VIZIO Interview Questions and Answers

When it comes to interviews, preparation is key. And if you’re hoping to land a job at VIZIO, you’ll want to be prepared to answer some specific questions about the company and the role you’re applying for.

To help you out, we’ve compiled a list of some of the most common VIZIO interview questions, with sample answers to help guide you through your interview.

VIZIO Interview Process

The interview process at VIZIO can vary depending on the position you are applying for. Generally, there will be a phone screening with HR, followed by one or more interviews with managers, senior managers, and/or the VP of finance. The difficulty of the interviews will depend on the role you are applying for, but overall they are standard interviews. The process can take up to two weeks from HR to the second interview.

1. How would you handle a dissatisfied customer?

This question can help interviewers understand how you handle conflict and customer service. When answering, it can be helpful to mention a specific time when you helped resolve a customer’s issue or complaint.

Example: “I once had a customer who was upset because they thought their Smart TV wasn’t working properly. I asked them what the problem was and if they were able to fix it on their own. They said that they couldn’t figure out how to change the channel. I explained how to use the remote control and then asked if they needed any further assistance. The customer thanked me for my help and told me that everything was working fine.”

2. If hired, what are your short term and long term goals for this role?

This question is an opportunity to show your enthusiasm for the position and how you plan to contribute to VIZIO’s success. Your answer should include a few specific goals that align with the job description and company values.

Example: “I am excited about this role because I believe in the power of technology to improve our lives. My short-term goal is to learn as much as possible about VIZIO products, customer service standards and the best ways to support customers. In my first month on the job, I would like to create a training program for new hires so we can ensure all employees are well-trained and prepared to provide excellent customer service.”

3. What is the most challenging project that you have worked on? How did you overcome it?

This question can help the interviewer understand your problem-solving skills and how you overcome challenges. When answering this question, it can be helpful to describe a specific project that was challenging but also highlight what steps you took to solve the challenge.

Example: “The most challenging project I have worked on is when my previous employer wanted to create an app for their customers to use with our Smart TVs. We had to figure out how to integrate the app into the TV’s operating system without disrupting any of its other features. After some research, we found a way to do so by creating a separate menu where users could access the app.”

4. How do you stay up to date with new technologies?

This question can help the interviewer understand your passion for technology and how you use it to improve your work. Your answer should show that you are passionate about new technologies, but also that you know when they’re ready to be implemented into your work.

Example: “I love learning about new technologies because I find them so interesting. In my last role as a software developer, I was always looking for ways to implement new technologies into our current systems. For example, I found out about blockchain technology and started researching its potential uses in our company. After some research, I realized that blockchain could be used to store data securely, which would save us money on server costs.”

5. Tell us about a time when you had to learn something new quickly in order to complete an assignment or project.

This question can help the interviewer get a better idea of your ability to adapt and learn new things. Use this opportunity to showcase your problem-solving skills, creativity and willingness to take on challenges.

Example: “When I first started working as an IT specialist for my current company, I had to learn how to use several different types of software in order to complete my assignments. It was challenging at first, but I eventually got the hang of it and now feel comfortable using any type of software needed to complete my projects.”

6. Are there any areas where you wish you had more experience?

This question can help the interviewer determine if you have any areas of improvement. It also helps them see how you view your own skills and abilities. When answering this question, it’s important to be honest about what you’re lacking in while still showing that you’re eager to learn more.

Example: “I’ve been working as a sales associate for five years now, but I’m looking to expand my knowledge of customer service. I would love to work with a company that offers training or certification programs so I could improve my customer service skills.”

7. Can you describe your experience working as part of a team?

Teamwork is an important skill to have when working in a customer service role. Employers ask this question to make sure you understand the importance of teamwork and how it can benefit your job performance. Use your answer to explain that you are a team player who enjoys collaborating with others. Share examples of times you worked as part of a team to complete a project or solve a problem.

Example: “I am very comfortable working as part of a team. In my previous position, I was part of a five-person support team where we all shared our knowledge and experience to help customers. We also collaborated on projects and tasks to ensure everyone got ample practice using their skills. For example, one day I had a lot of calls to handle so I asked my teammates if they could cover for me while I took a quick break. They were happy to help.”

8. Have you ever been in a situation where you had to work with a difficult teammate?

This question can help interviewers understand how you work with others and your ability to resolve conflict. When answering, it can be helpful to mention a specific situation where you worked with a difficult teammate and the steps you took to improve the relationship or solve the problem.

Example: “In my last role as an IT specialist, I had a coworker who was very critical of my work. This made me feel like I wasn’t doing my job well enough, but after talking with her about her concerns, we were able to come up with solutions that helped us both do our jobs more effectively.”

9. Why do you want to work at VIZIO?

This question can help the interviewer get to know you better and understand why you are a good fit for their company. When answering this question, it can be helpful to mention something specific about VIZIO that interests you or what drew you to apply for the position.

Example: “I want to work at VIZIO because I am passionate about technology and innovation. I have been following your company for years now, and I love how you create products that make our lives easier while also looking stylish in our homes. I think my skills as an IT professional would be a great addition to your team.”

10. What is the most important thing to remember when trying to be innovative?

This question is a great way to show your knowledge of innovation and how it can be applied in the workplace. When answering, you should focus on what makes innovation important and how you have used innovative thinking in previous roles.

Example: “Innovation is one of the most important things to remember when trying to create new products or services. It’s crucial that we are always looking for ways to improve our current offerings so that they meet the needs of customers. I’ve found that innovation is something that can be done by anyone at any time. By encouraging my team members to think outside the box, we can come up with new ideas that may not have been considered before.”

11. What are some things that you think could be improved upon at VIZIO?

This question is a great way to show your problem-solving skills and ability to be honest. When answering this question, it’s important to focus on the positives of VIZIO and how you would improve upon the negatives.

Example: “I think that one thing that could be improved at VIZIO is the customer service department. I’ve had some issues with my Smart TV in the past, and while the technical support was helpful, the customer service team wasn’t as friendly or helpful as I’d like. If I were hired for this position, I would make sure that all customers are treated kindly and professionally.”

12. Describe your experience developing applications for mobile devices.

The interviewer may ask this question to learn more about your experience with developing applications for mobile devices. Use examples from previous work experiences to describe the types of apps you’ve developed and how they helped your company or clients.

Example: “In my last role, I worked on a team that created an app for our client’s business. We used the Android SDK to develop the app, which allowed us to create it for both iOS and Android operating systems. The app we built was a customer-facing application that allowed users to search for products, view product information and purchase items directly through the app.”

13. Do you have experience working with agile methodology?

Agile is a software development methodology that allows teams to work together more efficiently. It’s common for employers to ask this question to see if you have experience working with an agile process and how it can benefit their company. If you don’t have experience, you can explain what the method entails and why it would be beneficial to use in your role.

Example: “I’ve worked on several projects using Agile methodology. I find that it helps me stay organized and focused while also allowing me to collaborate with my team members. This has helped me complete projects ahead of schedule and within budget.”

14. Tell me about a time when you had to make decisions about a process without consulting your direct manager.

This question can help the interviewer understand your ability to make independent decisions and how you used your critical thinking skills. Use examples from previous jobs or experiences that highlight your problem-solving abilities, communication skills and leadership qualities.

Example: “In my last job, I was working on a project with two other team members when our manager went out of town for a week. One day, one of my teammates asked me if we could take a break because they were feeling overwhelmed by the amount of work we had left to do. I told them it would be okay to take a short break as long as we got back to work within an hour. They agreed, and after their break, we all worked together until the project was complete.”

15. Which area of software engineering are you most interested in?

This question is a great way to show your passion for software engineering and the field in general. When answering, it can be helpful to mention an area of interest that aligns with the job description.

Example: “I am most interested in front-end development because I love creating user interfaces and designing websites. In my last role as a web developer, I was responsible for building out entire websites from scratch using HTML, CSS and JavaScript. It’s always been one of my favorite parts of the job.”

16. We value teamwork here at VIZIO. Can you provide an example of a time when you were able to successfully collaborate with others?

Teamwork is an important skill to have in any work environment. Employers ask this question to make sure you understand the importance of teamwork and how it can benefit their company. Use your answer to explain a time when you worked well with others on a project or task.

Example: “In my last job, I was tasked with creating a new marketing campaign for our brand. My team and I spent several weeks brainstorming ideas and coming up with concepts that we thought would be effective. We then presented these ideas to our managers, who chose one concept to move forward with. The entire team celebrated once we found out which idea they decided to use.”

17. What are some tools you use to keep up with the latest trends?

This question can help the interviewer get a sense of your knowledge about current technology trends and how you stay up-to-date on industry news. You may want to mention any blogs, newsletters or social media accounts that you regularly read or subscribe to in order to show your interest in staying informed.

Example: “I have been following several tech blogs for years now, including TechCrunch, Mashable and Engadget. I also follow some popular YouTube channels that review new products and technologies as well as some Instagram accounts that showcase innovative home automation solutions.”

18. Give examples of ways you have used social media to build relationships.

Social media is a popular way to connect with others and build relationships. Employers ask this question to see if you have experience using social media for business purposes. Use your answer to explain how you used social media in the past to help you achieve work goals.

Example: “I use social media every day to stay connected with friends, family members and other people I know online. In my previous role as an IT specialist, I also used social media to build professional relationships. For example, I would follow industry leaders on Twitter and engage with them by asking questions about their latest projects. This helped me learn more about new technologies and find ways to apply them to my own job.”

19. Explain how data analysis can be used to drive business strategy.

This question is an opportunity to show your knowledge of how data analysis can be used in a business setting. Use examples from previous work experience or education to explain the importance of using data to make strategic decisions.

Example: “Data analysis is essential for any company that wants to use its information to drive strategy and improve operations. In my last role, I was tasked with analyzing customer data to find patterns and trends that could help us develop new products and services. After looking at our sales data, I found that we were missing out on a large market segment because we didn’t have enough products available for sale online. We developed more products based on this data and saw a significant increase in revenue.”

20. What type of information should we include in our company’s annual report?

The interviewer may ask you this question to assess your knowledge of financial reporting. To answer, think about what information is included in the annual report for your current or previous employer and describe it in relation to VIZIO’s annual report.

Example: “I believe that a company’s annual report should include all relevant financial data, including revenue, expenses, assets and liabilities. It should also include any important milestones achieved by the company during the past year, such as new products released or awards won.”