Resume

Waitress Resume Example & Writing Guide

Use this Waitress resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Waitresses are the backbone of the restaurant industry. They’re the friendly faces you see when you walk into a new place or the familiar faces who know your usual order. They’re the ones who keep your coffee cups full and your plates clean.

Waitresses are often the first people you interact with when you visit a new restaurant or bar, so they need to be friendly, outgoing, and able to handle high-pressure situations. They need to be able to multitask, juggle multiple tables at once, and keep track of orders without writing anything down. And they need to be able to do all of this while maintaining a calm, cool demeanor.

Here are some resume tips plus an example resume for reference when writing your own waitress resume.

James Smith
Houston, TX | (123) 456-7891 | [email protected]
Summary

Hardworking and personable waitress with six years of experience in the restaurant industry. Demonstrates a commitment to customer service and a dedication to providing an exceptional dining experience. Eager to take on new challenges and grow her skills in the hospitality field.

Education
James Madison High School Jun '08
High School Diploma
Experience
Company A, Waitress Jan '17 – Current
  • Maintained a clean and organized work station, as well as the restaurant in general.
  • Provided excellent customer service by greeting customers upon arrival and departure, answering phones, taking orders accurately, delivering food to tables, etc.
  • Assisted with preparing food for cooking when needed such as chopping vegetables or other ingredients.
  • Followed all safety procedures while working in the kitchen and on the floor including but not limited to wearing proper attire (hair net/hat), closed-toe shoes at all times, no jewelry except wedding band, etc.
  • Completed assigned tasks within time frames specified by management and assisted coworkers when necessary during busy periods of operation.
Company B, Waitress Jan '12 – Dec '16
  • Trained and mentored new wait staff on proper serving techniques, customer service skills and menu knowledge
  • Ensured that all food orders were delivered to customers in a timely manner
  • Regularly cleaned tables, swept floors and washed dishes as needed for fast turnaround times
  • Answered phone calls, took reservations and greeted guests at the door when necessary
  • Collected payment from diners before they left the restaurant (cash only)
Company C, Server Jan '09 – Dec '11
  • Maintained cleanliness of dining room and service areas.
  • Delivered food and drinks to guests in a timely and efficient manner.
  • Up-sold menu items and promoted special offers to guests.
Certifications
  • ServeSafe Certification
  • Food Handler Certificate
Skills

Industry Knowledge: Food and Beverage Handling, Banquet and Catering, Customer Service, Quality Assurance, Inventory Management
Technical Skills: Microsoft Office Suite, OpenTable, Yelp, Zupps, Square
Soft Skills: Communication, Teamwork, Empathy, Critical Thinking, Problem Solving, Decision Making

How to Write a Waitress Resume

Here’s how to write a waitress resume of your own.

Write Compelling Bullet Points

Bullet points are the most effective way to showcase your experience and qualifications. But rather than simply listing your responsibilities, you can use them to tell a story about your work. For example, rather than saying you “served customers in restaurant setting,” you could say you “provided excellent customer service by greeting guests, taking orders, and delivering food and drinks in a timely manner.”

The second bullet point is much more descriptive and provides more detail about what exactly you did and the results of your work.

Related: What Is a Waitress? How to Become One

Identify and Include Relevant Keywords

When you submit your resume online, it’s likely that it will be scanned by an applicant tracking system (ATS). This software looks for specific keywords related to the job opening in order to determine whether or not you are a good fit. If your resume doesn’t include the right keywords, the ATS might reject your application.

One way to make sure your resume makes it past the ATS is to include keywords that are commonly found in waitress job postings. Here are a few examples:

  • Teamwork
  • Food & Beverage
  • Communication
  • Time Management
  • Customer Service
  • Social Media
  • Sales
  • Organization Skills
  • Adobe Photoshop
  • Public Speaking
  • Microsoft Access
  • Hospitality
  • Critical Thinking
  • Research
  • Interpersonal Skills
  • Event Planning
  • Problem Solving
  • Catering
  • Marketing
  • Customer Satisfaction
  • Multi-tasking
  • Cashiering
  • Fine Dining
  • Restaurant Management
  • Communication Skills
  • Hotel Management
  • Team Spirit
  • Waiting Tables
  • HORECA
  • ServSafe

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