Walmart Department Manager Resume Example & Writing Guide

Use this Walmart Department Manager resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Department managers are responsible for overseeing the day-to-day operations of their department or section within a larger organization. They’re often the first point of contact for customers, so they need to be friendly, helpful, and knowledgeable. They also need to be organized, efficient, and effective leaders who can motivate their team members to deliver great customer service.

Before you start writing your resume, take some time to reflect on your accomplishments and identify your strengths as a leader—you’ll need to include that information in your department manager resume. Here are some tips and an example to help you write yours.

David Moore
New York City, NY | (123) 456-7891 | [email protected]

Driven and customer-focused department manager with over 10 years of experience in the retail industry. Excels at creating a positive customer experience, driving sales, and training and developing employees. Seeking a position in a fast-paced retail environment.

Abraham Lincoln High School Jun '08
High School Diploma
Company A, Walmart Department Manager Jan '17 – Current
  • Managed a team of 20+ associates to achieve store goals and objectives, including sales growth, shrink reduction, safety, cleanliness, customer service and merchandising.
  • Provided coaching and feedback on performance in order to improve the effectiveness of the department.
  • Ensured that all associates are trained on new programs or initiatives as well as any changes within their departments.
  • Maintained awareness of current business conditions through regular meetings with staff and by reviewing reports from various sources such as district managers and loss prevention specialists.
  • Developed action plans for improvement based upon data analysis and implemented solutions to address issues impacting results.
Company B, Walmart Department Manager Jan '12 – Dec '16
  • Increased sales by 15% in one year by implementing a customer-friendly inventory system that allowed customers to see what was available
  • Conducted weekly meetings with all department employees, including cashiers and stockers, to discuss goals and expectations
  • Implemented an employee incentive program based on performance that increased productivity by 20% over the course of two years
  • Reduced shrinkage (theft) by 25% through improved security measures and more thorough employee screenings
  • Instituted new training programs for all managers, which resulted in greater consistency among store operations
Company C, Department Supervisor Jan '09 – Dec '11
  • Managed a team of 10+ employees to ensure the efficient and effective operation of the store, including training, scheduling, coaching, counseling, and terminating as needed.
  • Ensured that all associates were trained in company policies and procedures for their job functions.
  • Provided leadership by example through adherence to company values and standards of conduct at all times.

Industry Knowledge: Retail, Employee Management, Scheduling, Loss Prevention, Inventory Management
Technical Skills: Microsoft Office Suite, SAP, Excel, Access, QuickBooks, Phones, Retail POS
Soft Skills: Management, Teamwork, Leadership, Communication, Creativity, Critical Thinking, Problem Solving

How to Write a Walmart Department Manager Resume

Here’s how to write a Walmart department manager resume of your own.

Write Compelling Bullet Points

Bullet points are the most important part of your resume, so it’s crucial to use them to your advantage. And one of the best ways to do that is by using specific numbers and metrics to quantify your experience and achievements.

For example, rather than saying you “managed department budgets,” you could say you “reduced department budgets by 10% while maintaining customer satisfaction ratings above 90%.”

The second bullet point is much more specific and provides a clear picture of what you did and the results of your work.

Identify and Include Relevant Keywords

When you apply for a job at Walmart, your resume is likely to be scanned by an applicant tracking system (ATS) for certain keywords. These programs look for certain terms that are relevant to the job, like “merchandise” or “customer service,” to determine whether your skills and experience match the requirements of the position. If your resume doesn’t include enough of the right keywords, your application might not make it past the initial screening process.

The best way to make sure your resume includes all of the right keywords is to research the department manager job description before you apply. Then, use those same keywords throughout your resume, especially in the work experience and skills sections. Here are some of the most common keywords for department manager positions at Walmart:

  • Merchandising
  • Store Management
  • Retail
  • Visual Merchandising
  • Inventory Management
  • Customer Satisfaction
  • Retail Sales
  • Sales
  • Sales Management
  • Time Management
  • Team Building
  • Recruiting
  • Customer Service
  • Customer Experience
  • Loss Prevention
  • Team Leadership
  • Coaching
  • Management
  • Teamwork
  • Teaching
  • Hiring
  • New Store Openings
  • Labor Relations
  • Labor and Employment Law
  • Labor and Employment Issues
  • Performance Management
  • Leadership
  • Strategic Planning
  • Budgeting
  • Performance Appraisal

Showcase Your Technical Skills

Department managers are typically responsible for a variety of tasks, from overseeing the day-to-day operations of the department to training and supervising employees. As such, they need to be proficient in a variety of programs and systems. Some of the most common programs that department managers use are Microsoft Office Suite, Kronos, and retail Point of Sale (POS) systems. Additionally, department managers should be familiar with the Walmart policies and procedures that relate to their department.

Remember The Basics

As you write your resume, it’s important to keep a few basic rules in mind.

Create Scannable Sections

Your resume should be easy to read and formatted in a way that makes it easy for the recruiter to scan quickly. This means using left-aligned text, plain fonts, and avoiding centered text. You should also use bullets instead of paragraphs to list your experiences, and keep your bullets to no more than two lines. Additionally, you can use bolding and italics to emphasize important information, but should avoid using all-caps or too much formatting variation. Finally, try to leave some white space on the page to make the document less overwhelming.

Be Concise

When writing a resume, it is important to tailor it to the specific position you are applying for. Generally, a resume should be one or two pages long, depending on your level of experience. A one-page resume is ideal for recent graduates or those with less than 10 years of experience. When trimming down your resume, be sure to remove any irrelevant information and focus on the most relevant details.

Check Your Work

Proofreading your resume is key to making sure it looks its best. Spelling mistakes, punctuation mistakes, and grammatical mistakes can all be easily corrected with a careful eye. Having someone else proofread your resume is also helpful, as they can catch mistakes that you may have missed.

Consider Including a Summary

When you’re writing your resume, it’s important to include a summary statement to introduce your experience and skills to potential employers. A well-written summary can help to bridge the gap between your past experience and future goals, and can make it easier for potential employers to understand how your skills might be put to use in their organization. The key to writing a great summary is to focus on your relevant skills and experiences, and to make it clear what you’re hoping to do next.


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