20 Workiva Interview Questions and Answers

Prepare for the types of questions you are likely to be asked when interviewing for a position at Workiva.

When it comes to interviews, preparation is key. And when you’re interviewing for a position at Workiva, you’ll want to be prepared to answer questions about the company, its products, and your experience with data management.

To help you out, we’ve compiled a list of sample Workiva interview questions and answers that you can use to develop your own responses. With these questions and answers, you’ll be able to show that you’re the right candidate for the job.

Workiva Interview Process

The interview process at Workiva can vary depending on the position you are applying for. However, most positions will require at least a phone screening, followed by one or more in-person interviews. For some positions, you may also be asked to complete a project or test as part of the interview process. Overall, the experience is generally positive, with interviewers asking thoughtful questions related to your experience and skills.

1. What is your experience with SaaS?

This question is a great way to gauge your knowledge of the industry and how you can apply it to this role. If you have experience with SaaS, describe what you’ve done in detail. If you don’t have any experience, explain why you’re interested in working for Workiva and what you hope to learn from the position.

Example: “I’ve used several SaaS products over the years, including Google Drive, Dropbox and Slack. I find that these tools are useful for my work because they allow me to access important information quickly and easily. In my last job, I was responsible for managing our company’s social media accounts. We used Slack to communicate about posts we were creating and received feedback from other team members on our ideas.”

2. How do you feel about working remotely?

Working remotely is a common practice in the technology industry, and many companies have employees who work from home. If you’re interviewing for a position that may require working from home, it’s important to show your enthusiasm for this type of job.

Example: “I love working remotely! I find that I’m much more productive when I can focus on my work without distractions. In fact, I’ve been working from home for the past two years because I prefer it over commuting to an office.”

3. Why Workiva?

This question is a great way to show your knowledge of the company and its products. When preparing for this question, make sure you read through the job description and look at the skills they are looking for in an ideal candidate. This will help you determine what aspects of Workiva’s business you can connect with and how you can use them to answer this question.

Example: “I have been using Workiva since I started my career as a data analyst. The software has helped me complete many projects throughout my career, so I am very familiar with it. I also love that Workiva offers Wdesk, which allows companies to collect real-time data from their customers. It helps businesses understand their customers better and improve their services.”

4. Do you have any experience selling to a technical audience?

This question can help the interviewer determine if you have experience selling to a specific type of customer. If you do, they may ask you more questions about your previous experiences and how they relate to this role.

Example: “I’ve worked with many technical clients in my past roles as a salesperson. I find that it’s important to understand what the client is trying to accomplish before presenting them with solutions. This helps me better explain why Workiva would be an ideal solution for their business.”

5. Tell us about an achievement that you are proud of.

This question is a great way to learn more about the candidate’s personality and values. It also allows you to see how they view their own success. When answering this question, it can be helpful to discuss an achievement that relates to your role at Workiva or one that shows you are a hard worker who strives for excellence.

Example: “I am proud of my ability to work well under pressure. In my last position as a marketing manager, I was tasked with creating a new campaign for our company in just two weeks. I worked closely with my team to create a successful campaign that increased sales by 20%.”

6. At Workiva, we prioritize our customers and aim to provide them with the best service possible. What would you say makes for great customer service?

This question can help the interviewer understand your customer service skills and how you would apply them to their company. When answering, consider what makes for great customer service in your experience and highlight any specific examples of when you provided excellent customer service.

Example: “I believe that providing great customer service is all about making sure customers feel heard and valued. I always make it a point to listen carefully to my clients’ needs and concerns so that I can address them effectively. In my last role as an account manager at XYZ Company, I had a client who was unhappy with our product. Rather than ignoring their complaints or offering excuses, I took the time to speak with them directly and find out more about their situation. After speaking with them, I realized they were using the wrong software for their business model and offered to refund their most recent payment.”

7. Explain how being detail-oriented helps when dealing with large quantities of data.

Detail-oriented employees are often the ones who can help a company manage large amounts of data. Your answer should show that you understand how important it is to be detail-oriented when working with data and provide an example of how you’ve done this in the past.

Example: “Being detail-oriented helps me stay organized, which is essential when dealing with large quantities of data. For instance, I was once tasked with organizing all of our sales data from 2016 into separate folders based on each client’s name. This task would have been much more difficult if I hadn’t been able to organize the data by client because then I wouldn’t know where to find certain information.”

8. When was the last time you had to learn something new on the fly? How did it go?

This question can help the interviewer get a sense of how you approach new challenges and whether you have experience with learning new software or programs.

Example: “I recently had to learn a new accounting program for my current role, and I was able to do it on my own without any assistance from coworkers or managers. It took me about two weeks to fully understand all aspects of the program, but now I’m comfortable using it regularly.”

9. Can you tell me about a time when you were faced with a conflict while working on a team project? How did you handle the situation?

This question can help the interviewer understand how you handle interpersonal conflicts and your ability to resolve them. Use examples from previous work experiences where you faced a conflict with a team member or manager, but also highlight how you resolved the issue and what steps you took to ensure it didn’t happen again.

Example: “In my last role as an accountant for a small business, I was working on a project with another employee who had recently been promoted to senior accountant. She was very eager to impress her new position and often asked me questions about my methods when completing tasks. While I always tried to be patient and explain things thoroughly, after several weeks of this behavior, I felt like she wasn’t listening to my answers and only asking questions so that she could show off her knowledge in front of our supervisor.”

10. Software jobs can be very stressful at times. How do you manage stress in your life?

This question is an opportunity to show the interviewer that you have a healthy approach to stress management. You can talk about how you manage your time, take breaks and use other strategies to stay calm and focused on your work.

Example: “I find it helpful to keep my schedule organized so I know what tasks are due when. This helps me avoid procrastination and keeps me on track with my projects. When I feel stressed or overwhelmed, I take a short break to refresh myself. I also make sure to get enough sleep each night so I’m well-rested and ready for the day.”

11. Have you ever worked in a fast-paced environment before?

This question is a great way to determine how well you will fit in with the company’s culture. When answering, it can be helpful to mention a specific time when you were able to adapt to a fast-paced environment and perform well.

Example: “In my previous role as an accountant for a small business, I was responsible for managing all financial data, including invoices, expenses, payroll and taxes. This required me to work quickly and efficiently to ensure that all of our records were accurate and filed on time. I am comfortable working in a fast-paced environment where there are many deadlines.”

12. What do you think will be some challenges you might face as a regional sales director?

This question can help the interviewer get a better idea of how you might handle certain situations in your new role. Use examples from your previous experience to highlight your problem-solving skills and ability to adapt to change.

Example: “I think one challenge I may face as regional sales director is managing my time effectively. As a salesperson, I was used to having more flexibility with my schedule, but now that I’m responsible for overseeing multiple salespeople, I’ll need to be more organized and efficient with my time management. Another challenge could be adapting to the company’s culture. Since every organization has its own unique way of doing things, it will take some getting used to.”

13. Walk us through your resume.

This question is a great way to assess your organizational and communication skills. When answering this question, it’s important to highlight the most relevant information from your resume in an organized manner that highlights your experience and qualifications.

Example: “My resume includes my education background, certifications, work history and volunteer experiences. I organize these sections into headers so they’re easy to read and understand. In addition, I include a brief description of each item under the header to give more context.”

14. We’re looking for someone who has strong leadership skills. Give us an example of a time where you demonstrated those skills.

Leadership skills are important for any role in an organization. Employers want to know that you can lead a team and help them achieve their goals. When answering this question, think of a time when you were the leader of a project or initiative. Explain what your leadership style is and how it helped your team succeed.

Example: “In my last position as a marketing manager, I was responsible for leading a large campaign. We had several different teams working on different aspects of the campaign, so I needed to be able to delegate tasks and communicate effectively with everyone involved. I used Wdesk’s messaging feature to keep everyone up-to-date on the progress we were making. It also allowed me to answer questions quickly and efficiently.”

15. Describe a work project that you struggled with. How did you approach the problem?

This question can help the interviewer understand how you handle challenges and overcome obstacles. Use your answer to highlight your problem-solving skills, ability to learn from mistakes and adaptability in a work environment.

Example: “In my last role as an accountant, I was tasked with creating a budget for our company’s marketing department. The project required me to use several advanced accounting software programs that I had not used before. I spent extra time learning these new systems so I could complete the task successfully. This experience taught me that it is important to be open to learning new things and taking on challenging projects.”

16. Are you comfortable working with people from other countries?

This question is a good way to determine if you’re open-minded and willing to collaborate with people from different backgrounds. When answering, it’s important to show that you value diversity and are eager to learn about other cultures.

Example: “I’ve worked with colleagues from all over the world in my previous roles, so I’m very comfortable working with people of different nationalities. In fact, I find it exciting to learn about new cultures and customs. I also think it’s beneficial for businesses to hire employees from diverse backgrounds because they can bring unique perspectives and ideas to the table.”

17. Describe yourself in three words.

This question is a great way to learn more about the candidate’s personality and values. It also helps you determine if they are a good fit for your company culture. When answering this question, try to be as genuine as possible.

Example: “I would describe myself as driven, empathetic and innovative. I am driven because I have always been motivated by success. I am empathetic because I care deeply about my colleagues and customers. I am innovative because I love finding new ways to solve problems.”

18. Do you have any experience using Salesforce?

Salesforce is a popular cloud-based platform that businesses use to manage their sales, marketing and customer service operations. If you have experience using Salesforce, explain how it helped your organization. If you don’t have any experience with the program, mention another similar program or describe what you would do if you were given access to Salesforce.

Example: “I’ve used Salesforce in my previous role as an accountant at a small business. The company had limited resources, so we couldn’t afford expensive software programs. We used Salesforce to track our leads, opportunities, accounts and customers. It was easy to use and provided us with valuable insights into our sales process.”

19. What does teamwork mean to you?

Teamwork is an important skill for any employee to have. It’s a way of showing that you can work with others and be part of a team. When answering this question, it’s important to show your understanding of what teamwork means in the workplace.

Example: “Teamwork is one of the most important skills I’ve learned throughout my career. In my last position, I was able to learn how to collaborate with other employees on projects. We were all working toward the same goal, which made our teamwork stronger. I think that if everyone works together, we can accomplish more as a whole.”

20. Describe a time when you made a mistake or failed at something.

This question is a great way to learn more about an applicant’s ability to admit their mistakes and how they’ve learned from them. It also shows that you’re willing to take risks and try new things, which are important qualities for any employee.

Example: “When I first started working at my previous company, I was tasked with creating a spreadsheet that would track the sales of our products over time. I created a very complex spreadsheet that took me several hours to complete. When I presented it to my supervisor, she told me that it wasn’t what she needed. She asked me to create something simpler. I felt embarrassed but realized that I had to be able to admit when I made a mistake and start again.”


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