20 Allegion Interview Questions and Answers

When it comes to preparing for an interview, it’s always important to do your research on the company beforehand. This way, you can be sure to ask questions that will show you’re knowledgeable about the company and the role you’re interviewing for.

If you’re interviewing with Allegion, a global provider of security products and solutions, you’ll want to be prepared to answer questions about the company and the security industry. To help you out, we’ve compiled a list of some common Allegion interview questions and answers.

Allegion Interview Process

The interview process at Allegion can vary depending on the position you are applying for. However, most positions will require at least one phone screen with a recruiter, followed by one or more in-person interviews. For some positions, there may also be a panel interview. The length of the hiring process can vary depending on the position, but is typically around two weeks.

1. What is your experience with sales?

This question can help the interviewer understand your experience with selling products and services. Use examples from previous jobs to explain how you helped increase sales or customer satisfaction.

Example: “In my last position, I was responsible for increasing our company’s revenue by 10% within a year. To do this, I worked with my team to create new marketing campaigns that would attract more customers. We also created an online store where we could sell our products directly to consumers. This increased our revenue by 20%, which led to us hiring five new employees.”

2. How would you approach a potential customer who was reluctant to buy our products?

This question can help interviewers understand how you would approach a customer who is hesitant to buy their products. Use your answer to highlight your communication skills and ability to persuade customers to make purchases.

Example: “I would first try to find out why they are reluctant to purchase our products. I would ask them questions about what concerns they have, and if there’s anything I could do to alleviate those concerns. If the customer still seems hesitant, I would offer to meet with them in person or over the phone to discuss any further questions they may have. This personal touch can often help convince customers that we’re a trustworthy company.”

3. Tell us about a time when you had to deal with an angry customer, how did you handle the situation?

This question is a great way to assess your customer service skills. Interviewers want to know that you can handle difficult situations with grace and ease, so they may ask this question to see how you would respond to an angry customer.

Example: “I once had a customer who was upset because the product we sold them didn’t work as promised. I listened to their concerns and asked questions to better understand what they were saying. After hearing their side of the story, I apologized for any inconvenience and offered to replace the item or give them a refund. They accepted our offer and seemed satisfied.”

4. Why do you want to work at Allegion?

This question can help the interviewer learn more about your interest in their company. Use this opportunity to show that you have done research on the organization and understand what makes it unique. You can also use this time to highlight any skills or experiences that make you a good fit for the role.

Example: “I want to work at Allegion because I am passionate about security products and solutions. Your company has been around for over 50 years, which shows how successful it is. I would love to be part of such an innovative team that continues to develop new ways to keep people safe. I think my background as a software engineer could be useful in helping create new technology.”

5. Describe your experience working in a team environment.

When applying for a position at Allegion, it’s likely you’ll be working in a team environment. Employers ask this question to make sure you’re comfortable with teamwork and collaboration. In your answer, explain how you’ve worked as part of a team in the past. Explain what skills you have that will help you work well with others.

Example: “In my previous role, I was responsible for managing a small team of five people. We were tasked with creating new marketing campaigns for our company. I enjoyed collaborating with my team on ideas and coming up with solutions together. My teammates had different strengths than me, so we all brought something unique to the table. As a result, we created some successful marketing campaigns.”

6. Do you have any experience as a software developer using Java or C++?

This question is a great way to show the interviewer that you have experience with similar products and can easily adapt to their company’s software. If you don’t have any direct experience, consider mentioning your ability to learn new programs quickly.

Example: “I’ve worked as a Java developer for three years now, so I’m very familiar with the language and its applications. I also know how to use C++, although I haven’t had much opportunity to do so in my previous positions.”

7. We are looking for someone that can use their initiative and problem-solving skills. Can you tell us an example of a time where you used these qualities?

This question is a great way to show your potential employer that you are ready for the job. Use this opportunity to showcase your problem-solving skills and how they helped you achieve success in your previous roles.

Example: “In my last position, I was tasked with finding ways to reduce costs while maintaining quality of service. After some research, I found that we were using outdated software that required more resources than necessary. I presented my findings to management and together we decided on a new security system that would save us money without sacrificing our level of protection.”

8. Do you have experience with Siemens NX?

Siemens NX is a 3D modeling software that Allegion uses to design and test its products. If you have experience with this program, highlight your skills in the interview.

Example: “I’ve used Siemens NX for several years now. I find it’s an excellent tool for designing security systems because of its ability to create complex models. In my last role, I was responsible for creating detailed designs for our clients’ facilities. This included everything from the layout of the building to the placement of cameras and sensors.”

9. Can you tell me about your previous experience developing mechanical components?

This question is a great way to determine how much experience you have with mechanical components and the processes involved in their development. If your previous job didn’t involve working on mechanical components, you can talk about any other projects or hobbies that required you to work with mechanical parts.

Example: “In my last position as an engineer at a security company, I was responsible for developing new mechanical components for our products. This included designing the components, creating prototypes and testing them to ensure they met quality standards. In addition to this, I also worked on several side projects where I developed mechanical components for home automation systems.”

10. What does good quality mean to you?

This question is a great way to determine how you define quality and what your standards are. It also helps the interviewer understand whether or not you have experience with quality products in the past.

Example: “To me, good quality means that something works as it should for its intended purpose. I’ve worked on projects where we had to cut corners because of budget constraints, but I always made sure that any product I was responsible for met all of its requirements. For example, if a security system needed to be able to detect motion at a certain distance, I would make sure that it could do so even when some features were missing.”

11. What personal traits do you think make a successful engineer?

This question can help the interviewer get to know you as a person and see if your personality is a good fit for their company. Use this opportunity to show that you have the skills, knowledge and personal traits needed to succeed in this role.

Example: “I think it’s important to be detail-oriented when working as an engineer. I am always sure to double-check my work before submitting it to ensure there are no mistakes. Another trait I think makes a successful engineer is creativity. Engineers often need to come up with new solutions to problems, so having a creative mind can be helpful. Finally, I think communication skills are essential. Engineers must be able to clearly communicate their ideas and plans to others.”

12. When do you believe it is appropriate to push back against management?

This question can help interviewers understand your ability to work with others and how you handle conflict. Use examples from previous experiences where you disagreed with a manager or supervisor, but still completed the task at hand.

Example: “In my last position as an IT specialist, I was asked to create a new security system for our company’s servers. After researching several options, I recommended we use a cloud-based server because it would be more cost-effective than installing a new server in our building. My manager disagreed with my recommendation and insisted that we install a new server instead. I respectfully explained why I believed the cloud-based server was the best option for our company, and he eventually agreed.”

13. Give an example of a project where you worked with other engineers.

This question is an opportunity to show your communication skills and teamwork abilities. When answering this question, it can be helpful to mention a specific project that involved collaboration with other engineers or employees from different departments.

Example: “In my previous role as an engineer at Allegion, I worked on a team of five engineers who were tasked with developing new security products for the company’s clients. We all had different strengths and weaknesses, but we also learned from each other throughout the process. For example, one engineer was great at creating prototypes while another engineer excelled at testing them. By working together, we were able to create more innovative products than if we had worked alone.”

14. What types of computer programs do you have experience with?

This question can help the interviewer determine if you have experience with any of their company’s products. It can also show them what types of computer programs you’re familiar with and how comfortable you are using them. When answering this question, list the specific programs you’ve used in your previous roles and explain why they were beneficial to you or your team.

Example: “I’m very experienced with Microsoft Office programs like Word, Excel and PowerPoint. I find these programs helpful for organizing my thoughts and creating presentations that communicate information clearly. I also use Google Drive regularly because it allows me to collaborate with other people on projects and share files easily.”

15. How do you stay on top of current trends?

This question can help the interviewer determine how you learn new information and adapt to changes in your industry. Use examples from your past experience of how you’ve learned about trends, applied them to your work and kept up with developments in your field.

Example: “I have a subscription to several security blogs that I read regularly. In my last position, I also volunteered to be part of our company’s social media team where we discussed current events and how they related to our products. This helped me understand how customers were using our products and what features they wanted us to develop.”

16. Have you ever managed a team? How did you motivate them?

This question can help the interviewer understand your leadership skills and how you motivate others. Use examples from previous jobs to show that you have experience managing a team, and explain what motivated them to be productive.

Example: “Yes, I’ve managed a team of five people at my last job. My main goal was to make sure everyone understood their roles and responsibilities so they could work independently. I also wanted to ensure that we were all on the same page when it came to our goals for the company. To motivate my team, I set weekly goals with monthly objectives. This helped us stay focused on our tasks while still having fun.”

17. What made you choose engineering as a career path?

This question can help the interviewer get to know you better and understand why you chose a career in engineering. It can also give them insight into your personality, interests and values. When answering this question, it can be helpful to mention what inspired you to pursue an engineering degree or how you enjoy working with technology.

Example: “I have always been interested in computers and technology, so I decided to major in computer science when I was in college. While studying for my bachelor’s degree, I realized that I enjoyed solving problems and creating new solutions even more than programming. This led me to pursue a master’s degree in mechanical engineering.”

18. Are you comfortable working with windows based operating systems?

Windows based operating systems are the most common in the industry, so employers may ask this question to make sure you’re comfortable with them. If you have experience working on a windows-based system, share that information and explain why it’s easy for you. If you don’t have experience, let the employer know that you’re willing to learn.

Example: “I’ve worked with Windows XP, 7 and 10 operating systems before, so I’m very familiar with how they work. In my last position, I was responsible for maintaining our company’s network security, which included installing new software and updating existing programs. I also had to troubleshoot any issues that arose.”

19. Would you be able to lift 50 lbs independently?

This question is asked to determine your physical capabilities. The interviewer wants to know if you can perform the essential functions of the job, which include lifting 50 lbs and moving it from one place to another. Your answer should show that you are physically capable of doing this task.

Example: “Yes, I am able to lift 50 lbs independently. In my previous role as a security guard, I was required to do so on a daily basis. I would often have to move heavy objects such as safes or large boxes. I also had to carry people out of danger in emergency situations.”

20. Where do you see yourself in five years?

This question is a common one in interviews, and it’s often asked to see if you have career goals. When answering this question, be honest about your future plans but also emphasize how they align with the job you’re interviewing for.

Example: “I plan on staying in security for the long term. I love helping people feel safe and secure, so I would like to continue working as an alarm technician or salesperson until I’m ready to move up into management.”