Amazon Fulfillment Associate Resume Example & Writing Guide

Use this Amazon Fulfillment Associate resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

An Amazon fulfillment associate is responsible for picking, packing, and shipping customer orders. You’ll work closely with other members of your team to keep the warehouse running smoothly.

If you’re looking for a job that offers great pay and benefits plus a flexible schedule, then this could be the perfect role for you. Follow these tips and resume example to write a great Amazon fulfillment associate resume that hiring managers will love.

Mary Thompson
Chicago, IL | (123) 456-7891 | [email protected]

Driven and motivated Amazon Fulfillment Associate with a passion for customer service and a dedication to providing an exceptional experience. With two years of experience in a customer-facing role, adept at quickly resolving issues, suggesting products, and ensuring customers are happy.

Chicago Vocational Career Academy Jun '08
High School Diploma
Company A, Amazon Fulfillment Associate Jan '17 – Current
  • Processed orders, prepared items for shipment, and packed products into shipping containers according to established procedures.
  • Maintained a high level of attention to detail when performing job duties in order to ensure accuracy and quality work.
  • Communicated with customers regarding delivery status and resolved any issues that may arise during the fulfillment process.
  • Operated material handling equipment such as hand trucks, pallet jack, or other similar equipment to move materials within the facility.
  • Performed general warehouse maintenance tasks including cleaning, organizing inventory, etc., as assigned by supervisor/manager.
Company B, Amazon Fulfillment Associate Jan '12 – Dec '16
  • Assisted in the receiving of merchandise and ensured that it was properly stored for pick-up by customers
  • Maintained a clean, organized work area to ensure safety and efficiency during operations
  • Operated forklift safely and efficiently while following all company policies and procedures
  • Ensured that packages were correctly labeled with customer information before being sent out for delivery
  • Followed proper packing techniques when preparing orders for shipment to customers
Company C, Warehouse Worker Jan '09 – Dec '11
  • Received, unpacked and organized materials into their proper location in the warehouse according to customer order information on computer screen.
  • Organized tools by size, type and grade for easy retrieval by customers during job site visits.
  • Maintained a clean work environment that allowed for efficient work flow of all associates, adhering to all safety regulations as required based upon job duties assigned.

Industry Knowledge:
Technical Skills:
Soft Skills:

How to Write an Amazon Fulfillment Associate Resume

Here’s how to write an Amazon fulfillment associate resume of your own.

Write Compelling Bullet Points

Bullet points are the most effective way to showcase your experience and qualifications. But rather than simply listing your responsibilities, you can make your resume more interesting by using bullet points to describe the results of your work.

For example, rather than saying you “managed inventory for large e-commerce fulfillment center,” you could say that you “reduced inventory levels from $2.5 million to $1.5 million in six months, contributing to a 20% increase in customer satisfaction ratings during peak holiday season.”

The second bullet point paints a clear picture of what the project was, what the outcome was, and how it contributed to the company’s bottom line. It also provides a quantifiable result (20% increase in customer satisfaction ratings), which is always a good thing!

Identify and Include Relevant Keywords

When you submit your resume online, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. These programs look for certain words and phrases related to the job opening in order to determine whether or not you are a good fit.

If your resume doesn’t include enough of the right keywords, the ATS might automatically reject your application.

  • Amazon Fulfillment
  • Forklift Operation
  • Warehouse Operations
  • Shipping & Receiving
  • Order Picking
  • Inventory Management
  • Time Management
  • Customer Service
  • Data Entry
  • Warehouse Management Systems
  • Retail
  • Inventory Control
  • Logistics Management
  • Problem Solving
  • Transportation
  • Teamwork
  • Customer Satisfaction
  • Microsoft Access
  • Pick & Pack
  • Shipping
  • Order Fulfillment
  • Warehouse Operations Management
  • Customer-focused Service
  • Continuous Improvement
  • SAP Products
  • Customer Experience
  • Team Leadership
  • 5S
  • Supply Chain Management
  • Strategic Planning

Showcase Your Technical Skills

As an Amazon fulfillment associate, you are responsible for receiving, processing, and shipping customer orders. In order to do this, you need to be proficient in the use of a computer and various software programs. You also need to be familiar with the Amazon fulfillment process and the tools and systems that are used to complete it. Some of the programs that you are likely to be familiar with include: Amazon Seller Central, Amazon Fulfillment Web Services, and Amazon Simple Storage Service.


Crime Scene Investigator Resume Example & Writing Guide

Back to Resume

Business Owner Resume Example & Writing Guide