Amazon Fulfillment Resume Example & Writing Guide

Use this Amazon Fulfillment resume example and guide to improve your career and write a powerful resume that will separate you from the competition.

Amazon is an e-commerce company that sells everything from books to electronics to furniture. And they’re the largest online retailer in the world, with annual revenue topping $136 billion in 2017.

If you’re interested in joining the Amazon team, you’ll need a resume that highlights your relevant experience and skills. And while there are many different roles within Amazon, here are some tips and an example resume to help you write yours.

Mary Thompson
Chicago, IL | (123) 456-7891 | [email protected]

Seasoned operations and logistics professional with 10+ years of experience in Amazon Fulfillment. Proven ability to optimize processes, manage teams, and resolve escalated customer issues. Seeking a challenging role in a fast-paced environment where I can utilize my skills and experience to drive results.

Curie Metropolitan High School Jun '09
High School Diploma
Company A, Amazon Fulfillment Jan '17 – Current
  • Managed the receipt, storage and shipping of customer orders in a fast-paced warehouse environment.
  • Maintained awareness of current inventory levels to ensure proper order fulfillment for customers.
  • Communicated with vendors regarding delivery delays or issues to ensure timely deliveries and accurate invoicing.
  • Assisted with receiving vendor shipments as needed and prepared items for shipment using various tools such as hand trucks, carts, etc..
  • Performed other duties related to general warehouse operations including but not limited to cleaning work areas, moving freight around the facility, loading/unloading trailers, etc..
Company B, Amazon Fulfillment Jan '12 – Dec '16
  • Created a new tracking system that improved the accuracy of product delivery times by 25%
  • Maintained an inventory of over 500 products, ensuring each was delivered to customers in good condition
  • Tracked and organized customer feedback for analysis purposes, resulting in increased sales from repeat orders
  • Improved communication between warehouse staff and management, reducing unnecessary trips to the office by 50%
  • Reduced shipping errors by implementing stricter quality control procedures on incoming shipments
Company C, Warehouse Worker Jan '09 – Dec '11
  • Operated a manual pallet jack to move product throughout the warehouse and loaded/unloaded trucks for delivery.
  • Maintained cleanliness of work area, organized inventory, and assisted with other tasks as needed.
  • Followed all safety procedures in place at the facility and completed assigned tasks within deadlines set by management.

Industry Knowledge: Warehousing, Order Management, Vendor Management, Inventory Management, Customer Service
Technical Skills: Amazon Seller Central, Amazon Web Services, Amazon Mechanical Turk, Amazon Payments, Amazon Flex, Amazon Locker, Amazon FBA
Soft Skills: Communication, Customer Service, Teamwork, Leadership, Decision Making, Problem Solving, Empathy, Creativity

How to Write an Amazon Fulfillment Resume

Here’s how to write an amazon fulfillment resume of your own.

Write Compelling Bullet Points

Bullet points are the most effective way to showcase your experience and qualifications. But rather than simply listing your responsibilities, you can use them to demonstrate your impact on the company and the results of your work.

For example, rather than saying you “managed inventory for Amazon fulfillment center,” you could say that you “reduced inventory levels from $2.5 million to $1.5 million in six months, resulting in 10% increase in customer satisfaction ratings and 15% decrease in customer service calls.”

Notice how the second bullet point provides more detail about the project and the results of your work. It also includes a quantifiable result (10% increase in customer satisfaction ratings) and a specific number (15% decrease in customer service calls).

Identify and Include Relevant Keywords

When you submit your resume online, it’s likely that it will be scanned by an applicant tracking system (ATS) for certain keywords. These programs look for certain terms related to the job opening in order to determine whether or not you are a good fit. If your resume doesn’t have enough of the right keywords, the ATS might automatically reject your application.

The best way to make sure that your resume includes the right keywords is to carefully read through the job posting and take note of the terms that are used most frequently. Then, try to include those same terms in your resume. Here are some common Amazon Fulfillment keywords:

  • Amazon Web Services (AWS)
  • Cloud Computing
  • Inventory Management
  • Customer Satisfaction
  • Logistics Management
  • Data Analysis
  • Inventory Control
  • Microsoft SQL Server
  • Supply Chain Management
  • Business Process Improvement
  • Operations Management
  • Time Management
  • Data Visualization
  • Marketing
  • Team Leadership
  • Continuous Improvement
  • Problem Solving
  • Management
  • Shipping
  • Sales
  • Vendor Management
  • Transportation
  • Teamwork
  • Negotiation
  • Order Fulfillment
  • Third-Party Logistics (3PL)
  • Supply Chain Optimization
  • Amazon Marketplace
  • Social Media
  • Operations

Showcase Your Technical Skills

Amazon Fulfillment Centers are constantly running and need Associates who can use technology efficiently to pick, pack, and ship customer orders.

That’s why it’s important that your resume showcases your technical skills. Some of the most important programs and systems used in Amazon fulfillment are: – Inventory Management Systems – Warehouse Management Systems – Shipping Management Systems – Order Processing Systems

If you have experience with any of these programs or systems, be sure to list them prominently on your resume.

Remember The Basics

As you’re writing your resume, you’ll want to keep a few basic guidelines in mind.

Make Sure Your Resume Is Easy to Scan

Your resume should be formatted in a way that makes it easy to read and understand. This includes using left-aligned text, regular font size, and limited use of bolding, italics, and all-caps. You should also try to use no more than two lines per bullet point and have a separate skills section. Finally, make sure your formatting is consistent throughout the document.

Be Concise

When you are writing your resume, it is important to keep in mind that you want to be concise and getting your point across quickly. A resume should typically be one page long, unless you have a lot of experience to include. If you have more than 10 years of experience or are a senior-level executive, a two-page resume is appropriate. When trimming down a resume, remove irrelevant information, filler words, and unnecessary details.

Check Your Work

Proofreading your resume is important in order to make sure it looks professional and error-free. Spell checking is a must, as are punctuation and grammar checks. It is also helpful to have someone else proofread your resume for you, as they may catch mistakes that you have missed. Beware of easily confused words, and make sure that your tense is consistent throughout the resume.

Consider Including a Summary

A resume summary statement is an excellent way to show off your most marketable skills and experiences while also explaining your intentions for your career. By highlighting your best traits and skills, you can show potential employers that you have the qualifications they’re looking for. Additionally, a well-written summary can help to show that you’re serious about your career and have a plan for your future. If you’re looking to make a career change or are fresh out of school, a resume summary statement is a must-have.


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