20 Athene Interview Questions and Answers

Athene is a leading provider of retirement services in the United States. The company offers a variety of products and services, including annuities, life insurance, and investment products. Athene is committed to helping people achieve their financial goals and retire with dignity.

If you’re interviewing for a job at Athene, you can expect to be asked a mix of questions about your qualifications, experience, and knowledge of the financial industry. To help you prepare, we’ve gathered a list of sample Athene interview questions and answers.

Athene Interview Process

The interview process at Athene can vary depending on the position you are applying for. However, most positions will require at least one phone interview and one in-person interview. For some positions, there may be multiple rounds of interviews. The interview difficulty can also vary depending on the position. Overall, the interview process is fairly standard and straightforward.

1. What is your experience with coding in Java?

This question is a great way to see how much experience you have with coding in general. It’s also a good opportunity for the interviewer to learn more about your background and what you’ve done in previous roles. If you don’t have any Java coding experience, it’s okay to say so and explain that you’re eager to learn.

Example: “I haven’t had any experience coding in Java specifically, but I do know some of the basics of coding in general. I took an introductory computer science course in college where we learned HTML, CSS and JavaScript. I’m excited to learn more about coding in Java.”

2. Tell me about a time when you had to make an important decision without consulting your manager. How did you handle it?

This question can help the interviewer understand how you make decisions independently and how you use your own judgment. Use examples from previous jobs to highlight your critical thinking skills, problem-solving abilities and leadership qualities.

Example: “In my last position as a customer service representative, I had to handle several calls at once. One of the customers was upset because they didn’t receive their order on time. I asked them for more information about the situation so that I could find out what happened with their shipment. After looking into it, I found out that the company sent the wrong product. I apologized to the customer and offered them a discount on their next purchase.”

3. What are some challenges that Athene has faced recently?

This question can help the interviewer determine how you handle challenges and whether you have any experience with Athene. Use your answer to highlight your problem-solving skills, ability to adapt to change and willingness to learn new things.

Example: “The biggest challenge I’ve faced in my career so far was when a client asked me to create an app that would allow them to order food from their phone. At first, I thought this request was impossible because our company only creates websites. However, after talking with my manager, we decided to try it out. We created a website that had a mobile version of the site. The client loved it, and we were able to expand our services.”

4. Describe what you think the ideal team environment looks like and why.

This question is a great way to see how you would fit in with the team at Athene. The interviewer wants to know what your expectations are for teamwork and collaboration, as well as how you plan to contribute to that environment. Your answer should include specific examples of how you have contributed to an effective work environment in the past.

Example: “I think the ideal team environment is one where everyone feels comfortable speaking up about their ideas and opinions. I’ve been on teams before where people were afraid to share their thoughts because they didn’t want to offend anyone or make themselves look bad. In those situations, we often missed out on valuable insights from our teammates. I believe it’s important to create an atmosphere where everyone can feel safe sharing their thoughts.”

5. What do you know about annuity products?

This question is a great way to test your knowledge of the company’s products. If you’re interviewing for an annuity sales position, it’s likely that you’ll be expected to know about this product line. Use your answer to show the interviewer that you have experience with annuities and can explain how they work.

Example: “I’ve worked in financial services for five years now, and I’ve always been passionate about helping people plan their futures. In my last job, I was responsible for selling annuities to clients who were looking for long-term solutions to their retirement planning needs. I’m familiar with all of Athene’s annuity products, including fixed index, variable index and immediate income annuities.”

6. Tell us how you would work as part of a sales team.

The hiring manager may ask this question to learn more about your teamwork skills. They want to know how you would collaborate with other members of the sales team and how you would support them in their goals. In your answer, explain that you value collaboration and communication. Share a time when you helped a team member achieve their goals or overcome challenges.

Example: “I believe it’s important for everyone on a sales team to understand each other’s strengths and weaknesses. I have always been someone who values teamwork and collaboration. If one person is struggling, I will do my best to help them succeed. For example, at my last job, I noticed that one of my coworkers was having trouble closing deals. I offered to train her on some new techniques and she eventually became one of our top performers.”

7. Do you have any experience working in a call center or contact center before?

This question is asked to see if you have experience working in a customer service role. If you do, the interviewer will want to know how your previous experiences relate to this job and what skills you gained from them. If you don’t have any call center or contact center experience, you can talk about other customer service roles you’ve had that are similar.

Example: “I haven’t worked in a call center before, but I have worked as an online chat representative for a tech company. In my last position, I was responsible for answering questions about our products and helping customers find solutions to their problems. This helped me develop strong communication and problem-solving skills.”

8. Why do you want to work at Athene?

This question can help the interviewer get to know you better and understand why you are a good fit for their company. Use your answer to highlight any personal connections you have with Athene or how much you enjoy working in the healthcare industry.

Example: “I want to work at Athene because of my aunt, who is an RN there. She has always been so kind and helpful, and I’ve admired her career since I was young. Working at Athene would be such an honor, and I feel like I could learn so much from her and other members of the team.”

9. What is your experience with software development?

This question is a great way to gauge your experience with the software development process. It’s important that you have some experience in this area, but it’s also beneficial if you can explain how you’ve used different types of software development processes in previous roles.

Example: “I’ve worked as a developer for five years now and I’ve had experience using several different methods of software development. In my last role, I was responsible for creating new features on our website and I used Agile methodology to create sprints where I would work with other developers to complete tasks within deadlines. I also used Waterfall methodology when working on larger projects that required more time to develop.”

10. If hired, what would be your approach to developing software for our customers?

This question is an opportunity to show your knowledge of the company’s products and how you would apply them. You can also use this as a chance to highlight any unique or innovative approaches you might have for developing software that could benefit Athene customers.

Example: “I believe in creating software that is user-friendly, intuitive and easy to navigate. I would start by conducting thorough research on customer needs and preferences so I can create solutions that are tailored to their specific business requirements. I would also ensure that all software development projects adhere to project management best practices so we can stay on schedule and within budget.”

11. What are your strengths and weaknesses?

This question is a common one in interviews, and it’s important to answer honestly. Employers ask this question because they want to know what you’re good at and where you can improve. When answering this question, think about your most recent performance review or self-evaluation. If you haven’t had either of these recently, consider the skills that are most important for the position you’re applying for.

Example: “I am very organized and detail-oriented. I also have excellent communication skills and enjoy working with others. My weakness is that sometimes I work too hard and don’t take enough time for myself. I’m always looking for ways to balance my work life and personal life.”

12. Have you ever worked on a project where there was conflict among team members? If so, how did you resolve it?

Conflict can arise in any workplace, and employers want to know that you have the skills necessary to resolve it. Use your answer to highlight your problem-solving skills and ability to work with others.

Example: “I once worked on a project where my team members were constantly disagreeing about how we should complete our tasks. I scheduled a meeting with everyone involved and asked them what they thought was best for completing the project. After hearing their ideas, I decided to combine some of their suggestions into one plan. This helped us all agree on a solution and get back to work.”

13. How well do you work under pressure?

Employers ask this question to see if you can handle the stress of working in a fast-paced environment. They want to know that you are able to work quickly and efficiently while still maintaining quality results. In your answer, explain how you stay calm under pressure and provide an example of a time when you had to do so.

Example: “I am very good at managing my stress levels. I have always been someone who is able to remain calm even during stressful situations. For instance, when I was working as a server, we were extremely busy one night. We had more customers than usual, which meant our kitchen was backed up. However, I stayed calm and focused on taking orders and delivering food. I didn’t let the stress get to me, and it actually helped me perform better.”

14. What are your short term & long term career goals?

Employers ask this question to see if you have a plan for your career. They want to know that you are motivated and driven, and they also want to make sure you can fit into their company culture. When answering this question, be honest about what you would like to achieve in the next few years and how it aligns with the goals of the company.

Example: “I am currently working toward my CPA certification, which I hope to complete by the end of this year. In the long term, I would love to become an accountant at a large firm where I can use my skills to help businesses succeed. I think Athene is a great place to start on that path.”

15. What is your availability?

Employers ask this question to make sure you are available for the job. They want someone who is willing to work overtime and weekends if necessary. When answering, be honest about your availability. If you have a busy schedule, let them know what days or times you are free.

Example: “I am available Monday through Friday from 8 a.m. to 5 p.m. I can also work some evenings and weekends as needed. My current employer requires me to work some nights and weekends, so I am used to it.”

16. Tell me about a time when you had to meet a tight deadline.

This question can help the interviewer understand how you handle pressure and whether you have experience working under tight deadlines. Use examples from your previous job to highlight your ability to meet deadlines, prioritize tasks and manage time effectively.

Example: “In my last position as a web developer, I had to create a website for a client in just two weeks. This was a challenging deadline because it was during the holiday season when many businesses are closed or slow. However, I worked with my team to plan out our work schedule so we could complete all of the necessary steps to build the website by the deadline. We were able to successfully meet the deadline and deliver the website to the client on time.”

17. Tell me about a time when you were able to provide excellent customer service.

Customer service is an important part of working in a call center. Employers ask this question to make sure you have experience providing quality customer service and can do so with ease. When answering, try to think of a time when you helped a customer solve their problem or answer their questions. Try to focus on the positive outcome of your interaction with the customer.

Example: “When I worked at my previous job, I had a customer who was having trouble logging into their account. They were frustrated because they couldn’t access their information. I asked them what type of device they were using to log in and if they remembered their password. After that, I reset their password for them and told them how to use it. Once they could log in, they thanked me and said they would be able to get back to work.”

18. What are some things that you look for when evaluating a financial product?

This question can help the interviewer evaluate your critical thinking skills and how you apply them to your work. Use examples from previous experiences where you applied your analytical skills to a financial product or service.

Example: “I look at several factors when evaluating a new financial product, including its fees, customer reviews and whether it’s available in my state. I also like to see if there are any additional benefits that come with using the product, such as discounts on other services or access to exclusive content. In my last role, I evaluated a new investment fund that was only available to accredited investors. The company offered a unique opportunity for investors to invest in real estate properties without having to manage the property themselves.”

19. We take pride in providing excellent customer service. Give an example of a time when you provided excellent customer service.

Interviewers ask this question to learn more about your customer service skills. They want to know how you would apply those skills in their organization. Use examples from previous jobs or talk about a time when you helped someone who wasn’t your client.

Example: “I once had a customer who was upset because they didn’t receive the product they ordered. I listened to them and asked questions to understand what happened. After learning that the order never shipped, I immediately contacted my manager to find out why it hadn’t been sent. We discovered that we accidentally deleted the order while updating our inventory system. I apologized for the inconvenience and offered a discount on their next purchase.”

20. Are you familiar with insurance and annuity products?

This question is a great way to test your knowledge of the company’s products. If you are interviewing for an insurance sales position, it’s likely that you will be selling these types of products. It’s important to have a basic understanding of what they are and how they work. You can also use this as an opportunity to show off your communication skills by describing how you would explain these products to customers.

Example: “I am familiar with some of the most common insurance and annuity products. I know that there are many different types of each product, but I feel confident in my ability to help customers understand their options. For example, when speaking with a customer about life insurance, I would first ask them questions about their current situation. Then, I would explain the basics of life insurance and how it works.”