20 Bass Pro Shops Interview Questions and Answers

When it comes to interviews, every company is different. Some companies may ask general questions about your experience and qualifications, while others may ask more specific questions about the company and the role you’re applying for.

If you’re interviewing for a job at Bass Pro Shops, you can expect to be asked questions about your outdoor experience, your knowledge of outdoor products, and your customer service skills. To help you prepare, we’ve compiled a list of sample Bass Pro Shops interview questions and answers.

Bass Pro Shops Interview Process

The interview process at Bass Pro Shops can vary depending on the position you are applying for. For some positions, like Sales Associate or Cashier, the process may be relatively quick and easy. For other positions, like Manager or Marketing Specialist, the process may be more lengthy, with multiple rounds of interviews. Overall, the interview process is generally positive, with interviewers being respectful and professional.

1. Why do you want to work at Bass Pro Shops?

This question is an opportunity to show your enthusiasm for the company and its mission. When preparing for this interview, read about Bass Pro Shops’ values and goals so you can discuss how they align with your own career goals.

Example: “I want to work at Bass Pro Shops because I love being outdoors and fishing is one of my favorite hobbies. I also appreciate that Bass Pro Shops has a commitment to conservation and protecting our natural resources. As someone who grew up in a small town, I am excited by the prospect of working for a large corporation that supports local communities.”

2. What are your favorite outdoor activities?

This question is a great way to learn more about your potential new colleagues. It’s also an opportunity for you to share what you love doing in your free time. If you’re applying for a retail position, it can be helpful to mention outdoor activities that are related to the products Bass Pro Shops sells.

Example: “I love spending time outdoors with my family and friends. We try to get out as much as we can during the summer months when the weather is nice. I enjoy fishing, hiking, camping and boating. My favorite part of these activities is being able to spend quality time with loved ones.”

3. Do you have any experience in retail sales or customer service?

This question is a great way for the interviewer to learn more about your retail experience and how it relates to Bass Pro Shops. If you have previous experience in retail, be sure to highlight any skills or qualities that are relevant to this position.

Example: “I worked as a cashier at my local grocery store during high school and college. I learned valuable customer service skills while working with customers who were looking for specific items. This helped me develop my problem-solving skills when customers had questions about products.”

4. Describe a time when you had poor customer service, how did it make you feel and what would you have done differently?

Customer service is an important part of working at Bass Pro Shops. The company wants to know that you will treat customers with respect and help them find what they need when they visit the store.

Example: “I once had a customer who was looking for a specific fishing rod, but I didn’t have it in stock. He became very upset and started yelling at me, saying that he would never shop there again. I calmly explained that we were out of stock on that particular item, but I could order it for him if he wanted. He apologized and said he understood. I ordered the product for him and made sure to call him when it arrived so he could pick it up.”

5. What is something that we can improve on as a company?

This question is a great way to show your willingness to provide constructive feedback. It also shows that you are willing to be honest and open with your opinions. When answering this question, it can be helpful to think of something specific about the company or its culture that you would like to see changed.

Example: “I noticed that there aren’t many opportunities for advancement within the organization. I know that Bass Pro Shops has an excellent reputation in the industry, so I believe that offering more career development programs could help attract top talent.”

6. How would you handle an upset customer if they were being rude?

Bass Pro Shops is a customer-service oriented company, so it’s important to be able to handle upset customers. Your answer should show that you can remain calm and professional in the face of an angry customer.

Example: “I would first apologize for any inconvenience they may have experienced. Then I would try to understand what their issue was and offer them solutions or alternatives to help solve the problem. If they were still being rude, I would politely ask if we could continue our conversation later when they had calmed down.”

7. What are some of your strengths?

Employers ask this question to learn more about your personality and how you would fit in with their team. When answering, it can be helpful to mention a few of your strongest skills that relate to the position.

Example: “I am highly organized and detail-oriented, which helps me stay on top of my work. I also have excellent communication skills, so I’m able to clearly explain things to customers and coworkers alike. Another strength is my ability to problem solve. If something goes wrong or there’s an issue, I know how to find solutions.”

8. Have you ever worked with a difficult co-worker?

This question can help an interviewer understand how you work with others and your ability to resolve conflict. When answering this question, it can be helpful to mention a specific situation where you worked with someone who was difficult but also explain what you did to resolve the issue or improve your relationship with that person.

Example: “I once had a co-worker who would frequently make jokes about my age. At first I found his comments funny, but after a while they started to bother me. One day when he made another joke about my age, I told him that I didn’t appreciate his comments anymore. He apologized and we were able to move past the incident.”

9. Give us an example of where you used problem solving skills to resolve an issue.

Bass Pro Shops is a company that values problem-solving skills. They want to know how you would use your critical thinking and analytical abilities to resolve issues in the workplace.

Example: “At my previous job, I was responsible for ordering supplies for our department. One day, I noticed we were running low on some of our most popular items. I immediately contacted the vendor to see if they could send us more inventory before the end of the week. The vendor informed me that they didn’t have any more stock available until the following month. I asked them if there was anything else they could do to help us out. After a few minutes of discussion, they agreed to ship us an extra shipment two weeks early.”

10. Do you think you could work independently without supervision?

This question is a way for the interviewer to assess your ability to work independently and solve problems on your own. It’s important to show that you can be independent, but also that you’re willing to ask for help when needed.

Example: “I think I could work independently without supervision because of my previous experience working in retail. In my last position, I was responsible for stocking shelves and helping customers find what they were looking for. While I didn’t have any direct supervisors, I did have managers who would check in with me throughout the day to see how things were going.”

11. Would you be comfortable working outdoors for extended periods of time?

Working at Bass Pro Shops can involve working outdoors in all kinds of weather. The interviewer wants to make sure you’re prepared for this and that you understand the physical demands of the job. If you have outdoor experience, use it as an example of your ability to work outside. If not, explain how you would prepare yourself for these conditions.

Example: “I’ve worked in a variety of environments throughout my career, including both indoor and outdoor positions. I’m comfortable with any environment where I can do my best work. That said, I am physically fit and ready to take on whatever challenges come with this position.”

12. If you were running the store, what changes would you implement?

This question is a great way to see how you think critically and creatively. It also shows the interviewer that you have an interest in improving your work environment. When answering this question, it’s important to remember that Bass Pro Shops is a unique company with many different departments. You should focus on changes that would improve customer service or employee morale rather than operational efficiency.

Example: “I would implement a more efficient system for tracking inventory. I’ve worked at several stores where we used spreadsheets to track our stock, which was time-consuming and often led to mistakes. A better solution would be to use software that automatically updates inventory levels as items are sold.”

13. How well do you deal with high stress situations?

Bass Pro Shops is a fast-paced environment where employees are often under pressure to meet deadlines and expectations. Employers ask this question to make sure you can handle the stress of working in such an environment. In your answer, explain that you have experience with high-pressure situations and know how to manage them effectively.

Example: “I’ve worked in retail for five years now, so I’m used to dealing with customers who get upset or impatient. However, I always try my best to remain calm and helpful even when things get hectic. When faced with a stressful situation at work, I take a deep breath and remind myself that there’s no reason to panic. Then, I focus on finding a solution to the problem.”

14. How many hours a week are you available to work?

This question is a great way to determine if you are a good fit for the company’s work schedule. If you have any flexibility in your availability, it can be helpful to mention that as well.

Example: “I am available to work 40 hours per week. I do not have any other commitments outside of work and would love to find a position where I could contribute my skills and experience.”

15. Tell me about a time where you made a suggestion to improve workflow.

This question is a great way to show your leadership skills and how you can contribute to the success of Bass Pro Shops. When answering this question, it’s important to highlight your ability to think critically and make improvements that benefit the company as a whole.

Example: “When I worked at my previous job, we had a lot of customers who would come in looking for fishing poles but didn’t know what type they needed. This led to many sales associates having to spend time explaining different types of fishing poles and helping customers find the right one. To solve this problem, I suggested creating an online database where we could store information about each pole so we could quickly look up details when customers asked.”

16. Are you familiar with firearms safety?

The interviewer may ask this question to make sure you understand the importance of firearm safety and how to properly use a gun. If you have experience with firearms, share your knowledge about proper handling and storage. If you don’t have any experience with guns, explain that you are willing to learn more about them.

Example: “I’ve never used a gun before, but I am familiar with the basics of firearm safety. For example, I know not to point a gun at anything or anyone unless I intend to shoot it. I also know that all guns should be stored in a safe place when they’re not being used.”

17. Do you prefer working alone or with others?

Working in retail can involve a lot of customer service, so employers may want to know if you prefer working alone or with others. They might also ask this question to see how well you work with their current team members. When answering this question, try to show that you enjoy both types of work and are willing to do either one.

Example: “I definitely enjoy working with others, as I find it more enjoyable than working alone. However, I am quite comfortable working on my own when necessary. For example, I worked at a sporting goods store during the summer where we were short-staffed for most of the season. I learned how to handle many tasks by myself, which helped me learn more about the industry.”

18. Tell me about a time where you had to work on a team but one member was not carrying their weight. How did you handle it?

This question is a great way to show your leadership skills and how you can work with others. When answering this question, it’s important to be honest about the situation but also highlight what you did to resolve it.

Example: “In my last position as an assistant manager at a local sporting goods store, I had a coworker who was not performing up to par on their job responsibilities. They were often late for work, would take long breaks without permission and even missed several days of work due to illness. While I understood that they may have been going through some personal issues, I felt like it was my responsibility to address the issue with them.

I scheduled a meeting with them where we could talk in private. During our conversation, I explained that while I appreciated their hard work, I needed them to improve their performance or else I would need to let them go. After our discussion, they agreed to step up their game and perform better. It took a few weeks, but eventually they started showing up to work on time, taking fewer breaks and improving their overall performance.”

19. We need our employees to be able to lift up to 50 lbs, do you think you will be able to perform this task?

This question is a great way to see if you are physically capable of performing the job. If you have any physical limitations, it’s important to let the interviewer know so they can understand your capabilities and decide whether or not you’re right for the position.

Example: “I am in excellent shape and I regularly lift weights at the gym. I think that with my current strength level, I will be able to perform this task without issue.”

20. Would you be willing to relocate?

If you’re interviewing for a position at Bass Pro Shops, it’s likely that the company is looking to expand its presence in your area. If you are not currently living in an area where Bass Pro Shops has a store, they may ask this question to determine if you would be willing to relocate. When answering this question, make sure to consider all of the factors involved with relocating and discuss them honestly.

Example: “I am open to relocation as long as I can bring my family along with me. My wife and I have two children who are both in school here, so we would need to find a place that had good schools. We also have a dog that we love very much, so finding a home that allows pets would be important to us.”