20 BayCare Health System Interview Questions and Answers

When you go to an interview, you can expect to be asked questions about your qualifications and experience. But what if the interviewer also asked you questions specific to the company you’re interviewing with?

Answering company specific interview questions can be a great way to stand out from the other candidates and show that you’re truly interested in the job.

If you’re interviewing with BayCare Health System, you may be wondering what kinds of questions you can expect. Here are some sample BayCare interview questions and answers to help you prepare for your next interview.

BayCare Health System Interview Process

The interview process at BayCare Health System can vary depending on the position you are applying for. For some positions, you may only have one interview, while for others you may have multiple interviews with different members of the team. Overall, the process is relatively straightforward and should not be too difficult.

1. What is your experience with the EMR system?

The EMR system is a computerized record-keeping tool that allows providers to access patient information. The interviewer may ask this question to determine your experience with the specific EMR system used by BayCare Health System, BayCare Medical Group. In your answer, describe how you have used an EMR system in the past and what skills you possess that make you a good fit for the position.

Example: “I’ve worked with several different EMR systems throughout my career, including Epic, Cerner and Greenway. I am familiar with the EMR system used by BayCare Health System, BayCare Medical Group, so I can easily adapt to using it when necessary.”

2. How would you handle a patient that was rude to you or other staff members?

This question can help interviewers understand how you handle conflict and difficult situations. It’s important to show that you’re willing to do what it takes to ensure the best care for patients, even if they are uncooperative or rude.

Example: “I would first try to calm the patient down by listening to them and empathizing with their concerns. If this didn’t work, I would ask a colleague to step in so I could take a break from the situation. Once I had calmed down, I would return to speak with the patient again and explain why their behavior was unacceptable. If necessary, I would involve hospital security.”

3. BayCare Health System wants nurses and medical assistants who are able to work independently, do you think that you would be a good fit for this?

BayCare Health System wants to know that you are a self-starter and can work independently. This is especially important for medical assistants, who may be working with physicians or nurses without direct supervision. When answering this question, it’s important to show your ability to think critically and problem solve on your own.

Example: “I am an independent person who likes to take initiative when needed. I understand that there will be times when I need to ask questions or seek guidance from my supervisor, but I also believe in being proactive about finding solutions to problems.”

4. Tell me about a time where you were put in charge of something very important, how did you manage it?

This question is a great way to see how you handle responsibility and leadership. When answering this question, it can be helpful to talk about a time when you were in charge of something that was important to your team or company.

Example: “When I first started working at my current job, I was the only nurse on duty for an entire floor. It was very stressful because there were so many patients who needed care. However, I knew that if I didn’t take control of the situation, no one would. So, I took deep breaths and focused on taking care of each patient as best as I could. After a few hours, things got much easier and I was able to delegate tasks to other nurses.”

5. What is your approach when taking care of patients in a fast-paced environment?

Working in a busy healthcare environment can be challenging, especially when you’re trying to provide quality care. Employers ask this question to make sure that you have the skills and experience needed to work in their facility. In your answer, explain how you would handle working with multiple patients at once. Show them that you are confident in your abilities as a caregiver.

Example: “I am used to working in fast-paced environments because I worked in an urgent care center for three years. There were many days where we had more than 20 patients waiting to see us. While it was stressful, I learned how to prioritize my tasks so that I could take care of all of my patients. I also developed strong communication skills so that I could delegate tasks to other nurses.”

6. Do you have any experience working with IV lines?

BayCare Health System, BayCare Medical Group is a large healthcare organization that offers many different services. Some of these include urgent care centers, primary care offices and specialty clinics. The interviewer may ask this question to see if you have experience working with IV lines in the past. If you do, share your experiences and how they helped you develop your skills.

Example: “I worked as an emergency room nurse for five years before moving to my current position at BayCare Medical Group. During my time there, I assisted doctors with inserting IVs into patients’ arms and hands. This was one of my favorite parts of the job because it allowed me to learn more about the process and gain some valuable experience.”

7. Can you tell me about a time when you had to make an ethical decision at work?

This question can help an interviewer get a better sense of your values and how you make decisions. It’s important to be honest in your answer, but try not to share any information that could compromise the privacy of others or yourself.

Example: “When I was working as a nurse practitioner at BayCare Medical Group, I had a patient who came into my office for a routine checkup. During our appointment, she told me that she was pregnant and due in two months. She also told me that she was unsure if she wanted to continue with her pregnancy. I asked her several questions about her situation and offered her resources within the community where she could find support. In the end, she decided to continue with her pregnancy.”

8. As a nurse or medical assistant, we need someone who can keep up with a fast pace, what qualities do you have that will help you keep up?

The interviewer may ask this question to learn more about your ability to work in a fast-paced environment. When answering, it can be helpful to mention any previous experience working in a busy medical facility or how you have the skills and abilities to adapt to a fast pace.

Example: “I’ve worked as a nurse for five years now, so I’m used to keeping up with a fast pace. In my current role, we often see patients who need urgent care, which means that sometimes we have to rush through procedures. However, I am always careful to make sure all of my work is accurate and efficient.”

9. Are you comfortable working in stressful situations?

Working in a hospital setting can be stressful at times. Employers ask this question to make sure you are comfortable working under pressure and that you have the ability to stay calm when things get hectic. In your answer, explain how you manage stress and remain positive even when things get challenging.

Example: “I am definitely comfortable working in stressful situations. I find that my experience as an ER nurse prepared me for many of the challenges I face on a daily basis. When things get busy, I try to focus on one task at a time and prioritize what needs to be done first. I also use humor to diffuse tense situations with patients and coworkers.”

10. We want our nurses and medical assistants to be confident in their abilities while also being open to learning new things, do you think that you would be a good fit for this?

BayCare Health System, BayCare Medical Group is looking for team members who are willing to learn and grow. They want employees who can be confident in their abilities while also being open to feedback and new ideas. When answering this question, it’s important to show that you’re a hard worker who wants to succeed.

Example: “I think I would make a great fit for this position because I’m always eager to learn more about my job. I’ve been working as a nurse for five years now, but I still love going to work every day because there’s always something new to try or improve upon. I know that if I were hired here, I’d be excited to hear any feedback from doctors or other medical professionals.”

11. If hired, how would you deal with two coworkers that were not getting along?

This question is a great way to assess your conflict resolution skills. It’s important for employees to work well together, so employers want to know that you can help resolve conflicts between coworkers and keep the workplace positive. In your answer, explain how you would approach the situation and what steps you would take to ensure everyone was getting along.

Example: “I would first try to get both parties alone to talk about their issues. I find it helpful to ask questions to understand each person’s perspective. If they are willing to talk, I will encourage them to discuss their concerns calmly and respectfully. If one of the individuals refuses to speak with me, I would report this to my manager so they could address the issue.”

12. If a coworker asked you to cover them for their shift, would you be willing to do it?

This question is a great way to determine how flexible you are and if you’re willing to help out your coworkers. It’s important to be able to work with others, especially when you’re part of a large team.

Example: “I would definitely cover for my coworker as long as I could get the time off later in the week or month. If it was an emergency situation, I’d do whatever I needed to ensure that they were okay.”

13. Why should we hire you over all the other candidates?

This question is a great opportunity to show your confidence and enthusiasm for the position. When answering this question, it can be helpful to highlight some of your most relevant skills or experiences that relate to the job description.

Example: “I am confident I would make an excellent addition to BayCare Health System because of my passion for patient care and dedication to providing quality medical services. Throughout my career, I have always strived to exceed expectations in all aspects of my work, including communication with patients and colleagues, organization and timeliness. I also believe I would be a great fit for this role due to my experience working as a registered nurse.”

14. Describe a situation where you gave excellent customer service to a patient.

This question is an opportunity to show your interpersonal skills and ability to work with patients. When answering this question, it can be helpful to describe a situation where you helped a patient solve a problem or feel more comfortable during their visit.

Example: “When I was working as a nurse at BayCare Medical Group’s pediatric clinic, I had a patient who was nervous about getting her vaccinations. She asked me many questions about the process and how they would help keep her healthy. I answered all of her questions in a way that she could understand and made sure she felt safe and calm before leaving the appointment.”

15. Have you ever worked on a team project with people who didn’t get along? How did you handle it?

Working in a healthcare setting can sometimes require you to work with people who don’t get along. The interviewer wants to know how you would handle this situation and if you have any experience working on teams where there were conflicts.

Example: “I’ve worked with many different types of personalities, but I always make sure that everyone is heard and their opinions are valued. If someone has an issue with another team member, I try to help them resolve the conflict by listening to both sides and helping them find common ground.”

16. What makes you passionate about nursing/medical assisting?

This question is an opportunity to show your interviewer that you are passionate about the healthcare industry and how it can benefit patients. Use this question as a way to share what inspired you to pursue a career in nursing or medical assisting, and explain why you enjoy working in this field.

Example: “I have always been interested in helping others, so when I was looking for a college major, I knew I wanted something that would allow me to work with people. When I started volunteering at a local hospital, I realized that nursing was the perfect fit for me because of the rewarding feeling I got from being able to help someone who needed it.”

17. How well do you work under pressure?

Working in a medical environment can be stressful, especially when you’re working with patients who are experiencing pain or other symptoms. Employers ask this question to make sure that you have the ability to work under pressure and remain calm while performing your job duties. In your answer, explain how you stay calm and focused during challenging situations.

Example: “I am very good at remaining calm under pressure. I know that there is always something I can do to help my patient feel better, so I focus on finding solutions rather than getting stressed out about the situation. When I was an emergency room nurse, I once had to treat a patient who came into the ER with a gunshot wound. The patient’s vitals were low, but I remained calm and focused on treating the patient until they stabilized.”

18. What do you think the most important quality is when dealing with patients?

This question is an opportunity to show your interpersonal skills and ability to connect with patients. It’s important that you demonstrate empathy, compassion and a willingness to listen to the patient’s concerns.

Example: “I think the most important quality when dealing with patients is patience. I understand that many of my patients are going through difficult times in their lives, so it’s important for me to be empathetic and compassionate. I also try to make sure that they know I’m willing to answer any questions or address any concerns they may have.”

19. Have you ever been reprimanded by a manager? How did you respond?

This question is designed to assess your ability to learn from mistakes and how you respond to constructive criticism. When answering this question, it can be helpful to provide specific examples of times when you’ve been reprimanded by a manager or other authority figure and the steps you took to improve your performance.

Example: “When I was working as an ER nurse at BayCare Medical Group, I had a patient who came in with severe abdominal pain. After examining the patient, I determined that they were experiencing appendicitis and needed to be admitted for surgery. However, after speaking with the patient’s primary care physician, we discovered that the patient had recently undergone a CT scan that showed no signs of appendicitis.

I immediately informed my supervisor about the mistake and apologized for not double-checking the results of the CT scan before making my diagnosis. My supervisor responded by telling me that she understood that these things happen sometimes and that she appreciated my honesty. She also told me that she would speak with the patient’s primary care physician so that they could discuss the situation.”

20. When you encounter a problem at work, what is your first step in solving it?

This question can help the interviewer understand how you approach challenges and solve problems. It can also show them your problem-solving skills, critical thinking abilities and ability to work independently.

Example: “When I encounter a problem at work, my first step is always to assess the situation and gather as much information about it as possible. Then, I try to determine what caused the issue and whether there are any steps I can take to prevent similar issues from occurring in the future. If not, I will implement solutions that address the root cause of the problem.”