20 Benevity Interview Questions and Answers

Benevity is a company that provides a community investment solution by offering donation and grant management platforms. If you’re interviewing for a position at Benevity, you can expect questions about your experience with community investment, your thoughts on the Benevity platform, and your ability to manage donations and grants. To help you prepare, we’ve compiled a list of sample Benevity interview questions and answers.

Benevity Interview Process

The interview process at Benevity is relatively straightforward and typically takes about two weeks to complete. The first step is usually a phone screen with a member of the HR team, followed by an in-person interview with the hiring manager.

Overall, candidates report that the interviews are not overly difficult, but emphasize the importance of being able to articulate your experience and qualifications clearly. The company culture is said to be very friendly and collaborative, so emphasizing your ability to work well in a team environment is also key.

Overall, most candidates report having a positive experience with the interview process at Benevity. The interviews are generally considered to be fair and reasonable, and the company culture is said to be very welcoming.

1. Why are you interested in Benevity?

This question can help the interviewer learn more about your motivations for applying to this role. Your answer should include a few reasons why you’re interested in working at Benevity and what attracted you to the company.

Example: “I’m passionate about community development, and I think Benevity is an innovative company that’s making a positive impact on the world. I also really enjoy working with technology, so I was excited to see that Benevity offers opportunities for software developers like myself.”

2. What is your experience with Java development?

Java is a programming language that’s used to create applications. The interviewer may ask this question to learn about your experience with Java development and how it relates to the job you’re applying for. If you have previous experience working with Java, share details of what you did in your role. If you don’t have any experience with Java, consider sharing your experience with other programming languages.

Example: “I’ve worked with Java before, but I’m more experienced with C#. In my last position, I was responsible for creating an application using C# that would help users manage their donations and grants.”

3. How do you handle stress and pressure at work?

Benevity is a fast-paced company that requires employees to work quickly and efficiently. Your answer should show the interviewer you can handle pressure and stress in a positive way.

Example: “I find it helpful to take short breaks throughout the day, especially when I’m feeling stressed or overwhelmed. I also make sure to get enough sleep each night so I have plenty of energy for my job. When I feel like I need more time to complete a task, I ask for help from my coworkers or managers. This helps me avoid getting too stressed out about work.”

4. Describe a situation where you had to prioritize tasks quickly and efficiently.

This question can help an interviewer understand how you manage your time and attention to detail. When answering this question, it can be helpful to describe a specific situation where you had multiple tasks that needed to be completed in a short amount of time.

Example: “In my previous role as a marketing manager, I was responsible for managing the company’s social media accounts. This included creating content for our Instagram, Facebook and Twitter pages. One day, I noticed that we were scheduled to post on all three platforms at the same time. I quickly assessed which platform would have the most reach based on our target audience and posted there first. Then, I posted to the other two platforms.”

5. Do you have any experience working with web applications?

Benevity is a technology company that uses web applications to manage its clients’ donation and grant information. If you have experience working with web-based platforms, it can be beneficial for the hiring manager to know this because it shows your ability to learn new technologies quickly.

Example: “I’ve worked with several different types of web applications in my previous roles. I’m comfortable using both front-end and back-end development languages, which has helped me troubleshoot issues with various software programs. In fact, I recently used my knowledge of web application programming to help one of my colleagues fix an issue they were having with their website.”

6. Tell us about a time when you were faced with an ethical dilemma, how did you deal with it?

An interviewer may ask this question to assess your moral compass and how you make decisions that affect others. When answering, it can be helpful to provide an example of a time when you made the right decision or one where you learned from your mistake.

Example: “When I first started working in my current role, I was tasked with creating a new marketing campaign for our company’s annual fundraising event. We had been using the same theme for several years, so I wanted to come up with something fresh and exciting. However, after discussing some ideas with my team, we decided on a concept that would require us to use copyrighted material without permission.

I knew this was wrong, but I also didn’t want to disappoint my boss by not coming up with anything. So, I talked to her about my concerns and she understood. She told me to take the day to think about it and then come back with another idea. I ended up coming up with a completely different campaign that used only original content.”

7. What is your approach to customer success management?

Customer success is an important part of any business, and the interviewer may want to know how you plan to ensure that Benevity’s customers are successful with their donation and grant management software. Provide examples from your previous experience in customer service or support roles to show that you can help clients succeed with using company products.

Example: “I believe that customer success starts with a positive first impression. I would make sure that our client support team was well-trained on all aspects of the product so they could answer questions quickly and efficiently. I also think it’s important to have a system for tracking customer feedback so we can use this information to improve our products and services.”

8. Give me an example of a time when there was conflict on your team, describe the outcome.

Benevity is a company that values teamwork and collaboration. As such, it’s important to show you can work well with others. When answering this question, try to highlight your communication skills and ability to resolve conflict.

Example: “In my last position as an account manager, I had a team of five people who worked together on various projects. One day, one of the sales representatives was having a particularly bad week. He came into work late, missed several calls and emails from clients and generally seemed distracted. This caused some tension among the rest of the team because we were all trying to meet our sales quotas.

I pulled him aside after work one day and asked if everything was okay. He told me he was just having a rough week but assured me he would be back to normal by the end of the week. We talked about how his actions affected the rest of us and how we could help each other succeed. By the end of the week, he was back to his usual self and even helped two of the other sales reps close deals.”

9. Provide an example of a time when you went above and beyond for a client.

Benevity is looking for candidates who are willing to go the extra mile for their clients. This question helps them determine if you have a strong work ethic and desire to help others. When answering this question, it can be helpful to provide an example of a time when you helped someone outside of your job duties.

Example: “When I worked at my previous company, we had a client that was having some issues with our donation management software. They were trying to create a new campaign but couldn’t figure out how to do so. After hours of troubleshooting, we still weren’t able to find the problem. So, I decided to spend the next day learning how to use the software myself so I could teach the client how to use it.”

10. Are you comfortable making cold calls?

Benevity requires its employees to make cold calls, so the interviewer wants to know if you’re willing to do this. If you are, explain why and what your experience is with cold calling.

Example: “I have made cold calls in previous positions, and I find it’s a great way to get to know people and learn about their needs. It also helps me connect with potential clients who may not be aware of Benevity or our services. In my last position, I was responsible for making cold calls to businesses that were looking for marketing solutions. I found that many companies weren’t aware of how effective digital marketing could be for them.”

11. What do you know about our company?

This question is a great way to test your research skills and show the interviewer that you are prepared for the interview. Before your interview, make sure to read through the company’s website and social media accounts so you can mention something interesting about the organization.

Example: “I know that Benevity was founded in 2007 by two brothers who wanted to create an online donation platform that would allow companies to track their donations. I also know that the company has grown significantly since its founding and now offers several different solutions for businesses looking to manage their community investment programs.”

12. What’s more important to you: process or results?

Benevity is a company that values process, so it’s important to show you can follow the steps and procedures they have in place. When answering this question, make sure you emphasize your commitment to following processes and procedures.

Example: “I believe both are equally important. I’m someone who likes to be organized and structured, so I enjoy having a set of guidelines to follow. However, I also know that without results, there would be no reason for me to follow those processes. For example, if I didn’t meet my sales quota, I wouldn’t get paid. So, while I like structure, I also understand that results are what matter most.”

13. What is your experience with working in agile teams?

Agile teams are common in technology companies, and the interviewer may ask this question to learn more about your experience working with them. If you have worked on an agile team before, describe what it was like. If you haven’t, explain how you would adapt to a new work environment.

Example: “I’ve worked on several agile teams throughout my career, and I find that they’re great for keeping projects moving forward while still allowing room for flexibility. In one of my previous roles, we had a large project that required us to split into smaller groups. We were able to use our agile methodology to quickly adjust to the change and continue working toward our goals.”

14. Have you ever worked as part of a global team before?

Benevity is a global company that offers its services to clients in Canada, the United States and Europe. The interviewer may ask this question to see if you have experience working with people from different countries. Use your answer to highlight any language or cultural skills you have.

Example: “I’ve worked as part of a global team before at my previous job. I was one of three employees who managed our department’s social media accounts. We had a lot of international followers, so we used Google Translate to communicate with them. It was challenging sometimes because it took longer to respond to comments, but it was rewarding to know that we were connecting with people all over the world.”

15. What makes you think that you would be a good fit for this position?

Benevity is looking for a candidate who can bring their unique skills and abilities to the role. This question allows you to show them that you are qualified for this position by explaining what makes you different from other candidates.

Example: “I think I would be a good fit for this position because of my previous experience working in customer service, which has taught me how to work with people from all backgrounds. In addition, I have excellent communication skills, which I believe will help me collaborate with your team members. Finally, I am passionate about giving back to the community, so I am excited to learn more about Benevity’s mission.”

16. What skills do you feel make you stand out from other candidates?

Benevity is looking for candidates who are passionate about community investment and have the skills to make a difference. When answering this question, it can be helpful to highlight your relevant experience or any unique skills you may have that could benefit Benevity.

Example: “I feel my ability to work well in a team environment makes me stand out from other candidates. I am also highly organized and detail-oriented which helps me stay on top of projects and tasks. My communication skills are another skill that I feel sets me apart as a candidate because I am able to clearly communicate ideas and information to others.”

17. What do you know about our products?

Benevity is a company that offers products to help organizations manage their donation and grant processes. The interviewer may ask this question to see if you have experience using Benevity’s products or similar ones in the past. In your answer, try to explain how you would use these products to benefit the organization.

Example: “I’ve used Benevity’s products before when I worked at an animal shelter. We used the platform to accept online donations from our community members. It was easy for us to set up the system so we could track who donated what and when they made their donation. This helped us keep accurate records of all incoming funds and allowed us to spend them on the animals as needed.”

18. Tell me about a time when you successfully implemented a new strategy that improved productivity.

This question can help the interviewer gain insight into your problem-solving skills and ability to adapt to change. Use examples from previous roles that highlight your ability to adapt to new processes, implement innovative ideas or develop strategies for improving productivity.

Example: “In my last role as a marketing manager, I noticed that our social media engagement was decreasing over time. After researching why this may be happening, I realized we were posting too frequently on each platform. To solve this issue, I created a plan where we would post once per day on each platform instead of multiple times per day. This strategy helped us increase our social media engagement by 20%.”

19. What does diversity mean to you?

Benevity is a company that values diversity and inclusion. They want to know how you feel about these concepts, especially as they relate to the community investment industry. Your answer should show them that you understand what diversity means and why it’s important.

Example: “Diversity is something I’ve always been passionate about. In my last job, I was part of an initiative to bring more women into leadership positions in our department. We started by identifying barriers that prevented women from advancing their careers. Then we worked together to find solutions for each problem. As a result, we increased the number of female leaders in our department by 25%.”

20. We are looking for someone who can lead by example. Can you give us an example of a time when you did just that?

Benevity is looking for a leader who can inspire their team to do the same. When answering this question, it’s important to highlight your leadership skills and how you’ve used them in the past.

Example: “I was working as an assistant manager at a local coffee shop when I noticed that our employees were struggling with customer service. We had recently hired some new baristas, but they weren’t quite sure what to expect from customers. So, I scheduled a meeting with all of my staff members where we discussed different ways to improve our customer service. After the meeting, everyone felt more confident about handling any situation that came up.”