20 BigCommerce Interview Questions and Answers

BigCommerce is a platform used by businesses to create an online store. If you are interviewing for a position that involves working with this platform, you can expect to be asked questions about your experience and knowledge. Reviewing common questions ahead of time can help you prepare your responses and feel confident on the day of your interview. In this article, we review some questions you may have during your job interview.

BigCommerce Interview Questions and Answers

Here are 20 commonly asked BigCommerce interview questions and answers to prepare you for your interview:

1. What is BigCommerce?

BigCommerce is a cloud-based ecommerce platform that enables businesses to create online stores. BigCommerce provides users with a customizable platform, an easy-to-use interface, and a wide range of features. BigCommerce also offers a number of features that are designed to help businesses grow their online stores, such as marketing tools, shipping options, and payment processing.

2. How does BigCommerce make money?

BigCommerce makes money through its subscription plans. It offers three different subscription plans, which range in price from $29.95 to $249.95 per month. The company also offers a percentage-based transaction fee on all sales made through the platform.

3. Can you explain how the pricing for BigCommerce works?

BigCommerce has a few different pricing plans, but the main two are the Standard and Plus plans. The Standard plan starts at $29.95 per month, and the Plus plan starts at $79.95 per month. Both plans have a 2.9% + $0.30 transaction fee. The main difference between the two plans is that the Plus plan includes features like abandoned cart recovery and advanced product filtering, as well as a few other features.

4. Does BigCommerce charge any transaction fees on sales? If yes, then how much are they?

BigCommerce does not charge any transaction fees on sales.

5. Is it possible to integrate third-party payment gateways with BigCommerce? If yes, then which ones and how?

Yes, it is possible to integrate third-party payment gateways with BigCommerce. Some of the most popular ones include PayPal, Stripe, and Authorize.net. The process for integrating each one will vary slightly, but generally, you will need to create an account with the payment gateway and then obtain an API key. Once you have the API key, you can then add it to your BigCommerce account and start processing payments.

6. Is there a limit to the number of products that can be listed in my store on BigCommerce?

No, there is no limit to the number of products that can be listed in a store on BigCommerce.

7. Is it possible to import products from other ecommerce platforms into BigCommerce? If yes, then what’s the procedure?

Yes, it is possible to import products from other ecommerce platforms into BigCommerce. The procedure for doing so will vary depending on the platform you are coming from, but generally speaking you will need to export your product data from the other platform into a CSV file, and then import that CSV file into BigCommerce.

8. How do I create discount coupons for customers who shop in my store hosted on BigCommerce?

You can create discount coupons for customers who shop in your store by going to the “Discounts” section of your BigCommerce control panel. From there, you can create a new discount coupon and specify the details, such as the amount of the discount and the expiration date.

9. When using BigCommerce to host my online store, will I have to handle customer support myself or will BigCommerce provide me with a team to handle everything?

BigCommerce provides every store owner with a dedicated success manager who will help with any questions or issues you have. They also have a team of in-house experts who can provide 24/7 support for your store.

10. What are some best practices for product photography when selling through an ecommerce store like BigCommerce?

Some best practices for product photography when selling through an ecommerce store like BigCommerce include:

– Use high-quality images that are clear and in focus
– Use bright, natural lighting
– Avoid using filters or editing the images too much
– Include multiple angles of the product
– Use a plain background
– Make sure the product is the focus of the image

11. Can I use my own domain name with BigCommerce? If yes, then what’s the process involved?

Yes, you can use your own domain name with BigCommerce. The process is fairly simple and only requires a few steps. First, you will need to purchase a domain name from a domain name registrar. Once you have done that, you will need to point your domain name to the BigCommerce servers. Finally, you will need to set up your store on BigCommerce and configure it to use your new domain name.

12. What are some useful tips to improve SEO rankings for my store hosted on BigCommerce?

There are a number of things you can do to improve your store’s SEO rankings on BigCommerce. First, make sure you have a unique and keyword-rich title and description for each of your products. Second, take advantage of BigCommerce’s built-in blog tool to create fresh content that includes relevant keywords. Finally, use social media to promote your store and products, and make sure to include links back to your BigCommerce site. By following these tips, you can help improve your store’s visibility and attract more potential customers.

13. How do I keep track of inventory on BigCommerce?

There are a few different ways to keep track of inventory on BigCommerce. The first is to use the BigCommerce Inventory Management System, which is a tool that helps you track inventory levels, reorder products, and set up low stock alerts. You can also use a third-party inventory management system, which can be integrated with your BigCommerce store. Finally, you can also manually keep track of inventory levels by updating your product quantities as needed.

14. Is it easy to manage orders placed by customers at my store on BigCommerce?

Yes, it is easy to manage orders placed by customers at your store on BigCommerce. You can view all of your orders in the Orders section of your BigCommerce control panel, and you can easily keep track of which orders have been shipped, which orders are still pending, and which orders have been canceled. You can also search for specific orders by order number, customer name, or other criteria.

15. What are the different types of marketing tools available to promote my store on BigComemrce?

BigCommerce offers a number of marketing tools to help promote your store, including email marketing, search engine optimization, social media integration, and more.

16. Can I run multiple stores off a single account on BigCommerce? If yes, then how?

Yes, you can run multiple stores off a single account on BigCommerce. To do this, you will need to create a new store from the BigCommerce control panel. Once you have done this, you will be able to select the new store from the drop-down menu in the upper-left corner of the control panel. From there, you will be able to manage both stores from the same account.

17. Can I use Google Analytics to monitor traffic coming to my store on BigCommerce?

Yes, you can use Google Analytics to monitor traffic coming to your store on BigCommerce. You will need to set up a Google Analytics account and then add your BigCommerce store as a website. Once you have done that, you will be able to track traffic and other statistics for your store.

18. How reliable is the hosting provided by BigCommerce?

The hosting provided by BigCommerce is reliable and scalable. The company has a 99.99% uptime guarantee, and customers can choose from a variety of hosting plans to ensure that their store always has the resources it needs.

19. How secure is the data stored on BigCommerce servers?

BigCommerce takes data security very seriously, and employs a number of measures to keep customer data safe. All data is stored on servers that are protected by physical security measures, as well as firewalls and other security software. In addition, all data is encrypted before it is stored, and BigCommerce employs regular security audits to ensure that their systems are up to date and secure.

20. What kind of help is available for users on BigCommerce?

BigCommerce offers a few different types of help for users. They have a knowledge base full of articles and tutorials, a community forum where users can ask questions and help each other out, and they also offer 24/7 email and phone support for paid users.